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Solved Archived

I hear ads in the background but can't see them. This happens everytime I open firefox.

smathew replied
smathew

Every time i open up firefox, regardless of what site I'm on, there are these ads that play in the background but i can't them. I was wondering how i could get rid of them.

Every time i open up firefox, regardless of what site I'm on, there are these ads that play in the background but i can't them. I was wondering how i could get rid of them.
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Chosen Solution

then another thing you could try is to reset firefox and see if this can address the issue...

All Replies (4)

hello, it might be an issue with adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

I tried that but it didn't help.

Chosen Solution

then another thing you could try is to reset firefox and see if this can address the issue...

Yes this helped thanks!!