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Firefox redirects to wyciwyg page

Posted

For the past couple of days Firefox always redirects to a blank page when I try to visit any page on www.kongregate.com. When I use IE tab on the blank page it comes up with the url "wyciwyg://#/www.kongregate.com" where # is a number that changes occasionally. I've tried deleting my Firefox cache and uninstalling/reinstalling Firefox with no success. Kongregate.com is the only site I know this to happen on and this is the first time I've seen it do this before. It was fine two days ago and I haven't installed a new add on in months.

URL of affected sites

http://www.kongregate.com

Chosen solution

by AnonymousUser

I've restarted my computer, turned it off for a while, deleted the cache by manually going into the folders, and disabled several plugins and yet the issue remains.

Any more ideas on how to fix this problem?

Read this answer in context 0

Helpful replies

I have the same problem as the previous poster and have wasted valuable hours searching for a solution to no avail. I have installed a battery of useless plugins, followed all the instructions suggested here, step by step, and the problem persists. I've tried this both on a PC and a Mac and the results are the same. The only way I can see the page I am looking for without it redirecting (in exactly the same way as AnonmousUser describes in the previous two posts) is by accessing the Google cached version.

I don't have a PhD in computing and many of the potential fixes to this that I have found through more general searches are couched in terms that make me glaze over and run for a coffee break.

This problem seems to be quite widespread - how difficult could it be to devise a one-click fix that doesn't require any coding or other complications that the non-tech-savvy simply don't understand?

Go to answer 5

I've been experiencing the exact annoying problem for the last 2 weeks, just like the way the users above describe it. I don't know what exactly caused it (nobody seems to do :-), although I can tell that it started right after uninstalling an unwanted Softonic-Eng7 Toolbar, installed with some other software. It may have some relation to the problem, it may not.

It was just strange that it occurs only with some few sites that I use, not with others. I only want to add that while the blank page kept loading, there was a "loading data from gostats.com" message in the FF status bar. When I hit the same site with IE, it just crashed!...

I tried the solutions mentioned above (running FF in safe mode, DNS changing and flushing), nothing worked, the problem persisted. Until now, that I installed the NoScript add-on, found here: http://noscript.net/

It prevents some script loaded with the page from running, and the redirection to the wyciwyg page just doesn't happen!!!

It obviously doesn't cure the "disease", but it most surely eliminates the "symptom", so it's a good solution until something else more efficient is found. I recommend it, as it may be also be helpful with other issues caused by malware script in some sites.

I'll be glad to know the cause of the "wyciwyg problem" some day by a FF developer, if they had the interest to deal with it. And hopefully the future versions of FF won't suffer by it any more... :-)

Go to answer 7

Additional System Details

Installed Plug-ins

  • -IE Tab Plug-in for Mozilla/Firefox
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.2
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.448
  • getplusplusadobe16260
  • npdivxplayerplugin
  • DivX Web Player version 1.5.0.52
  • 1.7.0069.2
  • Coupons, Inc. Coupon Printer DLL
  • Adobe Shockwave for Director Netscape plug-in, version 10.3
  • np-mswmp
  • Shockwave Flash 10.0 r45
  • iTunes Detector Plug-in
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.50524.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • NPVeohTVPlugin
  • Veoh Web Video Player Browser Plugin
  • Yahoo! activeX Plug-in Bridge
  • Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
  • Java(TM) Platform SE binary

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9 (.NET CLR 3.5.30729)

More Information

Flashblock 1.5.13
IE Tab 1.5.20090525
Java Quick Starter 1.0 (disabled)
Search Helper Extension 1.0
Veoh Web Player Video Finder 1.4 (disabled)

TTLucian 0 solutions 11 answers
Posted

I've added the following lines to C:\WINDOWS\system32\drivers\etc\hosts file and the problem went away:

127.0.0.1 www.googleanalytics.com

127.0.0.1 gostats.com

Try it and report back please.

migbox 0 solutions 1 answers
Posted

I had this problem too, with a Lenovo T410, company platform on Win 7.

I had it until I kept the FF version 3.6.28; yesterday I found (and installed) a new FF version available on company's intranet (10.0.3 ESR) and today the problem disappeared.

When I had the issue, I noticed that, on status bar, always the same address appeared: load.s3.amazonaws.com When the link I was trying to see redirected me on a different provider (akamai), the page was showed correctly.

jerrywham 0 solutions 1 answers
Posted

I have the same problem on one of my sites which use syntaxhighlighter. The issue is due to syntaxhighlighter when an email address is present in code to display.

For exemple, if I write :

// DSKSDJK language file (contains translated texts).

// @package com.dkjskdlk.dfkdjf

// @abstract DJJKFJLK language file.

// @author JOJO

// @copyright 2004-2009 JOJO

// www.dfjdkfdfjl.com - info@dkjfskfj.com

// @link http://fjksqdlfsd.sourceforge.net

// @license http://www.gnu.org/copyleft/lesser.html LGPL

// since 2004-03-03

(real project is hidden)

wyciwyg redirection is present because of info@dkjfskfj.com syntaxhighlighter try to transform this as a real link

So if I write

// DSKSDJK language file (contains translated texts).

// @package com.dkjskdlk.dfkdjf

// @abstract DJJKFJLK language file.

// @author JOJO

// @copyright 2004-2009 JOJO

// www.dfjdkfdfjl.com - info(at)dkjfskfj.com

// @link http://fjksqdlfsd.sourceforge.net

// @license http://www.gnu.org/copyleft/lesser.html LGPL

// since 2004-03-03

issue is closed.

(Sorry for my english. I hope you'll understand me ^_^)