update fail

i updated my browser and now everything is gone, my extentions wont open as its in "safe mode", none of my browsing history is saved anymore. should I delete firefox and … (read more)

i updated my browser and now everything is gone, my extentions wont open as its in "safe mode", none of my browsing history is saved anymore. should I delete firefox and reinstall it?

Asked by gymstar247 3 minutes ago

scrolling issues

When i scroll up and down on a page, it instead provides the back-page instead of scrolling up and down on the website. this is for all websites. the scroll function work… (read more)

When i scroll up and down on a page, it instead provides the back-page instead of scrolling up and down on the website. this is for all websites. the scroll function works oroperly in system settings, it is only with firefox. autoscrolling is enabled in settings.

Asked by gymstar247 9 minutes ago

Firefox loads website only when in foreground

Dear Firefox support community Greetings from southern Germany, near Lake Constance :-) I have issues since a few months that Firefox loads website only when I act… (read more)

Dear Firefox support community

Greetings from southern Germany, near Lake Constance :-)

I have issues since a few months that Firefox loads website only when I actively click on the app and put in foreground. Then the tabs start loading. Why is that?

After startup of Windows 10, I usually run a little batch script of mine starting various applications such as Outlook, Notepad++ etc, including Firefox along with my favourite websites, just like this:

start "" "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk" https://de.wikipedia.org https://www.google.de [and more...]

So Firefox loads and opens all the tabs in the background, while other apps such as Outlook or Notepad++ come in the foreground. I read mails etc. before I decide to check e.g. Wikipedia. So it might take 5 minutes after Firefox got opened before I actively put it in the foreground. THEN I see no websites got loaded, and THEN Firefox starts to load the websites, which then takes the normal amount of time of a few seconds.

I wonder why Firefox does not load all my requested websites directly after start in the background.

An annoying side effect is, when still in Outlook and clicking on a website link in an email, it won't open in Firefox, most likely due to that reason that Firefox still waits for all the other websites to load. I need to put it into foreground, wait for the loading process to complete, and then go back to the email and click on the link again.

Any ideas would be greatly appreciated!

Many thanks in advance for your assistance & Best regards Volker

Asked by volker.meder 1 hour ago

TB takes forever bringing inbox up to date

Using TB 115.11.0 (32-bit) on a Windows 10 machine, with IMAP synchronization. Quite often (but not always) the synchronization of the inbox takes an extremely long time,… (read more)

Using TB 115.11.0 (32-bit) on a Windows 10 machine, with IMAP synchronization. Quite often (but not always) the synchronization of the inbox takes an extremely long time, Activity Manager showing "bringing folder inbox up to date" hanging in "downloading message 1 of ...".

I have made a Gecko IMAP:5 log and see (during this state) a pattern repeating every 2 minutes, ending in "idle mode async waiting". Then, after a long time suddenly the synchronization process finishes.

What can be wrong here?

Asked by Arjan (GM) 1 day ago

Last reply by Arjan (GM) 1 hour ago

Firefox crashes on opening

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a … (read more)

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

Asked by vargo.b 2 weeks ago

Last reply by vargo.b 2 hours ago

Remove search URL from tool bar

I am using latest of Firefox and DuckDuckGo. When I type something in the main search bar (in the middle of screen) the text moves to the search field in the toolbar area… (read more)

I am using latest of Firefox and DuckDuckGo. When I type something in the main search bar (in the middle of screen) the text moves to the search field in the toolbar area. I find this annoying. I want to text to remain in the main search bar (middle of screen). Any solution?

Regards Francesco Cembrola

Asked by Francesco3000 1 hour ago

Extensions Greyed Out

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short … (read more)

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short Keys) in the extensions tab in the toolbar and appear to not be working (both in private and normal browsing). However the extensions (Ublock, SponsorBlock) that have their own icon on the toolbar seem to be working fine.

I've attached a reference image,

Any help would be greatly appreciated.

Asked by adidbz 2 hours ago

Pinch zoom sensitivity setting (keyboard and mouse)

I changed the 'mousewheel.with_shift.action' to a '5' in 'about:config' to be able to use pinch zoom on my desktop with a keyboard and mouse, like I'm able to do on my ph… (read more)

I changed the 'mousewheel.with_shift.action' to a '5' in 'about:config' to be able to use pinch zoom on my desktop with a keyboard and mouse, like I'm able to do on my phone or laptop with a touch screen. This does work properly and I'm able to pinch zoom by holding down the Shift key and scrolling my mouse wheel up and down.

However, there is an issue of sensitivity. The pinch zoom is painfully slow, and I have been unable to adjust its speed. If there exists an option to change the pinch zoom sensitivity, I'd greatly appreciate the help.

Asked by apinologi 3 hours ago

Can't Access Open Window

After update to 126.0.1 I cant access two of the four windows that are open. They are still listed under the Window toolbar option but clicking on them reveals nothing, … (read more)

After update to 126.0.1 I cant access two of the four windows that are open. They are still listed under the Window toolbar option but clicking on them reveals nothing, as if hidden except they are not in the Mac toolbar. Not sure if this is a new feature or glitch, any help would be great, the two windows I can't currently access contain alot of tabs I need.

Asked by mrkeesu 3 hours ago

Need current working method if any to launch FF with just title bar and borders NOT KIOSK

There are a bunch of obsolete suggestions on opening FF without address bar, menu bar, etc., and kiosk mode. I do not want Kiosk mode, but do need ability to open it via… (read more)

There are a bunch of obsolete suggestions on opening FF without address bar, menu bar, etc., and kiosk mode.

I do not want Kiosk mode, but do need ability to open it via command line so that only the title bar (and borders around the app.

The most current available entry on the matter in the Mozilla site no longer works (at least for me) --

firefox.exe" -ssb https://www.example-site.html/

Also even if it did, not viable to update all FF users as these are customers, and they won't, simple as that. Chromium browsers just work by passing the command by default.

This is for use to launch a local help/users guide from a Windows application. Can do so on Chrome/Edge, but leaving out FF is less than ideal.

Asked by Alex 4 hours ago

Thunderbird "Authentication Failed on Server" Message

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again. Is there any error logging proce… (read more)

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again.

Is there any error logging proceedure that I can set up to see what the exact issue is?

I've tried running a parallel alternative email client (eM Client) and that doesn't seem to suffer in the same way, but I much prefer Thunderbird so would like to find out what the problem is.

Asked by dougjbarnes 4 hours ago

Can I make messages pane look like Betterbird?

I us an M2 Mac. I like Thunderbird, but prefer the Betterbird card view. Is there any way I can replicate this in Thunderbird? I have attached two screenshots - one Bett… (read more)

I us an M2 Mac. I like Thunderbird, but prefer the Betterbird card view. Is there any way I can replicate this in Thunderbird?

I have attached two screenshots - one Betterbird, the other Thunderbird. I much prefer the Betterbird look, without the card frames and with the blue message header.

You might well say 'use Betterbird then!'. The problem is that Betterbird is not available in a native Apple Silicon version, only Intel, and therefore runs in emulation mode. Thunderbird has a native Apple Silicon version.

Just two small changes. Remove the card frame and make the unread message header blue. Surely that's possible somehow in Thunderbird?

Asked by phillip9 23 hours ago

Last reply by phillip9 6 hours ago

Slowness of some websites

streaming websites taking too much time to open. Example - YouTube, ZEE5, YT music, JioCinema etc. I can login to Netflix and explore everything but I can't play video be… (read more)

streaming websites taking too much time to open. Example - YouTube, ZEE5, YT music, JioCinema etc. I can login to Netflix and explore everything but I can't play video because of firefox's video player problem. Social media X's video is not auto playing. Usually I do use Max 10 tabs. My phone is at Android 14. I have a better internet so there's no net speed Problem.

Asked by ramm76324 7 hours ago

Missing emails

Yesterday I found that emails are not displaying in the folders. At the top alongside "Inbox" it says I have 28 emails but only 12 are displaying, and this is repeated in… (read more)

Yesterday I found that emails are not displaying in the folders. At the top alongside "Inbox" it says I have 28 emails but only 12 are displaying, and this is repeated in other folders. The attached photo shows another folde saying there are 35 messages in the inbox but only 8 displayed. Where are the others?

Also, now when I open the program no new emails appear and the "Get Messages" does not download any new emails.

I have not made any changes to anything .

I am running Thunderbird on another laptop and it is fine. Are there any fixes or do I have to reinstall the program?

Asked by gwyn 1 day ago

Last reply by gwyn 8 hours ago

Security Exception Error on 1 PC, not on other

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit). We have a hosted web-site that also supports email, and we each have an email ac… (read more)

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

Asked by mike741 1 week ago

Last reply by mike741 8 hours ago

MULTIPLE Firefox shortcuts on taskbar - Windows 11

How can you create **multiple** Firefox website shortcuts to the taskbar in Windows 11? I have spent 90 minutes looking everywhere on the web--few people seem to unders… (read more)

How can you create **multiple** Firefox website shortcuts to the taskbar in Windows 11?

I have spent 90 minutes looking everywhere on the web--few people seem to understand the question--and no suggestions I can find anywhere on the web are correct.

NOTE: not referring to one single Firefox shortcut on the taskbar--that's easy.

I'm referring to pinning an ADDITIONAL shortcut to the taskbar (in FF to another website).

NOTE: not referring to creating multiple shortcuts in Firefox ON the desktop.

When creating multiple shortcuts on deskstop--there is no "Pin to taskbar" option in the context menu when the shortcut is right clicked. The only option is: "unpin from taskbar option." see uploaded image

Previously, it was possible--in Windows 10--to pin multiple Firefox shortcuts to the taskbar. It is still possible in Edge and Chrome. [I prefer Firefox and do not like to access my Google account on Chrome or Edge.]

So: how to create multiple shortcuts in Firefox to pin to Windows 11 taskbar?

Thanks!

Asked by susandoran 12 hours ago

cannot login to browser - installed latest version and l cant see how to login - can login to my mozilla account

Hi Team, Just installed latest version of Firefox - and cannot login into the browser to enable applications menu. I can login into my Mozilla account but how do you lo… (read more)

Hi Team,

Just installed latest version of Firefox - and cannot login into the browser to enable applications menu.

I can login into my Mozilla account but how do you login to this new version of the browser?

Appreciate your assistance

Michael

Asked by michael statis 14 hours ago