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A new pop-up box is preventing me from using a site I have been using regularly for several years

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference wheth… (read more)

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference whether I select Resend or Cancel, the program just re-displays the pop-up trapping me in an endless loop. The only exit is to close the window and abort the process. I was able to complete the task without any problem using Edge instead so it appears to be a Firefox specific issue. I haven't consciously changed anything since last using the site successfully on 24 May. Any help/suggestions appreciated.

Asked by eregister 53 minutes ago

Apostrophe is not showing up correctly ( )

Somehow I cannot type an apostrophe, whenever I do it just shows whats between the brackets ( ). What I do: 1. Press the apostrophe button 2. Press space Expected res… (read more)

Somehow I cannot type an apostrophe, whenever I do it just shows whats between the brackets ( ).

What I do: 1. Press the apostrophe button 2. Press space

Expected result: '

Actual result:


I m on Firefox Linux and my keybord is set on INTL

Asked by Jonezz 1 hour ago

Last reply by Jonezz 1 hour ago

Buzzing static noise when visiting certain sites

In Firefox, whenever I go to nab.com.au and then click on Login on the top right, I hear a constant stream of static noise coming out of the speakers. In Chrome, when I… (read more)

In Firefox, whenever I go to nab.com.au and then click on Login on the top right, I hear a constant stream of static noise coming out of the speakers.

In Chrome, when I just visit nab.com.au that same noise starts.

I have a set of Bose speakers connected via an optical cable.

This behaviour doesn't happen on all sites. Just some. As soon as you close the tab, the noise goes away.

It's driving me absolutely nuts.

Asked by flecko561 4 hours ago

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 9 hours ago

google setting page incomplete

when I sign into Goog/setting/2 step, the page does not show "app passwords." I've turned off my ad-blocker extensions and pop-up blocker on the page. See attached. … (read more)

when I sign into Goog/setting/2 step, the page does not show "app passwords." I've turned off my ad-blocker extensions and pop-up blocker on the page. See attached.

Asked by metropical 21 hours ago

Last reply by metropical 15 hours ago

Firefox Private Browsing

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use… (read more)

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". This has been happening since I clicked on a mail in Mail to unsubscribe from a spam/phishing mail list, which seemed to result in me installing Firefox Private Browsing, which I had never subscribed to. I have tried uninstalling Private Browsing but there is no way of doing that. I have even uninstalled and then re-installed Firefox completely but I still have the same problem. Because of the problem I have now lost all my bookmarks and history, and am unable to create new bookmarks and history. I have been on the help forums and seen that I can Disable Private Browsing by going through my anti-virus (Avast), which I have not yet tried because what I would really like to achieve is uninstalling and not having Private Browsing on my Start menu, rather than simply disabling it. Anyway, would disabling it solve the bookmarks and history problem ? Can anyone give me the solution ? Thanks. As you may gather, I am not very techno so you would have to give me the idiot's version of any instructions or advice.

Asked by jeremyboyce.com 1 week ago

Hard Drive failure on Windows 10 pc

hard drive failed on windows 10 pc, new drive put in & window 10 reinstalled with Edge browser (by experts) What do i do to get firefox browser as my main browser bac… (read more)

hard drive failed on windows 10 pc, new drive put in & window 10 reinstalled with Edge browser (by experts) What do i do to get firefox browser as my main browser back with all my bookmarks etc & firefox VPN ?

Do I just download firefox installer & sign on & all bookmarks etc will be there?

Thank you for your help, Tony

Asked by AAA 1 day ago

Lock out of my Laptop is out of funktion. Why?

Mein Laptop reagiert nicht, wenn ich mich über lockout abmelden will. Mir wird stets die Seite "Fehler: Gesicherte Verbindung Fehlgeschlagen." und nicht wie vormals beim … (read more)

Mein Laptop reagiert nicht, wenn ich mich über lockout abmelden will. Mir wird stets die Seite "Fehler: Gesicherte Verbindung Fehlgeschlagen." und nicht wie vormals beim öffnen des Laptops. Wo liegt der Fehler?

Asked by edgargrewe 1 day ago

Youtube vids are skipping about 5-10 seconds intermittently.

For the last few weeks i've noticed youtube vids buffer but then sometimes stop and when the video reaches that point on the bar it skips about 5-10 seconds, then contine… (read more)

For the last few weeks i've noticed youtube vids buffer but then sometimes stop and when the video reaches that point on the bar it skips about 5-10 seconds, then contines to buffer like normal, so I have to use the arrow keys to go back to see what I missed. It is very annoying. Happens almost 1-2 every day at random times. My wifi speed is good. I've cleared cookies and caches, turned off enhanced tracking protection for youtube, i've even increased perfomance settings for intel graphics in my pc's power manegment plan. Nothing! Can anyone help, thanks.

Asked by up656196 1 day ago

scrolling issues

When i scroll up and down on a page, it instead provides the back-page instead of scrolling up and down on the website. this is for all websites. the scroll function work… (read more)

When i scroll up and down on a page, it instead provides the back-page instead of scrolling up and down on the website. this is for all websites. the scroll function works oroperly in system settings, it is only with firefox. autoscrolling is enabled in settings.

Asked by gymstar247 1 day ago

Need current working method if any to launch FF with just title bar and borders NOT KIOSK

There are a bunch of obsolete suggestions on opening FF without address bar, menu bar, etc., and kiosk mode. I do not want Kiosk mode, but do need ability to open it via… (read more)

There are a bunch of obsolete suggestions on opening FF without address bar, menu bar, etc., and kiosk mode.

I do not want Kiosk mode, but do need ability to open it via command line so that only the title bar (and borders around the app.

The most current available entry on the matter in the Mozilla site no longer works (at least for me) --

firefox.exe" -ssb https://www.example-site.html/

Also even if it did, not viable to update all FF users as these are customers, and they won't, simple as that. Chromium browsers just work by passing the command by default.

This is for use to launch a local help/users guide from a Windows application. Can do so on Chrome/Edge, but leaving out FF is less than ideal.

Asked by Alex 2 days ago

cannot login to browser - installed latest version and l cant see how to login - can login to my mozilla account

Hi Team, Just installed latest version of Firefox - and cannot login into the browser to enable applications menu. I can login into my Mozilla account but how do you lo… (read more)

Hi Team,

Just installed latest version of Firefox - and cannot login into the browser to enable applications menu.

I can login into my Mozilla account but how do you login to this new version of the browser?

Appreciate your assistance

Michael

Asked by michael statis 2 days ago

Too much memory usage

This requires some explanation. I have 6GB of RAM, and am running Windows 7 64b. I just updated to v115 from v56esr. I was using an extension that broke when the quantu… (read more)

This requires some explanation.

I have 6GB of RAM, and am running Windows 7 64b.

I just updated to v115 from v56esr. I was using an extension that broke when the quantum update came out, and I wasn't willing to let go of it so I stopped updates. When the occasional website stopped working on the old version I would use Chrome for that website, but Firefox has always been my preference. Chrome was such a memory hog that I couldn't have more than a dozen tabs open at once before it crashed, and for me that is unacceptable. At this point however, enough websites have ceased to function in Firefox that it was worth it to me to update. After updating I found that Firefox uses just as much memory as Chrome. Where I previously could have 30 or 40 tabs loaded at once before running out of memory, now I only get about a dozen.

Question: In what version(s) did the memory consumption drastically change? What version can I revert to in order to bring memory consumption back to a manageable level? What other settings can I tweak to reduce memory usage? (For example, can I automatically reject loading of subframes?)

Please Note: - I use adBlock+ and I have made a habit of turning off tracking and rejecting cookies and notifications everywhere I go online to prevent excess resource usage, among other things. - I use very few extensions so there isn't really any memory to save there. - I understand that my computer is old and should be upgraded. Telling me to get a new computer or add more RAM is unhelpful and will not be appreciated. - I also understand that running out of date software is a security risk and is not recommended. I don't care, so don't bring that up. - And I also understand that I am a tab hoarder. Because of the way I work I typically have 50-100 tabs open, but I periodically close it so as to unload everything and usually don't have more than about 30 active tabs at once. - I know that some websites (particularly those with lots of subframes) use much more than other sites so my memory usage is entirely dependent on which sites I have open, and I know that I can open the task manager to close/unload unnecessary tabs and subframes. Having to do that frequently is a pain, and it doesn't work if I need all the tabs that are active.

Asked by Scott Tibbetts 2 days ago

Firefox esr (64bit) leaves partial window open on screen

Hi, I posted this question about 3 upgrades ago. I run Win7_64 (Yes I know it's outdated!) with dual monitors. After closing FF I was always left with a partial FF scree… (read more)

Hi, I posted this question about 3 upgrades ago. I run Win7_64 (Yes I know it's outdated!) with dual monitors. After closing FF I was always left with a partial FF screen window open on the left monitor. It could only be cleared with a screen refresh, or dragging another app. screen over the top. I checked the obvious like GFX drivers (which had never changed), FF .exe processes seem to have terminated and I confirmed no other app did this (even Chrome). I suspected it was a FF shutdown problem? I asked the question here but didn't get a solution until now.

I've now installed the latest update 115.11.Oesr (64 bit) and have not seen the same problem for a week. If it stays that way, thanks to the FF team for fixing this annoying problem.

Asked by jimbo100 3 days ago

No sound on FireFox only

I'm on OSX Catalina 10.15.7 and all of a sudden I am unable to get any sound from my FireFox browser. I tried to play audio/video from 3 different websites - Youtube, 123… (read more)

I'm on OSX Catalina 10.15.7 and all of a sudden I am unable to get any sound from my FireFox browser. I tried to play audio/video from 3 different websites - Youtube, 123greeting.com and Gettr and while the video played, there was no audio coming out on any of the sites. I have no problems watching and hearing videos on my other browsers - Brave and Vivildi so this issue is with Firefox on multiple websites. Please advise as to where to look for some switch to turn the sound back on my Firefox browser. Thanks

Asked by Curleyhead 3 days ago