I can't re-open any of my downloads.When I need to retrieve a certain download . The left click wont work and I right click and the open option is greyed out. What can I do?
I can't re-open any of my downloads.When I need to retrieve a certain download . The left click wont work and I right click and the open option is greyed out. What can I do?
All Replies (6)
Is the Open Containing Folder option available on right-click?
No this option is greyed out as well, It only lets me open a download as soon as I have downloaded it. Later if you want to retrieve any downloads all the options are greyed out.
If "Open Containing Folder" is grayed then that means that the files are no longer present in that location.
Do you have anti-virus or cleanup software that might have remove the files?
You can try to make a backup in another location immediately after the download has finished and before closing Firefox.
Hi,
I think it was my anti virus software being too thorough. I removed it, installed firefox again and another brand of anti virus. It seems to work at the moment, so i will keep my fingers crossed.
the file is put into the %temp% directory; if you clear the %temp% directory, those options (Open and Open Containing Folder) will no longer work.
possible SOLUTION: Disable Virus Auto-check in Firefox!
In an empty address bar, copy/paste
about:config
and press Enter
confirm 'I'll be careful, I promise'
Where the cursor blinks (after 'Filter'), copy/paste
browser.download.manager.scanWhenDone
you might get two lines as result. In the line only displaying 'browser.download.manager.scanWhenDone', double-click 'true', which will set the parameter to 'false'
close that window or tab.
Test if your Downloads window now behaves as it should by downloading a new file/ saving an image etc.
CAUTION: You just deactivated a security feature (that obviously is not coded well, causing an internal virus alert in Firefox running in certain Windows installations on specific computers , like Windows 7 Ultimate 64 on a mobo with an AMD Athlon 64 CPU). Please make sure you have installed a) WOT for Firefox http://www.mywot.com b) a Malware scanner for your OS, like Avast (free) or Kaspersky (fee) for Windows, or Sophos (free) or Kaspersky (fee) for Mac OS X
CREDITS:
- 'Pointy130' for figuring this out for Firefox Aurora 8.0a2 http://tinyurl.com/7q8o6av
- 'Rich' 'for 'Disable Automatic Virus Scan in Firefox 3 [How To]' http://tinyurl.com/6p22ne8