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receive error messaage when loading pogo fb connect library is missing (all.js) but will load fine on chrome

  • 1 reply
  • 4 have this problem
  • 19 views
  • Last reply by cor-el

susanlegere
susanlegere
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the website loads fine, but when loading the message [ fb connect library is missing (all.js) ] appears and i cannot select a room for play. i downloaded chrome and I no longer received the message, which led me to believe that the firefox browser must have something to do with this problem. I have already cleared all browsing history and cache, including java cache, I have uninstalled Firefox and reinstalled it I prefer firefox over chrome but will have to have chrome just to play my games.

the website loads fine, but when loading the message [ fb connect library is missing (all.js) ] appears and i cannot select a room for play. i downloaded chrome and I no longer received the message, which led me to believe that the firefox browser must have something to do with this problem. I have already cleared all browsing history and cache, including java cache, I have uninstalled Firefox and reinstalled it I prefer firefox over chrome but will have to have chrome just to play my games.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.