Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Virus Vault has reached maximum count limit. How do I empty it?

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by TonyE

w986h@yahoo.com
w986h@yahoo.com
more options

When the "Warning!' frame appears, with cookies to be healed, I click on "Heal". I did now, and this message appeared:

"The Virus Vault has reached the maximum count limit. Moving object to Virus Vault failed. Do you really want to delete this object?"

There were a "Yes" and a "No" box. I clicked on "Yes", but would like advice on how to clear the Virus Vault.

Thank you very much for whatever advice you can offer. F.Solasko

When the "Warning!' frame appears, with cookies to be healed, I click on "Heal". I did now, and this message appeared: "The Virus Vault has reached the maximum count limit. Moving object to Virus Vault failed. Do you really want to delete this object?" There were a "Yes" and a "No" box. I clicked on "Yes", but would like advice on how to clear the Virus Vault. Thank you very much for whatever advice you can offer. F.Solasko

All Replies (1)

TonyE
TonyE
  • Moderator
more options

This is not a Firefox issue, rather an issue with AVG. This link may help - http://techdows.com/2009/08/how-to-fix-virus-vault-has-reached.html

If that does not help, you can try asking in the AVG forums - http://forums.avg.com/gb-en/avg-free-forum