issue with account

While attempting to go on Firefox, it instructed me that I had to sign in again, despite the fact that I was already signed in 5 minutes earlier. Then, when I tried to si… (read more)

While attempting to go on Firefox, it instructed me that I had to sign in again, despite the fact that I was already signed in 5 minutes earlier. Then, when I tried to sign in, it was telling me my password was wrong. Despite the fact that it was auto saved. And I have had to sign in several times with that same password. And it was correct every other time. I tried the other passwords that had apparently been saved under my phone number and under a username which were all considered wrong. I tried to use the backup codes which did not give me an option to use those. When attempting to reset my password, it asked for an account recovery key. But the issue with that was while trying to set those up every time I would go to save it to a note app, even if the note app was in a little pop-up so I didn't have to leave Firefox. It still would kick me to the beginning or if I tapped anything other then firefox and when it kicked me to the beginning it would display that there was no recovery key set. I still saved every code, just in case. I'm glad I did, but it didn't really make a difference, because when trying to add those keys, because now it's asking for a key that it told me wasnt even set, it still said those were all wrong. Every single one of them so I lost all my information, like everything that I had saved, all my bookmarks and everything. And this is the second time this has actually happened. And it's just getting ridiculous, because theres no reason why I should have been signed out in the first place and every time I leave the app even if its running in the background or if I close and restart my phone when I come back on it's saying, there's sync issues, Log back in, or there's been times where i've had to wait hours or days to try to log back in because it was saying that there's sync issues or login issues or something or another or it can't be reached.Try again later and it's out of control. On top of that the past two days most websites and paged either wont load claiming Javascript needs to be enabled and after spending hours trying to locate the option which ive seen a thousand time before but now its disappeared so im unable to use most of the sites I visit often. Sometimes a few tries will get it to load but most often I give up. Then to make everything else worse the typing is a flipping. Nightmare it randomly jumps when typing so if I dont notice it half my messages or documents and even my coding scripts will be jumbled or if I try to delete something itll jump to another spot and delete something from somewhere else or itll add words multiple times in a row or repeat bits of a sentence and then the app has been unbearably slow. Im not sure if its all becayse of the app or because of my device. Either way I could really use some help getting this fixed Firefox is my go to but the way it is now I cant keep using it. Any help or suggestions or resources that can walk me through fixing it myself are all welscomed.

Open

Firefox on Android phone refuses to sync

For years, I've been using FF on desktop (Linux), tablet (Android) and phone (Android - Samsung S24+). Sync has never been a problem until two weeks ago when FF on the ph… (read more)

For years, I've been using FF on desktop (Linux), tablet (Android) and phone (Android - Samsung S24+). Sync has never been a problem until two weeks ago when FF on the phone has either refused to sync when I tapped the command, or hasn't synced for many hours or sometimes days (which is why I tried to do it manually). So, I signed out of my FF account on all 3 devices and then signed back in. The desktop computer and tablet are syncing normally, but the phone still won't sync. When I tap the 3-dot menu on the phone and then my name, it says the phone has NEVER been synced and tapping the sync command does nothing. Under "Choose what to sync", all options are checked, but greyed out. Can't change them, in other words. When I access bookmarks on the phone, it properly shows what was there before the last sync. The phone is running FF version 150.0 Build 2016155439

Help!

Open 11 3 63

Unexpected Error When Trying to Sign-In On Android After Password Change

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in. … (read more)

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in.

Solved 2 4

I used to use Firefox to listen to YouTube to get past the ads and the app would continue running with the screen turned off. An update to the app disabled this ability.

If possible, please fix the bugs in the update which disabled my ability to enjoy using firefox. I used to use Firefox to listen to YouTube to get past the ads and I coul… (read more)

If possible, please fix the bugs in the update which disabled my ability to enjoy using firefox. I used to use Firefox to listen to YouTube to get past the ads and I could turn my phone off with Firefox continuing to run in the background allowing me to continue listening. after an update to Firefox occurred, the Firefox app would stop running in the background when I turned the screen off on my new Samsung phone.

Open 1

having trouble saving bookmarks to the correct page

The help has told me to press the 3 lines and go from help to troubleshooting, there is only the help option which does not lead to troubleshooting so i am unable to go a… (read more)

The help has told me to press the 3 lines and go from help to troubleshooting, there is only the help option which does not lead to troubleshooting so i am unable to go any further and bookmarks continue to be saved by default in travel which i cannot alter to the correct folder

Open

I was trying to change my password...

I was trying to change my password because Firefox was acting crazy and would not let me log in, and everything that I have saved in my collections are now gone, which ar… (read more)

I was trying to change my password because Firefox was acting crazy and would not let me log in, and everything that I have saved in my collections are now gone, which are 6 years worth of sites that I have saved. Is there anyway I can get it back? I'm on a Android 16 Samsung Galaxy S23 FE.

Open

My tabs stop loading on firefox for android when I change my audio output

I connected my blutooth headphones, my video wouldn't load. Then I switched to a different tab, it only ever showed the background color, not even a loading bar. This hap… (read more)

I connected my blutooth headphones, my video wouldn't load. Then I switched to a different tab, it only ever showed the background color, not even a loading bar. This happens for every tab. The same thing happened last night with my wired headphones.

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Dreaming Audio doesn't work on KUSC.org

I used to be able stream music at "Classicalcalifornia.org" formerly "KUSC.org". But it hasn't worked for some months now. I'd love to see it working again. I don't have… (read more)

I used to be able stream music at "Classicalcalifornia.org" formerly "KUSC.org". But it hasn't worked for some months now. I'd love to see it working again. I don't have any other problems with streaming audio on any other station. This problem occurs with Android Firefox. Thank yo7 for your excellent web browser -Vince Marshall

Open

How do I unsync this?

Well on May 14th it said in synced all my data on fire fox. I guess because I downloaded what's app and put my telephone number in my computer. Plus this is a school comp… (read more)

Well on May 14th it said in synced all my data on fire fox. I guess because I downloaded what's app and put my telephone number in my computer. Plus this is a school computer. Will that hurt anything.

Open 1