Where did SearchGBY add-on come from and how can I remove it?
When I opened Firefox this morning, it opened my home page, which is Google. All was well until I searched for something and noticed a change. I thought it was Google at first, but then I noticed SearchGBY at the top of the page, and then noticed an icon in the lower right of the browser window. I did not download this add-on, it does not show up in the add-ons for Firefox, no in my program files. I cannot delete it and I would like it removed.
Chosen solution
by TylerdownerThe Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
Did this fix your problems? Please report back to us!
Read this answer in context 0Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Adobe PDF Plug-In For Firefox and Netscape 10.1.5
- Next Generation Java Plug-in 10.10.2 for Mozilla browsers
- iTunes Detector Plug-in
- Google Update
- NPWLPG
- VLC media player Web Plugin 2.0.2
- GEPlugin
- 4.1.10329.0
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Chosen Solution
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
Did this fix your problems? Please report back to us!
Question owner
Thank you, it was worth the trouble to put everything back the way I like it.