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What is causing Chinese characters to appear in the toolbar?

  • 1 reply
  • 20 have this problem
  • 1 view
  • Last reply by philipp

Should have said "Active Bar". From the prior posts, I am not the only one with the problem. Has anyone gotten a reply from Mozilla?

Should have said "Active Bar". From the prior posts, I am not the only one with the problem. Has anyone gotten a reply from Mozilla?

Chosen solution

hello, the problem is caused by the mcafee site advisor extension - please try to disable or remove that in case you have it present.

http://service.mcafee.com/faqdocument.aspx?id=TS100162

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Chosen Solution

hello, the problem is caused by the mcafee site advisor extension - please try to disable or remove that in case you have it present.

http://service.mcafee.com/faqdocument.aspx?id=TS100162