Showing questions for topic:

lost browsing and download history

I couldn't log into a site and it was suggested to 'clear cache' as follows: - settings - privacy and security - cookies and site data - clear browsing data BUT only cook… (funda kabanzi)

I couldn't log into a site and it was suggested to 'clear cache' as follows: - settings - privacy and security - cookies and site data - clear browsing data BUT only cookies and temp cache sites. By mistake I believe I ticked browsing and download history too, and looks as though it is irrersible? Now I no longer automatically get all the little boxes I used to get for usual regular log ins (eg The Times, Meteo, banks, email etc) I think I can use 'add shortcuts' and re-enter these, but any other suggestions? With many thanks.

Solved 2 40

Missing list of cookies in Settings

With the new organization of Settings, my list of cookies has disappeared. I was trying to delete cookies from a specific site, but when I go to that option in "settings… (funda kabanzi)

With the new organization of Settings, my list of cookies has disappeared. I was trying to delete cookies from a specific site, but when I go to that option in "settings," there is no list of cookies.

I have tried restarting both Firefox and my computer and the list is still missing.

Any suggestions on getting it back?

Solved 2 60

Websites are currently using 17,179,869,183 GB of disk space.

Hello! I was just flushing my cache and i saw this number... o+I'm just curious how that could be possible? And where has those data been stored? I don't have that space… (funda kabanzi)

Hello! I was just flushing my cache and i saw this number... o+I'm just curious how that could be possible? And where has those data been stored? I don't have that space...

Solved 5 275

Normal FireFox browser gives error and fails but Private browser opens

When I try to log on to a particular web page using my password, I get an error page. When I do so using the Private browse function it works. Following is the error I ge… (funda kabanzi)

When I try to log on to a particular web page using my password, I get an error page. When I do so using the Private browse function it works. Following is the error I get: {

 "callId": "019a1701de257ed0a722da6257f2896e",
 "errorCode": 403005,
 "errorDetails": "Unauthorized user",
 "errorMessage": "Unauthorized user",
 "apiVersion": 2,
 "statusCode": 403,
 "statusReason": "Forbidden",
 "time": "2025-10-24T16:16:29.758Z"

}

Does anyone have any great ideas??

Solved Okugcinwe kunqolobane 2 424

There is a cookie that I can not get removed in the Firefox browser.

Since last week there is a cookie that I can not remove in the Manage cookies and website data panel. It is called about.ef2a7dd5-93bc-417f-a698-142... There is probably … (funda kabanzi)

Since last week there is a cookie that I can not remove in the Manage cookies and website data panel. It is called about.ef2a7dd5-93bc-417f-a698-142... There is probably more but that is not shown in my view. How can I remove that?

Solved 2 50

"Bloat" in "Storage" folder in profile

Think I've asked before, but I'm still having the same issue: in my Firefox (desktop, Windows 11), in the storage\default folder in my profile, there are, today, 5442 fil… (funda kabanzi)

Think I've asked before, but I'm still having the same issue: in my Firefox (desktop, Windows 11), in the storage\default folder in my profile, there are, today, 5442 files! 416 folders appear here, with each one containing one or more folders ("Is", "idb", and/or "cache"), which, in turn, contain several files each, and a ".metadata-v2" file. The oldest of the 416 folders in 9/16/25. What is all this? I regularly delete all cookies over 30 days old in Manage Data.

Solved Okugcinwe kunqolobane 1 283

Privacy session not loggin out of accoun

When i logged into a privacy session on a website the account did not automatically log out when i closed the session. I checked again by purposefully ensuring i closed a… (funda kabanzi)

When i logged into a privacy session on a website the account did not automatically log out when i closed the session. I checked again by purposefully ensuring i closed all privacy windows but when i went back to the sight i was still logged in. I had to specifically log out the account.

Has something changed with the setting? This was one of the features that i liked. I don't want to find a new browser because what i expect is no longer happening.

Solved Okugcinwe kunqolobane 2 191

I have history and site data set to clear on closing but site data is not clearing.

I am using Firefox (156.01) on a MacBook Pro (2023, M2 Mac Pro, Tahoe 26.7). In Privacy and Security settings, I have checked the box to clear history and site data on c… (funda kabanzi)

I am using Firefox (156.01) on a MacBook Pro (2023, M2 Mac Pro, Tahoe 26.7).

In Privacy and Security settings, I have checked the box to clear history and site data on closing. History is clearing, but site data is not. I can manually clear history and site data by going to the settings when I reopen it.

I noticed this issue about two weeks ago (not sure when it started). I have closed Firefox multiple times, restarted my computer multiple times, even updated my OS during this time, but the problem is consistent.

If I go to Clear Data for Specific Sites, I am also noticing that cache size is considerably higher than the sites listed (e.g., it might list 4 sites with a total of like 2MB but the cache size might be 30MB).

Do you have any suggestions for what might be happening and what fixes I might try?

Solved 5

Firefox on iOS 18.6.2 Signing me out of Sites

In recent weeks, I’ve been getting signed out of two sites in particular, Patreon.com and Defector.com what feels like every day. It’s a nuisance, as I subscribe to both … (funda kabanzi)

In recent weeks, I’ve been getting signed out of two sites in particular, Patreon.com and Defector.com what feels like every day. It’s a nuisance, as I subscribe to both sites and read them primarily through the Firefox browser. I tried deleting all cookies and the issue has persisted. Any help is appreciated.

Solved Okugcinwe kunqolobane 2 181

Show Me in the Interface the Controls for Deletion of Browsing Traces

I saw a very confident by a 'support volunteer' that the interface contains controls to delete traces. Show me in the in interface where these files can be deleted: C:\Us… (funda kabanzi)

I saw a very confident by a 'support volunteer' that the interface contains controls to delete traces.

Show me in the in interface where these files can be deleted:

C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\0NB2KS6j.Profile 1\cache2\entries

C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\0NB2KS6j.Profile 1\safebrowsing

Some very bold claims that I don't see backed up by anything having to do with reality.

Locked 3 50

Firefox resetting the signon.remember setting every time I log in

Hi folks I have a particularly infuriating problem. A few weeks back, Firefox stopped displaying my usernames and passwords whenever I wanted to log into a site. This coi… (funda kabanzi)

Hi folks

I have a particularly infuriating problem. A few weeks back, Firefox stopped displaying my usernames and passwords whenever I wanted to log into a site. This coincided with my installing BitDefender, although I don't know why.

Through googling I eventually realised I could go into about:config to fix this. signon.rememberSignons displays as false, when I turn it to true it fixes the issue.

But here is the problem I can't solve. Everytime I restart firefox or my PC / Mac (I am using both, with a syncronised account on both windows and MacOS) it sets signon.rememberSignons to false AGAIN. Which means every single time I browse I have to go into about:config and fix this. Maddening.

Please can you help?

Solved Okugcinwe kunqolobane 1 70