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400 Bad Request Request Header Or Cookie Too Large nginx - What does this error mean?

ellivon
ellivon
Posted

On CNN.com i get this error when trying to view video or when clicking on one of their tabs:

400 Bad Request Request Header Or Cookie Too Large nginx

Chosen solution

by cor-el

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

Read this answer in context 22

Additional System Details

Sites Affected

//http://www.cnn.com/LIVING/

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.1 r102
  • iTunes Detector Plug-in
  • AmazonMP3DownloaderPlugin 1.0.14
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • 4.0.60831.0
  • Picasa plugin
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0) Gecko/20100101 Firefox/10.0

More Information

Close
cor-el
cor-el
  • Top 10 Contributor
  • Moderator
8274 solutions 78322 answers
Posted

Chosen Solution

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

ellivon
ellivon
Posted

Question owner

Worked perfectly! Thanks, cor-el

Kohiro
Kohiro 0 solutions 1 answers
Posted

Thank you very much cor-el. You just save me lots of time looking for the problem myself or deleting FF completely...

sdscreenwriter
sdscreenwriter 0 solutions 1 answers
Posted

Under Tools, Firefox has no entry called "Options"...so this solution doesn't work...

cor-el
cor-el
  • Top 10 Contributor
  • Moderator
8274 solutions 78322 answers
Posted

Instead of Tools > Options use:

  • Mac: Firefox > Preferences
  • Linux: Edit > Preferences
  • Windows: Firefox > Options

Press F10 if the menu bar is hidden on Windows and Linux or use "Firefox > Options/Preferences"