Yonke imikhiqizo Community Forum

Recover data from previous version of fire fox and help with the new version

I can be reached at [edited phone# and emails from public community support forum] or [edited] or [edited] I have used both emails in the past. In general I have not had a very good experience with this new version!! Can someone please help me!

Thanks James Webb

When l look at Settings>Updates>Check for updates: I am usually presented with an update such as the one just now: Security Intelligence Update for Microsoft Defender Antivirus - k32267602 (version 1.443.4.0) current channel (broad) completed00 -

After checking for updates I will then go to SETTINGS> IT clearly shows that I am running Windows 11 PRO.

CAN SOMEONE PLEASE TELL ME WHY IN PLACES THAT ARE TRACKING ME AND TAKING MY PERSONAL INFORMATI0N, THAT IT SH0WS OR SAYS THAT I am running Windows 10? I often see it if I sign into one of the many different accounts that require 2 factor authentication, which will send me a notification alerting me that someone has signed into my account from a NEW DEVICE. OR FROM AN UNKNOWN DEVICE. That is when they ask if I recognize this login and it shows device and location from which the login attempt is happening. IF I answered honestly, (because it is showing a login attempt happening from a (WINDOWS 10 SYSTEM) and my system shows Me that it is running Windows 11 PR0: it would flag as suspicious and my account would get locked up for sure. Instead, because of the odd hour of the night it occurs, that combined with the location I know it is myself and even though it says "ON A SYSTEM RUNNING WIND0WS 10", I force myself to lie and answer that I do recognize the attempt. PLEASE SOMEONE HELP FIND A SOLUTI0N TO THIS ERROR. THANK YOU IN ADVANCE

I want to confirm that Mozilla Firefox is my default browser. I want it to appear when I start up my computer and have it appear on my screen when I'm at rest. But first, I need to set the page up again.

(When I hit "browse" below, Firefox does not appear. My documents file opens up, wanting to save something to a file or folder.)

If needed, my email is [edited email from community support forum].

Thanks.

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is installed in the user's profile.

I've just installed Firefox 143.0.1 in my own user profile for testing purposes. However, when I attempt to uninstall, either from Control Panel or by running %localappdata%\Mozilla Firefox\uninstall\helper.exe manually, UAC prompts for elevation, even though I installed without elevating.

I've dug in a bit more, and I found this was an issue five years ago as well:

https://support.mozilla.org/en-US/questions/1286070

According to that post, the issue was resolved, but it seems to have come back.

Any help would be appreciated.

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see that we have done. Attempted to update registry and .json file. I cannot find where the block is coming from. Do I need to delete and reinstall?

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM!!!!

HOW do I move my Tabs back to the "TOP" of the page where I am used to seeing them?

I am using a Lenovo YOGA 15" Laptop Computer with Windows 11 installed. Firefox Version 144.0

CK Jackson Email: [edited from public]

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes.

The one I am up to is this :-

Refresh Firefox Click the menu button (≡). Select Help, then choose More troubleshooting information. Click the Refresh Firefox… button on the right side of the page. In the confirmation window that appears, click Refresh Firefox. Firefox will close and restart. When it finishes, a window will show the data that was imported. Click Finish. Choose whether to restore your previous windows and tabs, then click Let’s go!.

I cannot find the "Refresh"

I've run Troubleshoot Mode

I have cleared the startup cache, problem not fixed.

https://drive.google.com/file/d/1Xc4TJomqETKUOMIa9y1IgVD_alu_dIlg/view?usp=drive_link

I have 2 almost identical Windows 11 Pro 64 bit machines but Firefox is different One has MSIX-1.0 and doesn't update while the other has Firefox 141.0.3 and updates regularly!!!

I don't like the MSIX-1.0 version and want both machines to use Firefox 141.0.3

How do I fix??? Best regards

Russ Hansen [edited email from public support forum]

I looked at the system requirements page at https://www.mozilla.org/en-US/firefox/141.0/system-requirements/ . For Windows devices, the operating systems supported are listed as "Windows 10 or later".

In October 2025, Microsoft officially stops providing feature and security updates for Windows 10. However, they offer consumers and businesses the option of enrolling in 1-year, 2-year, and 3-year subscriptions for Windows 10 devices which will provide another 1-year, 2-years, and 3-years of additional security updates. You can read more about this at https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates

For those individuals and businesses who will be enrolling devices into the Windows 10 ESU program, will Mozilla continue to support Firefox on Windows 10 after October 2025, at least for those receiving security updates through Microsoft subscriptions? Or at that point will Mozilla consider Windows 11 to be the only supported Windows operating system?

Thank you!