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The 'Your browsers cookie function is turned off, please turn it on.' message?

algburi replied
dcarlisle36

I have done literally everything support and online answers (i have looked up) have told me to do. I have cleared my cache, deleted my history, deleted my site history, looked through my firewall, look at my internet options (both in-browser, and computer ones). And even after all this it still shows up when i try to log into my google+ account?

I have done literally everything support and online answers (i have looked up) have told me to do. I have cleared my cache, deleted my history, deleted my site history, looked through my firewall, look at my internet options (both in-browser, and computer ones). And even after all this it still shows up when i try to log into my google+ account?

All Replies (5)

Enable the Cookie in Firefox

Cookies are stored on your computer by websites you visit and contain information such as site preferences or login status.

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences#os=win7&browser=fx17

See also:

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

I found no solutions that were given would work, and i tried everything and found a solution... My admins cant log in? I switched one account from admin to standard user and i could log in? Can anybody give any details as to why it would work for standard user, but not for admins?

Do you have security software (firewall) that might be blocking cookies?

Helpful replies

FYI - I was having this issue on my mother-in-law's computer. I tried in chrome, and it detected SSL certificate issues, saying that the computer had the 'sirefef' virus. Microsoft Security Essentials can detect and remove the virus, and now gmail works great in both chrome and firefox.

Copy it from here http://support.mozilla.org/en-US/questions/944943