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Firefox freezes when I open up options or try to download something.

  • 4 replies
  • 86 have this problem
  • 13 views
  • Last reply by Steve Walker
  • Archived

ITSgrieko
ITSgrieko

Whenever I open up options or try to download a file (music, word document, etc.) Firefox will freeze and I have to end program from the task manager and re-open it.

Whenever I open up options or try to download a file (music, word document, etc.) Firefox will freeze and I have to end program from the task manager and re-open it.

All Replies (4)

Svetlana
Svetlana

Try the steps at the Firefox hangs article.

ITSgrieko
ITSgrieko Question owner

Unfortunately, I cannot even access the downloads window or the options because Firefox freezes when I click it.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Delete downloads.sqlite (plus downloads.rdf, if it exists) in the Profile Folder

You may also need to remove prefs.js
See:

Steve Walker
Steve Walker

At one point I was using FlashGot and disabled/removed it thinking that it might be the source of this problem. This does not appear to be related to minor issues associated with plug-ins, extensions, or configuration files. I have completely uninstalled the product and wiped all files from both my local application information folders and the program files directory, yet the problem persists after a clean install. This holds true for all versions - 3.6.18, 4.0, 5.o. I finally found an old 3.0.1 installation that actually works.

Unless I am missing something that needs to be removed, the behavior of my system would suggest the there is something in the registry that causes this condition.