Yonke imikhiqizo Community Forum

Hello,

I had issue to verify the cert on android app for https://partners-enrichment.heytelecom.be. On Windows I didn't have the same issue.

version 144.0.2 / build id 20251027123126 / target arm64-v8a armeabi-v7a x86_64 Device: Samsung S22 / One UI 7.0 / Android version 15 / version S901U1UES8FYI2 / Security patch level September 1, 2025

Error: Secure Connection Failed, because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

CertChain RCA: DigiCert Global Root G2 DCA: DigiCert Global G2 TLS RSA SHA256 2020 CA1 cert: partners-enrichment.heytelecom.be

1) I couldn't check the cert from the gui as on windows. Shield in search bar / Connection not secure doesn't opened the cert. Is it expected?

2) I found this helppage: https://support.mozilla.org/en-US/kb/setting-certificate-authorities-firefox

Unfortunately about:preferences isn't available on android (ref. https://www.reddit.com/r/firefox/comments/u593x0/how_to_access_to_aboutpreferences_on_android/)

I see in about:certificate which is the correct RCA (I verified the pem file with the root). DigiCert Global Root G2

Where do I check the Intermediate CA's (DCA)?

3) When exporting the RCA it has been download as: digicert-global-root-g2.pem.txt Why the txt at the end?

On Windows it downloads as digicert-global-root-g2.pem

Kind regards,

I am using Firefox version 140.4.0esr (64bit) Only on Firefox: when trying to connect with Pirates' web page, I have a block which reads:

Security Connection Failed - no common encription algorithems      Error Code: ssl_error_no_cypher overlap

To The Official Site of The Pittsburgh Pirates/pirates.com:Homepage

I have tried to contact them with no luck.

Can you help?

Thanks,

David Martin ([edited email from public community support forum])