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[SOLVED] BitDefender crashes Firefox, any solutions yet?

  • 6 replies
  • 17 have this problem
  • 14 views
  • Last reply by cor-el

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It seems that when I turn Anti-phishing off, it makes it a little better...has anyone found a complete fix yet?

It seems that when I turn Anti-phishing off, it makes it a little better...has anyone found a complete fix yet?

Modified by Tytanis

Chosen solution

Solved it. Downloading Firefox 15 Beta and no more crashes. Flash 11.3 works flawlessly as well.

http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/15.0b1/win32/en-US/Firefox%20Setup%2015.0b1.exe

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The crash ID that you posted is a problem with the Flash plugin.

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

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The crash report you furnished is for a Flash plugin crash, although it does show that you have BitDefender 2013 installed. If you have had other recent crashes in Firefox, please furnish those crash IDs.

In case it helps, there have been other posts on this forum that include Firefox 14.0.1 crash reports related to BitDefender 2013:

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@cor-el

Already tried that. Here's a new crash report with Flash downgraded https://crash-stats.mozilla.com/report/index/2bc72bb1-c43d-4e7a-a63b-9d43e2120722

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Yes, that is a problem with Bitdefender, so you probably need to ask advice at the Bitdefender forum if there isn't a Bitdefender update available to fix this.

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Chosen Solution

Solved it. Downloading Firefox 15 Beta and no more crashes. Flash 11.3 works flawlessly as well.

http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/15.0b1/win32/en-US/Firefox%20Setup%2015.0b1.exe

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It is best to download the latest beta via the official Mozilla page to be sure to get the latest version (the beta gets updated about once a week).