I get a message - Adobe can't download a PDF with this browser - download by your browser and the try to then open the PDF open the PDF
I am using Firefox 17.0.1 for the MAC - I have no idea about how I would go about downloading the information to then open the PDF
This is a new problem because in the past I have been able to open PDF's and I can open saved PDF's
Helpful replies
Check your Plugin
Make use of Adobe Reader to View and Download PDF.
Otherwise, Make use of FOXIT Reader.
Go to answer 1Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
- https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
- Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
PDF files may also be found under another entry like Portable document.
Go to answer 1Additional System Details
Installed Plug-ins
- Version 3.11.7.10909
- Google Talk Plugin Video Accelerator version:0.1.44.23
- Shockwave Flash 11.5 r502
- Microsoft Office for Mac SharePoint Browser Plug-in
- Displays Java applet content, or a placeholder if Java is not installed.
- Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.0
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Adobe Shockwave for Director Netscape plug-in, version 11.6.5
- 5.1.10411.0
- The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
- DivX VOD Helper Plug-in
- DivX Plus Web Player version 2.2.0.55
- npmnqmp 071706000001
- iPhoto6
Application
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20100101 Firefox/17.0
More Information
Helpful Reply
Check your Plugin
Make use of Adobe Reader to View and Download PDF.
Otherwise, Make use of FOXIT Reader.
Helpful Reply
Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
- https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
- Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
PDF files may also be found under another entry like Portable document.
Question owner
Thanks - seems to work - surprised that an Adobe add on would cause the problem
I have tried all the recommendations I've seen such as switching to the Adobe reader external program. I also tried to install another plugin I was led to on this site. Nothing works.
In fact Firefox is becoming decreasingly useful. I think they are getting to cute and making this browser to cumbersome and buggy. For example, I an no longer download statements directly from Bank of America's site into my financial app. Now I have to manually download the file and click on it. It used to download and automatically open up.
I have a feeling my days of using Firefox are numbered, which is sad because I've been favoring Mozilla browsers since Netscape was new.