Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Lose all my open tabs when compacting inbox

How do I save my open tabs while compacting my inbox? They all disappear after compacting. I am trying to move my open tabs over to a different folder to preserve them, b… (funda kabanzi)

How do I save my open tabs while compacting my inbox? They all disappear after compacting. I am trying to move my open tabs over to a different folder to preserve them, but I can't figure out how to do it.

When I choose an open tab from my Inbox to move it to a different folder, the folder choices on the left side of the interface go away. I there a way to move between folders? Drag /drop?

Chris

Asked by eyeart 2 emasontweni adlule

Last reply by Wayne Mery 20 amahora adlule

How To Sync iCloud Calendar?

Not sure if this is the right category but I am using Linux and Thunderbird 128 I am trying to sync my icloud calendar, so have gone to add a new calendar. Chose network… (funda kabanzi)

Not sure if this is the right category but I am using Linux and Thunderbird 128

I am trying to sync my icloud calendar, so have gone to add a new calendar. Chose network and put in my icloud email and password but it just keeps saying credentials aren't accepted even though they are correct.

Am I doing it correctly or is there something else I need to do?

Thank you

Asked by jonj16241 1 usuku oludlule

Last reply by sfhowes 1 usuku oludlule

I cannot connect to server since update

HI I am having a nightmare. Updated windows last night before i went to bed, started the PC this morning and thunderbird wont connect to my mail server....So i cannot sen… (funda kabanzi)

HI I am having a nightmare. Updated windows last night before i went to bed, started the PC this morning and thunderbird wont connect to my mail server....So i cannot send or receive emails.

i have been going round in circles for the last three hours searching help articles, but none of them are helping.

i checked the update history and apparently thunderbird was updated last night. But i cannot find a way to remove the update.

i have tried trouble shooting mode, but there is no actual trouble shooting to be done there, just a page full of jargon i dont understand.

I have tried removing and reinstalling thunderbird, thinking that i would need to add my accounts again and that would detect the right settings. But upon reinstalling it opens with the accounts and settings stil in place, so if there is a setting causing the problem, then its being transferred to the new install.

at one stage i clicked on the "repair folder" button in account settings, and that instantly removed all of my emails from the inbox, so i have lost all my emails (which i really need)

I have installed outook, and that talks to the server without any problem. So i tried to import the settings from outlook, but thunderbird tells me that it cannot find an outlook account to import from.

I have tried turning of defender, still dont work

I have no idea what else to try, so i am at the end of my tether with it.

I have copied the text from the trouble shooting page, just in case it makes any sense to anyone....but i dont want to post it here because i am not sure if tere is anything in there that puts me at risk if i post it?

Asked by Stealth Hippy 1 usuku oludlule

Last reply by Toad-Hall 1 usuku oludlule

I am receiving new messages, but they are not showing up in Inbox.

Suddenly the inbox is no longer displayed. I am very troubled. I am receiving new messages, but they are not showing up. I need to have it repaired ASAP. … (funda kabanzi)

Suddenly the inbox is no longer displayed.

I am very troubled.

I am receiving new messages, but they are not showing up.

I need to have it repaired ASAP.

Asked by anpanman511018 2 ezinsukwini ezidlule

Last reply by Wayne Mery 1 usuku oludlule

sent.sdb does not open when TB starts

Good morning, TB is not doing good at all. Lots of problems with messages being erased, folders not opening. I have a sent.sdb folder in my TB mail profile which does no… (funda kabanzi)

Good morning, TB is not doing good at all. Lots of problems with messages being erased, folders not opening.

I have a sent.sdb folder in my TB mail profile which does not show up when I open TB. This is extremely annoying. What should I do? Thanks.

Asked by jlrb 3 ezinsukwini ezidlule

Last reply by Wayne Mery 3 ezinsukwini ezidlule

IMAP timing out and SMTP not connecting

Thunderbird has been working fine, but two days ago IMAP started timing out and won't connect, and we just tried sending a test outgoing message but SMTP now won't connec… (funda kabanzi)

Thunderbird has been working fine, but two days ago IMAP started timing out and won't connect, and we just tried sending a test outgoing message but SMTP now won't connect either. We have not changed any settings, and we've tried closing and re-opening Tbird but no effect. Thanks for any ideas.

Asked by falkfamily 1 isonto elidlule

Last reply by Toad-Hall 1 isonto elidlule

Thunderbird loses IMAP connection

Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no dif… (funda kabanzi)

Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no difference in behavior.

Restarting Thunderbird will restore connectivity temporarily, until the entire process starts over again.

It seems to be correlated to saving a copy of sent messages. The sending process times out while the message is being saved to the Sent folder after the SMTP sending is complete.

Once this happens, new mail doesn't appear, moving mail between folders has no effect, and some (but not all) messages can't be retrieved from the server.

Asked by pstemari 4 izinyanga ezidlule

Last reply by Toad-Hall 1 isonto elidlule

Message filters not working

message filters only work sometimes. when i click on run now nothing happens. sometimes this works, sometimes i have to walk away and come back, but right now nothing w… (funda kabanzi)

message filters only work sometimes. when i click on run now nothing happens. sometimes this works, sometimes i have to walk away and come back, but right now nothing works. i compacted folders, updated firefox, waited, and waited, nothing.

Asked by Steve Miller 3 izinyanga ezidlule

Last reply by Scooter 1 isonto elidlule

Get Messages stops working; need to restart Thunderbird

I've been using Thunderbird for decades. I have Thunderbird set to automatically download messages every 5 minutes. Platform: Computer Win11 Home, Thunderbird 128.10.0e… (funda kabanzi)

I've been using Thunderbird for decades. I have Thunderbird set to automatically download messages every 5 minutes. Platform: Computer Win11 Home, Thunderbird 128.10.0esr (64-bit), POP3 connection (also with IMAP connection on a MacOS computer.

But a new issue is now occurring. Every so often now, I realize I haven't received any new email downloads in some time. I click on the Get Messages button (or right-click and select items individually), but nothing happens - no "Host Contacted..." message in the Status Bar. It's like the Get Messages function is completely disabled. It is only when I quit then restart Thunderbird does it successfully establish a connection and download the many queued emails.

Please let me know if this is a known bug, or if there is a way to submit this as a bug. Also let me know of any other information you would need in order to help debug this issue. Thanks!

Asked by D. Abel 1 isonto elidlule

Last reply by Wayne Mery 1 isonto elidlule

Error when trying to open Mozilla Thunderbird - "The application has failed to start because its side-by-side configuration is incorrect."

I get an error when I try to open Mozilla Thunderbird "The application has failed to start because its side-by-side configuration is incorrect. Please see the applicatio… (funda kabanzi)

I get an error when I try to open Mozilla Thunderbird "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

Asked by agparts 2 emasontweni adlule

Last reply by Wayne Mery 2 emasontweni adlule

Cannot send e-mails

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. Claude Hamel landbaron5… (funda kabanzi)

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. Claude Hamel landbaron52@gmail.com

Asked by Ham 2 emasontweni adlule

Last reply by christ1 2 emasontweni adlule

Importing from outlook is stuck in 33% forever

Hi, I've created a backup file from Outlook which is 17GB with my old emails. I can't find an easy way to import this pst to Thunderbird 137.0.2. When I go for the opt… (funda kabanzi)

Hi,

I've created a backup file from Outlook which is 17GB with my old emails. I can't find an easy way to import this pst to Thunderbird 137.0.2.

When I go for the optio "Import from Outlook": a) I instantly get an error that a trojan virus is somewhere in my PC and b) it stucks to 33% forever and after a while Thunderbird crashes.

Is there any workaround? Thank you Ev

Asked by Ev Ren 2 emasontweni adlule

Last reply by Wayne Mery 2 emasontweni adlule

Thunderbird Support for help with technical and performance issues (win10)

I have a computer with a 5800X3D, 64 GiB Ram, Samsung 980 Pro M2 SSD, Windows 10 64 Bit with Thunderbird 138.0 (64-bit). I changed to MailDir format because I have over … (funda kabanzi)

I have a computer with a 5800X3D, 64 GiB Ram, Samsung 980 Pro M2 SSD, Windows 10 64 Bit with Thunderbird 138.0 (64-bit).

I changed to MailDir format because I have over 250.000 emails and the mbox format was very, very slow. I save all emails to the SSD to not have to check them again.

It works, but Thunderbird regularly freezes for around 1–2 minutes and isn't reactive anymore. The Task Manager shows that one core is used completely.

Can you look into the Thunderbird behavior if more than 200k emails are present? Thunderbird is fine if you just have a few emails. Maybe you can pre-cache it and/or use more than one core?

I cannot upgrade much more on the hardware front. Might be an even faster SSD, but then the vertical scaling would hit a wall.

Asked by tbfan 2 emasontweni adlule

Last reply by Wayne Mery 2 emasontweni adlule

Thunderbird profile export does not import after PC reset

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an erro… (funda kabanzi)

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Asked by Lester Bennett 1 inyanga edlule

Last reply by david 2 emasontweni adlule

"Apply current view" - need default view

When I select a folder with the columns and column widths set the way I want, then do "Apply current view to > Folder and its children > Local > Local" Thunderbi… (funda kabanzi)

When I select a folder with the columns and column widths set the way I want, then do "Apply current view to > Folder and its children > Local > Local" Thunderbird applies the view to some, but not all, folders. Even if I target a problem folder and explicitly attempt to apply the desired current view to it, it doesn't work. If I create a new blank folder as a sub-folder of a folder that *does* accept current views, I can't apply the current view to the sub-folder. It retains what appears to be a default view.

I can't see any difference between folders that accept "current view" and those that do not. Any suggestions? Or is there a way to set the default view (i.e., columns and column widths, not just sort order) for new folders?

Asked by coffent 4 izinyanga ezidlule

Last reply by Wayne Mery 2 emasontweni adlule