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Just updated to 19.0.2 (MAC) and when I hit HOME button, browser cycles indefinately btwn the m. page (mobile) and standard page. Happended 2 updates prev too.

ironside
ironside
Posted

About 3-4 updates ago I had exact same issue.

https://support.mozilla.org/en-US/questions/935238?esab=a&s=&r=0&as=s

Tried the recommendations and nothing worked until an eventual future update seemed to fix it. I usually dealy updates to avoid hassles like this. Today I did the 19.0.2 update and the first time I hit the HOME button....the browser started cycling (infinite loop style) between the regular home page (www.washingtonpost.com) and the mobile version (m.washingtonpost.com/). The browser just keeps cycling between the two pages like its trying to resolve and then bounces to other page, then back again.

Frustrating obviously but previous fix attempts all failed. Any help is much appreciated!!

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  • Question details
    Product Firefox
    Topic Fix slowness, crashing, error messages and other problems

Additional System Details

Installed Plug-ins

  • Version 3.15.2.12038
  • Google Talk Plugin Video Accelerator version:0.1.44.24
  • Shockwave Flash 11.6 r602
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Launches Roblox Application
  • iPhoto6
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • AmazonMP3DownloaderPlugin 1.0.15

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/Darwin/en-US/

Extensions

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  • Better Gmail 2 1.2
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  • Firebug 1.10.6
  • FireFTP 2.0.7
  • Ghostery 2.9.2
  • Greasemonkey 1.8
  • HTTPS-Everywhere 3.1.4
  • Integrated Gmail 2.8.9
  • KGen 0.8.1
  • LinkDiagnosis 2.3 2.3.6
  • MeasureIt 0.4.10
  • Old Default Image Style 2.2.1
  • Priv3 0.2
  • RankChecker 1.8.23
  • SEO Doctor 1.6.1
  • SEO For Firefox 3.6.8
  • SEO Global For Google Search™ 3.0
  • Seo Toolbar 1.2.2
  • Session Manager 0.7.9.6
  • Shareaholic 3.0.1
  • Status-4-Evar 2012.07.08.17
  • Troubleshooter 1.0a
  • Youtube Video and Mp3 Downloader (Stable) 2.1
  • Adobe Acrobat - Create PDF 1.2 (Inactive)
  • Adobe Contribute Toolbar 6.0 (Inactive)
  • Gmail Manager 0.6.4.1.5 (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x6740
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 4
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 6770M OpenGL Engine
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.washingtonpost.com/
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • extensions.lastAppVersion: 19.0.2
  • font.name.monospace.x-western: Courier New
  • font.name.serif.x-western: Times New Roman
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.webgl.msaa: 4
  • layers.acceleration.disabled: True
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362673559
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 128849018
  • plugin.disable_full_page_plugin_for_types: audio/x-wav,application/pdf
  • privacy.cpd.downloads: False
  • privacy.cpd.extensions-sessionmanager: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
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philipp
philipp
  • Top 10 Contributor
929 solutions 4659 answers
Posted

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

you also might want to try to clear the cache & cookies from washingtonpost.com.

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ironside
ironside
Posted

Question owner

Interestingly....when I hit COMMAND+N (shortcut for opening new window)....the standard page comes up and is stable, but there is nothing in the URL field. But when I click on any internal page link after that home page comes up stable...the same cycling-to-mobile-page headache starts right in again. Thanks

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ironside
ironside
Posted

Question owner

Safe mode attempt yielded same result.

Removing cookies and clearing cache also yielded same result. Thanks.

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