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everytime I turn on my laptop I have to download Mozilla firefox every time?

  • 3 replies
  • 6 have this problem
  • 8 views
  • Last reply by cor-el

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I was told by Yahoo to use Mozilla firefox as I couldn`t forward or reply e-mails. I had downloaded the new version of yahoo thus I asked them to solve my problem. If I don`t download Mozilla firefox everytime I log on I can`t use Yahoo to forward or reply to e-mails. For some reason my laptop won`t retain Mozilla can you please help.

I was told by Yahoo to use Mozilla firefox as I couldn`t forward or reply e-mails. I had downloaded the new version of yahoo thus I asked them to solve my problem. If I don`t download Mozilla firefox everytime I log on I can`t use Yahoo to forward or reply to e-mails. For some reason my laptop won`t retain Mozilla can you please help.

All Replies (3)

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Make sure that you haven't set the download page as on of the home pages.

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HI there, Thanks for the reply, I must add that I am fairly new to the internet and I am 66yrs old. I didn`t really understand what you meant, when I download mozilla firefox I get an icon on my desktop and it is downloaded into a file. The icon and the program are not in use when I turn the laptop on even though the icons are there. Firefox is linked to Yahoo as when I have re downloaded it the page it sends me to the home page for Yahoo.

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In which browser do you get that download prompt?

Is the Firefox program still in the Firefox program folder (C:\Program Files\Mozilla Firefox\) ?

Did you check that you do not access a page that automatically starts a download?