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I need to add a new email address with different server information

My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird … (funda kabanzi)

My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird email set up. I have enabled POP/SMTP in zoho. I need a new, separate, inbox for this email address on Thunderbird.

Solved Okugcinwe kunqolobane 4 100

I have somehow got a beta version of Thunderbird installed

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling m… (funda kabanzi)

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

Solved Okugcinwe kunqolobane 23 483

Setting up my existing email address

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configu… (funda kabanzi)

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configuration, username, or password."

I have a Mac and have been using Apple Mail. I'm not sure what to do next. I was able to open my Apple account, but that password does not appear to work.

Any suggestions as to what I'm doing wrong and how to fix it?

Thanks

<redacted>@icloud.com

Solved Okugcinwe kunqolobane 5 91

backing up thunderbird

Thanks for having me . I am struggling with backing up my TB on my laptop. When i set it up i was told that the way i set it up it would need backing up regularly as it i… (funda kabanzi)

Thanks for having me . I am struggling with backing up my TB on my laptop. When i set it up i was told that the way i set it up it would need backing up regularly as it is based on my computer hard drive. I followed a youtube guide to back up but i keep getting this message: "this action cannot be completed because the file is open in thunderbird- close file and try again parent.lock "


and cannot get passed it.

Any guidance would be gratefully received. ( or another method of backing up that a simple person could follow) TIA Cheers

Solved Okugcinwe kunqolobane 8 30

How much longer will the 15 minute updates that started well over an hour go on? I need my extensions back

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well … (funda kabanzi)

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well over an hour (I know, because my extensions are still disabled and have not yet reset themselves---Mozilla crapping them out, Mozilla returns them to my setup---to the way I had them configured. Specifically, the ones I'm missing the most right now are Tab Sidebar, Tiled Tab Groups, and whichever one(s) make bookmarks/new tabs open in a NEW tab, not clobbering a tab that is currently in use. I did that to open Duck Duck Go a minute ago, and had to re-write this whole support question because, for some reason, Duck Duck Go opened up in this ACTIVELY IN USE tab instead of a new tab. And not only that, it wiped the contents of this support chat window. Sorry, but that is totally UNSAT.

Thanks, jim74, [edited] @jdgblogs.com (which needs to change to [edited] @jstrack,net---how do I do that?), Firefox ESR 91.5.1esr on Slackware v. 15.

Solved Okugcinwe kunqolobane 3 162

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (funda kabanzi)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Locked Okugcinwe kunqolobane 3 452

Thunderbird 128: drag & drop doesn't work in calendar "Mutiweek" and "Month" views

Hi all, as per subject, with Thunderbird 128.3.0esr in Multiweek and Month calendar views I can't move elsewhere an event with drag & drop, while I can do it in Day a… (funda kabanzi)

Hi all,

as per subject, with Thunderbird 128.3.0esr in Multiweek and Month calendar views I can't move elsewhere an event with drag & drop, while I can do it in Day and Week views: am I missing anything?

Many thanks

Solved Okugcinwe kunqolobane 3 220

Can't import vcard version 3 into address book

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to… (funda kabanzi)

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to import that file into Thunderbird's Address book, none of the fields are populated.

Solved Okugcinwe kunqolobane 6 282

How do I install latest version without clobbering old version?

I want to try the latest version of TB without updating and therefore clobbering my previous version. I've done this in the past , but with each new release, this becomes… (funda kabanzi)

I want to try the latest version of TB without updating and therefore clobbering my previous version.

I've done this in the past , but with each new release, this becomes harder and harder and harder, because all sorts of stuff is run behind my back, and invariably my existing installation gets clobbered one way or another. I think there used to be a web page that explained how to do this, maybe for the purpose of trying nightly builds, but if it still exists I cannot find it.

I don't mind copying my profile, I just want to be able to keep using the old version if I don't like the new version, or until I can do all the necessary customizations to undo all the unnecessary (for me) changes that have been made.

Please do not answer "use portable TB" unless you tell me the exact steps to do that when there is an existing installation that should not be touched. This is for win 7 64bit.

Thanks for the help.

--p.

Solved Okugcinwe kunqolobane 6 111

Downgrading help

Been using TB for about 10 years. My last upgrade was to ver 52.9.0. in 2018. Since, I have clicked the upgrade button a few times. I do not know what ver I was runnin… (funda kabanzi)

Been using TB for about 10 years. My last upgrade was to ver 52.9.0. in 2018. Since, I have clicked the upgrade button a few times. I do not know what ver I was running before my accidental upgrade to 115.16.2 a couple days ago. This ver is terrible. I want to go back to my previous ver, but not sure what it was.

So a month ago I did a win 10 backup to my external drive. Not sure how to just restore TB on win 10 backup. Also, I weekly copy my profile to a thumb drive.

1. Where is that ver number located in the copied profile so I know what ver I was running? And if I find it can I just uninstall TB and all files/profile and reinstall that version; then import my copied profile without losing 10 years of mail?

Solved Okugcinwe kunqolobane 9 560

How do I import add-on from file using Thunderbird online? The file browser shown is not my Chromebook's locally saved files.

Hello, I need to import MBOX file from Google Takeout. When I import the Import Export Tools add-on from file, the file browser shown is not my Chromebook's locally saved… (funda kabanzi)

Hello,

I need to import MBOX file from Google Takeout.

When I import the Import Export Tools add-on from file, the file browser shown is not my Chromebook's locally saved files.

How do I install the add-on?

Best, Antonio

Solved Okugcinwe kunqolobane 8 160

Is there a "new" TB App for Win and Android?

On my Desktop, I use Thunderbird Desktop Version 128.9.2esr [to access a gmail-account.] On my android phone, I use K-9 MAIL [to access the same gmail-account.] So, today… (funda kabanzi)

On my Desktop, I use Thunderbird Desktop Version 128.9.2esr [to access a gmail-account.] On my android phone, I use K-9 MAIL [to access the same gmail-account.]

So, today I get an email from Mozilla talking about a advances/upgrades to Thunderbird. The email went to a video link... so I watched that...

Is there a "new" Thunderbird App???

If yes, Can I just upgrade from my existing version 128.9.2esr... to the new Thunderbird?? Or, do I need to download a brand new Thunderbird app and install???

What about K-9 Mail?? Do I update the existing K(-Mail app to the new Thunderbird android App??? Or is this a new install???

Please help me understand what is going on with Mozilla and Thunderbird...

PS: Has Thunderbird been fixed so that I can access microsoft-email? I realize that microsoft is making it difficult to access email using 3rd party email clients... What is the status on this??

I look forward to your response, Thank you, Kevin

Solved Okugcinwe kunqolobane 1 361

Upgrade from 155.0 to 155.0.1 was unstable, reverted

I updated to 155.0.1 via the update modal yesterday, on MacOS Tahoe, and it didn't restart as normal. The main message pane was blank with "No Message Found" (screensh… (funda kabanzi)

I updated to 155.0.1 via the update modal yesterday, on MacOS Tahoe, and it didn't restart as normal. The main message pane was blank with "No Message Found" (screenshot attached).

I tried installing a fresh 155.0 over, that did not work; but, a restore of the prior app from my Time Machine did work -- that is, the application not the user profile data.

I just thought this was strange; never ran into it.

If there is an issue and I can help test it usefully, I happy to do so (I have backups! LOL).


Forrest

Solved 3 20

Local Folders seem to be invisible

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer. It was largely successful. Many of my layout and general appearance set… (funda kabanzi)

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer.

It was largely successful. Many of my layout and general appearance settings were not imported to the new computer, but I just re-set those manually.

My last remaining problem is that it appeared that none of my local folders and messages were exported.

However, when I use file explorer to go to drive C on my new computer,

\Users\myname\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxx.default-esr\Mail\Local Folders\Storage.sbd All of the folders, subfolders and messages are right there.

They're just not showing up in the directory tree pane or account pane (sorry, not sure what you really call it) in my main Thunderbird interface. All I see are "Trash" and "Outbox."

Anyone have any ideas as to how I make my local folders and messages re-appear?

Thanks,

Dave

Solved Okugcinwe kunqolobane 3 211

Cannot find "Thunderbird.exe-p"

I have installed and am running Thunderbird on my new laptop, and would like to use the profile from my old computer. I have followed the instructions provided, and copi… (funda kabanzi)

I have installed and am running Thunderbird on my new laptop, and would like to use the profile from my old computer. I have followed the instructions provided, and copied the profile (renamed) into the folder on the new laptop. When I run "thunderbird.exe-p" I receive a message "cannot find Thunderbird.exe-p" and asked to try again, but without success. I would be grateful for help on this problem. With thanks Alan

Solved Okugcinwe kunqolobane 9 333

delete old firefox data with is blocked by admin rights and remove FF

Dear reader, I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF. Can somebody help with? 1. How to remove old … (funda kabanzi)

Dear reader,

I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF.

Can somebody help with?

1. How to remove old FF data which is placed on my desktop and blocked for removal by admin rights. 2. How to completely remove FF without leaving any data (profiles, extensions)

I have tried to find this answers in the help sections but I was not able to find the solution for my situation.

Thanks in advance. With kind regards,

Ilco

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