1 year ago

Repeatedly getting "Bad Request" when trying to log into paypal...

Since the last FF update occasionally when I go to log into my Paypal account instead of reaching the log in page I get a "Bad Request" message.

If I clear my cache and cookies and then go back to the log in page everything works. But then any current sessions I was in (gmail, forums etc.) are logged out and I have to re-log in to them, very annoying.

Please tell me this problem is being addressed? When I get this "Bad Request" message I can go to safari or opera and everything is working fine, so I am fairly sure the problem here is in Firefox, not with Paypal.

271 people have this problem 7 new this week

Other Helpful Replies

molex: Yesss.s... as you might have noted in my original question: "If I clear my cache and cookies and then go back to the log in page everything works." The problem is... ... Read more...

2 out of 2 people found this reply helpful

System Details

  • Mac OS X 10.6
  • Firefox 4.0.1

More system details...

Additional System Details

  • Mac OS X 10.6
  • Firefox 4.0.1

Sites Affected

http://

Installed Plug-ins

  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.1 r102
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • 4.0.51204.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Version 1.9.2.1599
  • Google Talk Plugin Video Accelerator version:0.1.43.4
  • Java Plug-In 2 for NPAPI Browsers

User Agent

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

Tags

7 replies

Post a Reply
  1. cor-el 5904 solutions 58007 answers
    1 year ago

    This issue can be caused by corrupted cookies.

    Clear the cache and the cookies from sites that cause problems.

    • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
    • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
    1 out of 5 people found this reply helpful Reply

    Was this reply helpful?

  2. 1 year ago

    Yesss.s... as you might have noted in my original question:

    "If I clear my cache and cookies and then go back to the log in page everything works."

    The problem is... that's only a temporary solution, the problem keeps coming back.

    However I have not tried the offline storage cache clear, will try now hopefully that permanently fixes the issue.

    2 out of 2 people found this reply helpful Reply

    Was this reply helpful?

  3. cor-el 5904 solutions 58007 answers
    1 year ago

    The offline cache is only used for special applications (you need to give permission), so that probably doesn't have any effect.

    If your cookies get corrupted that often then you need to check other (security or cleanup) software and make sure that they do not mess with files in the Firefox Profile Folder.

    0 out of 3 people found this reply helpful Reply

    Was this reply helpful?

  4. 1 year ago

    Thanks, I don't have any security or clean up programs running unless 1Password counts, but it's only a password manager not a security program per se. The last time I ran a clean up program was months ago, long before this problem started.

    FYI Running OSX 10.6.7 on a 2006 iMac.

    Was this reply helpful?

  5. cor-el 5904 solutions 58007 answers
    1 year ago

    Make sure that you have the latest SQLite update installed.

    0 out of 3 people found this reply helpful Reply

    Was this reply helpful?

  6. 1 year ago

    I'm sorry but I don't know what that is or how to install it.

    Do I really need to manually install files to get Firefox to work properly?

    Was this reply helpful?

  7. KarenChun 0 solutions 9 answers
    5 months ago

    I have this problem too on ubuntu linux laptop with firefox. It is a pain. I can't keep closing firefox and clearing my cache when I'm developing. Am about to switch to google chrome that doesn't get this error.

    0 out of 1 person found this reply helpful Reply

    Was this reply helpful?

You must log in to your account to reply to posts.

Don't have an account? You can create a free account now.