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All of a sudden, I cannot delete entries from mailbox?

Firefox Learn the Basics: get started
cor-el replied
georgiegirl
georgiegirl

This AM I could delete unwanted messages from my e-mail - now I cannot delete messages. Any suggestions as to why or what to do?

This AM I could delete unwanted messages from my e-mail - now I cannot delete messages. Any suggestions as to why or what to do?

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.