Tried to install Firefox 14.0.1. Won't install, says I need XP, but I have XP.
Downloaded Firefox 14.0.1. Would not install. Got message: "This version of Firefox requires Microsoft Windows XP SP2 or newer."
I have dial-up and it took an hour to load, now it won't install. Very frustrating, particularly as I have Windows XP. Why won't it load?
Thank you.
Chosen solution
by cor-elSo that explains it. Windows XP SP1 is no longer supported.
You will have to update to SP2 or SP3 to keep continuing using Firefox.
Read this answer in context 1Additional System Details
Installed Plug-ins
- Default Plug-in
- Java(TM) Platform SE binary
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- npunagi2
- RealJukebox Netscape Plugin
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- 6.0.12.1212
- Shockwave Flash 10.3 r183
- Java Plug-in 1.6.0_10 for Netscape Navigator (DLL Helper)
- Adobe Acrobat Plug-In Version 6.00 for Netscape
- Npdsplay dll
- DRM Netscape Network Object
- DRM Store Netscape Plugin
Application
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
More Information
Make sure that you do not run Firefox in compatibility mode.
You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab.
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
Question owner
I checked and there is nothing selected in the compatibility tab.
Which service pack do you have installed?
- Control Panel > System
Question owner
Service pack 1.
Chosen Solution
So that explains it. Windows XP SP1 is no longer supported.
You will have to update to SP2 or SP3 to keep continuing using Firefox.
Question owner
Okay. Thank you.
You're welcome
Untrue. I have not updated to SP2 or 3. I have updated Firefox to Ver 6, which works fine. The correct statement is that you will not have the current level of security in FF or Win (and perhaps there are features that don't work properly but I've yet to encounter them).
billyrave,
You are talking about Firefox 6.0 working with WinXP SP1, but the original poster in this thread was talking about Firefox 14.0.1.