I-Thunderbird Community Forum

Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long strings when I try to view them. It looks like untranslated code put into plain text to me, but I'm not sure what would be causing it. I have no problem reading the email if I log into our webmail to do so. Example text from an email attached. Is this a known problem? Any ideas on how I might solve it? I like Thunderbird, but not being able to search and read through sent emails is a real problem. Thanks!

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connection security. It does not appear for me. There are only the five options, as shown in the screenshot. How do enable the option to be available in the drop-down list or set it?

The available options are:

No Authentication Normal Password Encrypted Password Kerberos / GSSAPI NTLM

I am on Thunderbird version 115.12.1 (64-bit), Windows 11, version 23H2, build 22631.3737

Hi, I've received the email below from Microsoft today.

I have 15 email accounts linked to Thunderbird mail and use up to 5 of them daily. Sometimes 'instant' communications on one or more of my accounts can be important.

Will Thunderbird mail still function in the same way from 16th September?

I apologise if this question has been answered somewhere else. I searched but could not find it.

"The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods."

I'm unable to send any emails from account on Thunderbird. This just started this week. All send attempts generate this Send Message Error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Please turn on SMTP Authentication in your mail client. syn-076-088-235-065.res.spectrum.com ([192.168.1.25]) [76.88.235.65]:51343 is not permitted to relay through this server without authentication.. Please check the message recipient

This error for every recipient I typically correspond with. I have my same email account loaded into Outlook on another pc and I can send emails to all recipients without error from Outlook.

Help please.

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

In another question I received an answer to how to revert from beta to current version.

I realized I had another question somewhat related. When a problem occurs in beta, I know crash reports go in. Or are they going somewhere else?

I also know a report can be filed on bugzilla. I’ve done that and Felt like a spectator while everybody else fixed the problem.

Ought a person using beta not use this venue for such things?

Aggravations are fairly short lived with beta, I don’t mind if I am being helpful.

If I misunderstand and beta version is for “bug busters then I’m in wrong place.

And I need to revert.

recently and without other changes that I am aware of my thunderbird pull down menus do not populate with text, or sporadically do so after delay of 15 - 30 seconds.

Since upgrading to Thunderbird 102, I can no longer see nor download any new posts to NNTP newsgroups. When I try to get messages, there is a "flash" giving some number of messages, but they never download. It also seems that any posts I try to make aren't made.

Can't download email on Thunderbird v91.10 from GMail. I use IMAP with normal password. Tried OAuth2 and get an error message IMAP server imap.googlemail.com does not support authentication method. I changed passwords on Gmail and can log in from browser (could before I changed passwords). I have 2 desktop computers and both have same problem. We were able to download last night 6/6/2022.

Until recently, my AOL, Netscape and Yahoo accounts in TB all displayed all emails in my inbox, some 40,000+ for each account. Then suddenly, first my AOL account, then the Netscape account and now the Yahoo accounts are all limited to 10,000 emails in the inbox on TB. They all still reside on the web based programs, AOL, Netscape (AOL), and Yahoo. Years of emails just vanished. I tried deleting and re loading my AOL account hoping to repopulate it with the web based emails in the inbox but it came back with the most recent 10,000. I used the inbox like a search engine for subjects, attachments and correspondents in the past and that is all but impossible on the web based programs. Is there any way to return to the all inclusive storage of emails, especially to repopulate from the web based programs?

I need to export my address book as in previous TBird versions (in my case, to a VCF file). The only option in vs 102 is to export (actually it's simply a backup) the entire account profile to a ZIP file. That doesn't get the job done. I need my address book in a format which can be input to my smart phone.

After installing version 78.4.0 (and continuing into 78.4.1), I have an issue with many of the folders in my Local Folders account. When I click on an affected Local Folder folder, it is not highlighted and no messages appear. Messages will appear if I scroll the mouse pointer over the message pane. I can then also read the messages, etc. If I move to another Local Folders folder, messages may appear or they may not (always the same folders) until I move the mouse pointer as described above. Note that the folder name is also not highlighted after clicking it. Sometimes the entire folder/account column on the left side of the screen is blank until I scroll the mouse pointer over that column. Very annoying! Any ideas? FYI - I have tried "repairing" the folders in question. That does cause the messages to appear but as soon as the folder loses focus, the problem reappears - meaning the messages disappear and do not reappear until I either scroll the mouse pointer over the message pane or re-repair the folder.

Ken in Kansas

Hi Everybody,

I'm having a strange result with the signature placed on my outgoing eMails.

The signature text, ( Account Settings ) uses the HTML option and is straightforward: ==========
Regards,
Paul

But the result somehow attaches a couple of unwanted characters before adding the actual signature text: --

==

Regards, Paul

Thunderbird is adding a couple of characters at the very top of the signature, "--" Where can I find and eliminate these characters

Many Thanks, Paul

AFter the most recent update (102.2.1), emails no longer show in my collapsed Inbox. I have to expand it and click on each individual email in order to see messages. Local folders display properly. This seems to have been the second update in a very short time. In the previous one, the list of emails displayed but the emails did not show up on the right side when clicked on.

To whom it may concern: I use Linux Mint as my primary OS and Thunderbird as my primary email client. I am going back to graduate school and the university email address uses two factor authentication. I can't seem to add my university email to Thunderbird because it won't accept two factor authentication. Did I miss a step or an add on?

Best, Jennifer

2 questions actually -

First: My unified email inbox is missing all emails from a period of time yesterday (9/2/22) and is still not populating properly. The emails do exist in the individual accounts (have 3) but aren't making it to the unified box. Tried troubleshooting it myself, going into troubleshoot mode, looking for error messages (none). But honestly I don't have a clue and am not sure where to look. Windooze 10 with up to date drivers, Tbird 102.2.1 (32-bit).

Second: While looking up the Tbird version to copy and paste here, I noticed it says 32 bit. I've always had 64 bit and wonder if it went to 32 bit during an automatic update. Does it matter if it's 32 bit, and if yes, how do I go back to 64 bit without losing emails?

Thanks in advance!

Look at the 4 images I've uploaded. These are example of what I am seeing in some of my email.

I was having a problem with fonts now being large enough or dark enough to easily read. At first I started to change the font setting in Windows and then tried changed in Thunderbird's setting. Originally I was having a lot of problem with my computer not showing on my monitor correctly. Finally bought a new computer and installed Thunderbird on it by pasting in a backup from my old computer using the instruction found here.

So I am guessing that some of the settings I was changing in Thunderbird are now part of this new install. It turns out the originally problem was a bid VGA card and the new computer solved the issue as far as how Windows 10 displays text.

However I am still seeing the same problems in Thunderbird. I thought I reset the setting to default, but maybe I missed something. When I started see some email where the lines overlapped I found controls under the VIEW/MESSAGE BODY AS.... I didn't notice those setting before and was playing with fonts and sizes in the SETTINGS area under TOOLS. So part of this issue may still be an improper setting if those setting carry over when you move Thunderbird from one computer to another.

In any case, how can I get my email to look correct on the screen. When the text is unreadable like in the jpg labed HDML ON I find that changing it to read as text makes it readable, but then other emails look better when I turn HDML back on.

I never had this problem before the old computer started giving me a problem and I changed some of the SETTINGS in Thunderbird. So how can I check to make sure all my setting in Thunderbird are back to the default setting or whatever would be proper for reading email that shows graphics when they arrive with graphics.

Right now I have to keep switching back and forth in the VIEW MESSAGE BODY AS .

Thanks for your help.

Fred