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how do i disable the mozilla software updater?

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  • 47 have this problem
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  • Last reply by cor-el

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I have use firefox 3.6.17. it is the last version to use the add-ons that I like. I cannot access hotmail however so I have to find another browser since you havent fixed this issue and its been a month (at least). I also have another problem. Everytime I start firefox the software updater attempts to install 5. DO NOT WANT!

How do I disable the updater and when will I be able to access hotmail from firefox or do i have to look for another browser?

I have use firefox 3.6.17. it is the last version to use the add-ons that I like. I cannot access hotmail however so I have to find another browser since you havent fixed this issue and its been a month (at least). I also have another problem. Everytime I start firefox the software updater attempts to install 5. DO NOT WANT! How do I disable the updater and when will I be able to access hotmail from firefox or do i have to look for another browser?

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See:

  • Tools > Options > Advanced > Update: "Automatically check for updates":

If the files are already downloaded the you need to remove them.

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)