Try clearing the cookie for that site. They also store settings. Location is Tools | Options | Privacy | Show Cookies (button).

As regards reinstalling Firefox, you don't need to be concerned about losing bookmarks since these are maintained in a different location which is not called during an uninstall.

And you can also make a backup of your bookmarks in HTML format by going to Bookmarks | Show All Bookmarks | Import & Backup and then Export HTML.

EDIT: I just noticed your flash player is out of date. Update via http://get.adobe.com/flashplayer/

Sorry to be dense but I do not see Tools | Options | Privacy | Show Cookies (button). Under tools, I have Web Search, Downloads, etc...not Options. I have looked under every menu.

OK--found the cookie jar (ha, ha)--and removed all cookies for that site. Still no luck. Do you see a thin horizontal line -- see image?

I have now tried removing and reinstalling Firefox--no luck.

Sorry, I'm a Windows user and not so familiar with the MAC.

I don't see the thin horizontal line you describe though. The screenshot shows how your site appears to me.

You could try creating a new Profile to see if that makes any difference: Profile Manager - Create, remove or switch Firefox profiles

Sorry, forgot to include the image of your site.

Thanks, yeah on my windows machine looks fine too...it's just my Mac. Thanks for trying!!

I expect one of the mods will be along later and there's bound to be somebody who knows more about MACs than I do.

I'll keep an eye on your thread though and if nobody responds in a day or two, I'll come back to you.

I am still stumped....can a moderator help me maybe??

Try to reload those web page(s) and bypass the cache.

• Press and hold Shift and left-click the Reload button.
• Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• Press "Cmd + Shift + R" (MAC)

You can also try to clear the cache folder manually on disk. Open the about:cache via the location bar to see the location of the cache folder.