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downloads dont activate when double clicked

sitrep

I download prorgams such as anti virus they appear downloaded in download box but it does not allow me to double click to activate even though the relevant files come direct from supplying company

I download prorgams such as anti virus they appear downloaded in download box but it does not allow me to double click to activate even though the relevant files come direct from supplying company

All Replies (3)

Did you check whether the files are in that download location?

If the Open or Open Containing Folder choice is grayed then that means that the file is no longer in the original folder.

yes I checked that and it is not greyed out any other suggestions

my computer operates on vista unfortunately