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Firefox can't see comments from sites using disqus sytem unless I start in safe mode.

Normagene
Normagene
Posted

TalkingPointsMemo and Anchorage Daily News changed to Disqus for their comments system. Suddenly I can't see the comments. I contacted TPM and enabled cookies and third party cookies, etc. per their tech person. Still doesn't work unless I start in safe mode. I was using Firefox 3.6 and tried uninstalling and going back to 3.5. Installed and uninstalled several programs, etc. Nothing works. It works in IE8 and Google Chrome so I cannot figure it out. Any clues?

Helpful replies

I narrowed it down to the Ghostery extension. Go in its settings and remove Disqus from the "Bugs" list.

Go to answer 21

@mightymike:

Thanks a lot!

Go to answer 2
  • Question details
    Product Firefox

Additional System Details

Sites Affected

http://talkingpointsmemo.com

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r102
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • Adobe Acrobat Plug-In Version 5.00 for Netscape
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.15) Gecko/20101026 Firefox/3.5.15

More Information

Close
the-edmeister
the-edmeister
  • Top 10 Contributor
  • Moderator
2770 solutions 21728 answers
Posted

If it works when you are running in the Firefox SafeMode, one of your addons is probably causing that issue in the normal mode.

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

mightymike
mightymike 0 solutions 1 answers
Posted

Helpful Reply

I narrowed it down to the Ghostery extension. Go in its settings and remove Disqus from the "Bugs" list.

uniquolol
uniquolol 0 solutions 1 answers
Posted

Helpful Reply

@mightymike:

Thanks a lot!

Modified by uniquolol

theroux
theroux 0 solutions 1 answers
Posted

Solved this on my PC by changing back network.http.sendRefererHeader to its default value of 2. Accessable via about:config

http://kb.mozillazine.org/Network.http.sendRefererHeader

brucek2
brucek2 0 solutions 1 answers
Posted

On my system the conflict turned out to be the "HTTPS Everywhere" extension.

Palomares
Palomares 0 solutions 2 answers
Posted

I had this problem, so I came to this area and tried the suggestions. I disabled my add-ons, one by one. No dice. I unclicked Hardware Acceleration. No dice. I went to the default appearance theme. No dice. I went to Safe Mode, and it solved the problem. However, you don't want to stay in Safe Mode permanently, and when I went back to regular mode, the problem reappeared.

Finally, I lit a stick of dynamite, and reverted to the default Firefox, which zaps all the stuff you have added except for bookmarks and a very few other things. By the way, if you go that route, and it's not that hard to get back to normal afterwards, be sure and note which add-ons, themes, etc., you are now using if you want to reinstate them. Memory likely won't cut it.

Well, anyway, as I reinstated add-ons, I found the problem. It was the No-Script add-on. I had disabled it previously, but I had not deleted it. Apparently, deleting it did the trick. Disabling was not sufficient.

So, in my case at least, it was No-Script. Now I can see Disqus comments again.

Modified by Palomares