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Firefox download is not prompting me to add FF icon

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  • Last reply by cor-el

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Am trying to switch from Safari to Firefox on new Mac notebook. Several parts have downloaded, but there are no prompts to finish installing, although there should be.

This happened

Just once or twice

20 minutes ago

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Am trying to switch from Safari to Firefox on new Mac notebook. Several parts have downloaded, but there are no prompts to finish installing, although there should be. == This happened == Just once or twice == 20 minutes ago == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

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Make sure that Firefox gets installed properly. Open the DMG file and drag to Firefox program to the application folder on your hard drive. You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead. ..... See How to download and install Firefox on Mac See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X