The new tab (+) does not work, neither does the File/new tab function
The new tab (+) is not working. The File/New Tab function does not work either. Both had been working properly until midday today. I have not added any software, plug-ins, or extensions today, I do not have the Ask toolbar. I have tried several of the suggestions made on this site to no avail.
Chosen solution
by cor-elThis issue can be caused by an extension that isn't working properly in the current Firefox release.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Additional System Details
Installed Plug-ins
- Google Talk Plugin Video Accelerator version:0.1.44.23
- Version 3.10.2.10212
- Shockwave Flash 11.4 r402
- Google Update
- iTunes Detector Plug-in
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Garmin Communicator Plug-In 4.0.1.0
- GEPlugin
- NPWLPG
- Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
- Motive Plugin for Mozilla Browsers
- npRLCT4Player
- Office Plugin for Netscape Navigator
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
More Information
Chosen Solution
This issue can be caused by an extension that isn't working properly in the current Firefox release.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.