Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Firefox lost bookmarks when updating. Was using os 10.4.11

cor-el replied
Yaryarlo

Firefox lost bookmarks when updating. Was using os 10.4.11 only found 1 profile with none of my bookmarks. Currently using latest OS

Firefox lost bookmarks when updating. Was using os 10.4.11 only found 1 profile with none of my bookmarks. Currently using latest OS

All Replies (3)

Which Mac OS X version and which Firefox version are you currently using?

os 10.8.2 Firefox 17.0.1

Did you find a places.sqlite file in the profile folder or JSON backups in the bookmarkbackups folder?

  • /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/

In Mac OS X v10.7 and later, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear