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I am unable to activate the built-in VPN.

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue… (funda kabanzi)

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue' and then I get again back to 'get started'. The built-in VPN never activates. I am signed in while doing that and I am using a macbook to run firefox.

Solved 1 2 98

VPN age verification issues with X (twitter)

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the s… (funda kabanzi)

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the same VPN and the same country. The issue occurs on X (formerly Twitter). On one profile, the VPN works as it should and I no longer need to verify my age, but on the other profile, the VPN has no effect and X (Twitter) asks me to verify my age. Yet the VPN is definitely enabled. I’ve cleared the cache and cookies, but nothing helps. It’s driving me crazy. Does anyone have any idea what the problem might be?

Solved 4 1

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (funda kabanzi)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 1 2415

No VPN setup prompt or icon in toolbar.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version… (funda kabanzi)

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

Solved 5 1 219

Can I select the server used by Firefox VPN?

I just turned on Firefox's free VPN, but I didn't see a way to choose a particular server. I'd like to watch some videos from other countries, but those providers won't … (funda kabanzi)

I just turned on Firefox's free VPN, but I didn't see a way to choose a particular server. I'd like to watch some videos from other countries, but those providers won't let me watch them unless they think I'm in their country. I can do this with other VPNs because I can choose a server that is in that country. Why can't I do that in Firefox? Or can I?

Solved 1 1 120

Does using the VPN cause Microsoft to state there is unusual activity on my account ie because the IP address changes?

I installed the VPN yesterday and now have a message from Microsoft stating there is unusual activity on my account - different IP address (IP address: 63.245.216.65) and… (funda kabanzi)

I installed the VPN yesterday and now have a message from Microsoft stating there is unusual activity on my account - different IP address (IP address: 63.245.216.65) and the location being in the US not the UK. Is this because of the VPN?

Solved 2 40

since the last update to firefox 155 the build in VPN is not working anymore

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stoppe… (funda kabanzi)

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stopped working now for some days.

Solved 8

Cannot find or turn on Firefox VPN.

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the… (funda kabanzi)

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the splash page that says "Try FF VPN". I'm in Colorado, US. Anyone have a clue?

Solved 1 69

Group Policy management of the new VPN feature

In an organization that already implements Mozilla Group Policy Templates to enforce various features and settings, how do they set up the Group Policy to disable this ne… (funda kabanzi)

In an organization that already implements Mozilla Group Policy Templates to enforce various features and settings, how do they set up the Group Policy to disable this new VPN feature organization-wide?

I've checked the existing Group Policy template documentation and can not find any reference to this feature.

Solved 1 328

My Firefox has auto updated to version 150 but I cannot activate the free VPN as there is simply no button to use.

The Firefox installed on my Compaq CQ58 laptop automatically updated to version 150. I'm told by Firefox that there should be a button in the top right of the screen to … (funda kabanzi)

The Firefox installed on my Compaq CQ58 laptop automatically updated to version 150. I'm told by Firefox that there should be a button in the top right of the screen to activate the new free Firefox VPN tool. The button is simply not there ! How do I start the free VPN without the button ? I am located in France.

Solved 9 247

Can't find the VPN icon in the toolbar

Hello- I cannot find the VPN icon in the tool bar that the activation instructions speak of. Checked Settings as well as the application menu. I appear to be missing some… (funda kabanzi)

Hello-

I cannot find the VPN icon in the tool bar that the activation instructions speak of. Checked Settings as well as the application menu.

I appear to be missing something in the instructions but not sure what.

Thanks

Solved 3 40

I am unable to find and install the built-in VPN in Firefox desktop

I am attempting to install/activate the built-in VPN feature in Firefox v150 on my Mac OS Tahoe 26.4.1 I have checked the various FAQs and followed the instructions but … (funda kabanzi)

I am attempting to install/activate the built-in VPN feature in Firefox v150 on my Mac OS Tahoe 26.4.1 I have checked the various FAQs and followed the instructions but nothing seems to identify a built-in VPN. I have logged into my account per instructions and I do not find any icons on my toolbar to indicate setting up the built-in VPN. If I did dismiss this at some point, I am not able to recover the icon/application and continue my setup.

Any assistance would be greatly appreciated. Thank you.

Solved 1 60

Firefox VPN Not Appearing.

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me h… (funda kabanzi)

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me how to activate it, I noticed I never got a popup on my browser stating to turn it on. Later when going through the instructions it recommended I try to add it from my toolbar but it was not there either. I am not sure if this was a bug or not but I am really excited for this feature and would love to test it out as soon as possible!🫶

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