Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i launch firefox, six other firefox browsers appear at the same time. is there a way to stop that from happening?

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by nani28np

more options

also, the url's of the extra firefox browsers start with the letters wyciwyg:/

also, the url's of the extra firefox browsers start with the letters wyciwyg:/

All Replies (4)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

more options

didn't work. still getting multiple windows when i start firefox

more options

the url's of these popup windows start off with wyciwyg://

more options

i hope this helps: WYCIWYG is an acronym that stands for What You Cache Is What You Get, commonly displayed in the address bar of Gecko-based Web browsers like Mozilla Firefox as wyciwyg:// when the Web browser is retrieving cached information.