Showing questions for topic:

Firefox for Android is not opening.

Hello, I am using Firefox for Android. The app is not opening. When I tap the Firefox icon, it does not open or closes immediately. I have restarted my phone, but the pro… (funda kabanzi)

Hello, I am using Firefox for Android. The app is not opening. When I tap the Firefox icon, it does not open or closes immediately. I have restarted my phone, but the problem still persists. Please help me fix this issue.

Open 10

Firefox stopped working.

Hello everyone, I tried to open Firefox but it just didn't open. Nothing happens when I click on my desktop icon. Tried as administrator, nothing. Tried refreshing, nothi… (funda kabanzi)

Hello everyone, I tried to open Firefox but it just didn't open. Nothing happens when I click on my desktop icon. Tried as administrator, nothing. Tried refreshing, nothing. Reinstalling, nothing. The closest I got was after reinstalling but I still can't open any website or setting inside of the browser. Tried flushing the dns and also nothing. Pretty much out of ideas so if anyone has some advice it would be great, I'm running a HP laptop with Windows 10. Thanks in advance. Cheers.

Open 48

iMac updated to the latest version of Firefox and now it won't open at all.

My iMac automatically updated to the latest version of Firefox and now Firefox won't open at all. I keep getting an error message about installing a helper tool. I tried … (funda kabanzi)

My iMac automatically updated to the latest version of Firefox and now Firefox won't open at all. I keep getting an error message about installing a helper tool. I tried both installing the Helper Tool and canceling (see attached image) with no success. Please advise.

Thanks! Carol Boehler cboehler2@unl.edu

Open 40

Firefox is already running Error

I have tried all suggestions from the "Firefox is already running..." page but could not fix the problem. I don't know if this is a problem, but I have several profile fo… (funda kabanzi)

I have tried all suggestions from the "Firefox is already running..." page but could not fix the problem.

I don't know if this is a problem, but I have several profile folders (see image). The top one is empty, but two folders below that one, are 2 GB or more in size.

Should I delete some or any of them?

Open 40

I can't open Firefox in WIN 11 because it says it is already running, and i can't close it.

I can't open Firefox. I keep getting the message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.". I ca… (funda kabanzi)

I can't open Firefox. I keep getting the message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.". I can't find it to close. I tried uninstalling it, but I keep circling back to the same message. I tried refreshing it and again same message. I un installled Surfshark VPN, I ran Windows Defender antivirus. I am now out of ideas. I do have two profiles, but the message about deleting them is scary. I don't want to do anything until I understand what I am doing.

Windows 11; all updates are installed, Dell computer purchased in October, with AMD processor.

Open 20

Firefox browser does not open when I click on the short cup.

Firefox browser does not open when I click on the short cup. Instead it opens 2 small windows, one is a website I visited previously and the other is Firefox settings. Wh… (funda kabanzi)

Firefox browser does not open when I click on the short cup. Instead it opens 2 small windows, one is a website I visited previously and the other is Firefox settings. Why is this happening? I have Windows 10 on my computer but that should not have anything to do with the Firefox browser or search engine not opening. When it opened the small screen that only showed Firefox settings I clicked it to open in full screen and now there is no option to make the screen smaller or exit the Mozilla support page. And, now with this full screen I can't even do a screen shot to show you what I am talking about. Does anybody know what is going on with this?

Open 70

Firefox will no longer open on my PC even in Troubleshooting/Restore/Refresh

After most recent Windows 11 and Firefox updates, Firefox will not open on my PC. I thought I had managed to Refresh it today Troubleshooting Mode - got a "Success" mess… (funda kabanzi)

After most recent Windows 11 and Firefox updates, Firefox will not open on my PC. I thought I had managed to Refresh it today Troubleshooting Mode - got a "Success" message - but that message was overlaid with a box that wanted me to agree to terms and conditions, etc. and when I clicked the Continue button, nothing happened. So I had to close what little of Firefox was on my screen; got the Not Responding message, then the Close or Wait message (waiting is useless), so I hit Close and the error was again reported to Windows (big whoop). Should I uninstall Firefox and start over???? I have no clue how to save all my bookmarks and associated passwords.

Open 40

Firefox no longer working

Recent update from MSFT (?) anyhow, suddently Firefox has crashed and can no longer access - can no longer uninstall and reinstall. Simply does not work & I am hoping… (funda kabanzi)

Recent update from MSFT (?) anyhow, suddently Firefox has crashed and can no longer access - can no longer uninstall and reinstall. Simply does not work & I am hoping to be able to correct this so all my various bookmarks, passwords, etc are not suddenly gone

Open 10

At this point in my downloading, which I have been doing for 3 days numerious times, and Bing comes back everytime I hit the Fixfire icon, can I just assume it's not happening?

Best topic is covered by all of the options, unfortunately! If I have done anything incorrectly it was done thru lack of tech savvy for which I apologize for. I have to g… (funda kabanzi)

Best topic is covered by all of the options, unfortunately! If I have done anything incorrectly it was done thru lack of tech savvy for which I apologize for. I have to go take care of the horses now, thank you for any help you may have.

Open 90

When trying to open Firefox desktop I get a "cannot load XPCOM." popup message.

How can I resolve the failure to open because it can't find the XPCOM. I downloaded a new copy but the computer insists on using the older, faulty version to open files… (funda kabanzi)

How can I resolve the failure to open because it can't find the XPCOM. I downloaded a new copy but the computer insists on using the older, faulty version to open files and it will not work.

Open 30

Help pls, cannot open Firefox browser for Windows 10 Pro, clicking icon says my profile missing. Alsoo some folders properties show the target as an A:\Users path rather than expected C:\Users but the path is 'grey' cannot be edited.

Help please, cannot open Firefox browser for Windows 10 Pro anymore, clicking icon advises my profile is missing. How to fix ? Ive also spotted a number of folders prop… (funda kabanzi)

Help please, cannot open Firefox browser for Windows 10 Pro anymore, clicking icon advises my profile is missing. How to fix ? Ive also spotted a number of folders properties are showing the target as an A:\Users path rather than the expected C:\Users but the path is 'greyed out' and cannot be edited, help much appreciated

Open

Why is Firefox for Android not opening on my phone?

Firefox for Android is not opening on my phone. When I tap the Firefox icon, it does not open or closes immediately. I have restarted my phone, but the issue still remain… (funda kabanzi)

Firefox for Android is not opening on my phone. When I tap the Firefox icon, it does not open or closes immediately. I have restarted my phone, but the issue still remains. Please help me fix it.

Open 10