Followed profile instructions but Thunderbird not working
Two methods were given on this Support about copying files&folders over the ones set up by Thunderbird. I followed the instructions to the letter (I printed them out … (funda kabanzi)
Two methods were given on this Support about copying files&folders over the ones set up by Thunderbird. I followed the instructions to the letter (I printed them out to make sure).
Thunderbird opens but starts off asking me if I want to set up a new email address. If all my settings are in the Profile folder, then new mail would be downloaded into Thunderbird, but there is nothing whatever arriving. When I tried to write an email it said something like If you want to send an email you have to set up an account!! (I have not been able to send or receive emails for days)
I tried again and an email appeared, I could put in an address, subject, but would not allow me to put a message in the body, and the Send was greyed out.
I-Thunderbird
Thunderbird sending the wrong POP username
Greetings... On Oct 27 2017 my primary Gmail account ceased to be recognized via login from Thunderbird. I have used this system of downloading Gmail from Thunderbird qui… (funda kabanzi)
Greetings...
On Oct 27 2017 my primary Gmail account ceased to be recognized via login from Thunderbird. I have used this system of downloading Gmail from Thunderbird quite successfully for about 15 years.
I have a simultaneous help blog going at Gmail pertaining to things which may have changed on their end... https://productforums.google.com/forum/#!msg/gmail/NiuP2uzzy6k/trzq9Ix4CwAJ
so let's focus on Thunderbird here, OK?
I have noticed that although I changed my username in incoming server settings from MYNAME to MYNAME@gmail.com - that when I check the saved passwords option it continues to list my username as MYNAME without the @gmail.com - but updates the password. Gmail now requires the full email address as the username and I am concerned that Thunderbird is retrieving the older shorter username from some system file and will not update to the new username.
This may be the cause of the continuing login failure at Gmail, who continue to tighten security.
To save us all time, yes, the outgoing SMTP server still works and I can send mail from Thunderbird through the Gmail server.
Any ideas how I can go into a system file and force the change to be permanent? - Or something?
Thank you greg
my host says thunderbird outgoing email is presenting itself in the HELO as spam
Below is what Hostmonster told me was wrong with Thunderbird sending mail through thier service: I don't know what the ehlo-helo value should be . This is a link they se… (funda kabanzi)
Below is what Hostmonster told me was wrong with Thunderbird sending mail through thier service: I don't know what the ehlo-helo value should be .
This is a link they sent on how to change it in TB but I don't know exactly what to change what to what:
Hostmonster answer to TB problem sending out mail thru them----------------------------------------------
It's an issue with how thunderbird is presenting itself in the HELO
It's using a method that spammers typically use, by claiming to be a localhost user when it isn't
In the information it is giving, it is claiming to be a localhost user, or coming from 127.0.0.1, when it is not a part of our server at bluehost
The ehlo-helo value needs to be fixed.
This guide may help: blog.plee.me/2014/11/mozilla-thunderbird-changing-the-ehlo-helo-value-in-the-received-header-for-outgoing-mail
Thank you,
HostMonster Support
Here is my current TB settings. Some are for Hostclear which I am currently trying to switch to.
Application Basics
Name: Thunderbird Version: 45.3.0 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:45.0) Gecko/20100101 Thunderbird/45.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20160825102941 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account4:
INCOMING: account4, , (pop3) pop.csi.com:110, plain, passwordCleartext
OUTGOING: , smtp.csi.com:25, alwaysSTARTTLS, passwordCleartext, true
account5:
INCOMING: account5, , (imap) h1.hostclear.com:993, SSL, passwordCleartext
OUTGOING: , h1.hostclear.com:465, SSL, passwordCleartext, true
account7:
INCOMING: account7, , (imap) h1.hostclear.com:993, SSL, passwordCleartext
OUTGOING: , h1.hostclear.com:465, SSL, passwordCleartext, true
account12:
INCOMING: account12, , (imap) h1.hostclear.com:993, SSL, passwordCleartext
OUTGOING: , mail.ntp-led-driver.com:587, alwaysSTARTTLS, passwordCleartext, true
account13:
INCOMING: account13, , (imap) host120.hostmonster.com:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , host120.hostmonster.com:26, alwaysSTARTTLS, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-55624f69-402e-4612-8959-856b12160320 (3/20/2016) http://crash-stats.mozilla.com/report/index/bp-f32cb41a-7736-4db9-807a-54d332150308 (3/8/2015)
Extensions
AttachExtraTools, 1.7.1, true, attachextratools@kaosmos.nnp
Remove Duplicate Messages, 0.1.14, true, {12345678-1234-1234-1234-123456789abc}
AttachmentExtractor, 1.3.5.1, false, {35834d20-efdb-4f78-ab77-9635fb4e56c4}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 262144
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.use_system_colors: true
dom.apps.reset-permissions: true
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 45.3.0
font.size.variable.x-western: 14
gfx.crash-guard.glcontext.appVersion: 45.3.0
gfx.crash-guard.glcontext.deviceID: 0x06e4
gfx.crash-guard.glcontext.driverVersion: 6.14.13.1407
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.glcontext: 2
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: c8d81253-a412-493c-824d-689df0fc24b
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1474484291
places.history.expiration.transient_current_max_pages: 87201
plugin.importedState: true
Graphics
Adapter Description: NVIDIA GeForce 8400 GS
Vendor ID: 0x10de
Device ID: 0x06e4
Adapter RAM: Unknown
Adapter Drivers: nv4_disp
Driver Version: 6.14.13.1407
Driver Date: 2-9-2013
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 8400 GS Direct3D9 vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.12
4.12
NSS
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS Util
3.21.1
3.21.1
NSS SSL
3.21.1 Basic ECC
3.21.1 Basic ECC
NSS S/MIME
3.21.1 Basic ECC
3.21.1 Basic ECC
Why is almost every email I get is marked spam and no pictures are included.ed
Every Label like "Ebay" is whited out. No pictures. very blocked out email only words. almost everything is marked spam even from people in my address folder or companies… (funda kabanzi)
Every Label like "Ebay" is whited out. No pictures. very blocked out email only words. almost everything is marked spam even from people in my address folder or companies like Ebay.
Thunderbird freezes since updating to Windows 10
My computer just has been updated to Windows 10. Unfortunately, Mozilla Thunderbird is no longer working, even after having re-installed it. A bug perhaps? It keeps on fr… (funda kabanzi)
My computer just has been updated to Windows 10. Unfortunately, Mozilla Thunderbird is no longer working, even after having re-installed it. A bug perhaps? It keeps on freezing after not even a minute. Can't even check emails which is quite annoying.
How do I stop folders disappearing
The following folders have disappeared, "Sent", "Drafts" and three folders that I have created for specific contacts. Also. if I delete an email, and then go to the delet… (funda kabanzi)
The following folders have disappeared, "Sent", "Drafts" and three folders that I have created for specific contacts. Also. if I delete an email, and then go to the deleted folder, the folder is empty, so ther is no way to recover an email that was deleted by accident.
This is a recurring problem that I have previously recovered from by running "KLS Mail Backup", , then uninstalling and reinstalling "Thunderbird". When I have done this in the past, all the missing folders have reappeared intact with all of the missing content. The re-installed system runs perfectly for several weeks (nine weeks since I reinstalled the current version) and then the folders disappear again. Does anyone have any idea's about a permanent fix. Dont really want the hassle of finding another "Unknown" email system but have about had it with the unpredictable behaviour of Thunderbird.
how to move all junk mail to junk folder from inbox
how do move all junk mail from inbox to junk folder automatically instead of having to right click, Move
Some folder indexes missing
Hi, I have a strange problem with Thunderbird. In my Inbox I have a sub-folder that is intact but below that were 5 sub-folders which have all 'disappeared'. The .sbd fol… (funda kabanzi)
Hi, I have a strange problem with Thunderbird.
In my Inbox I have a sub-folder that is intact but below that were 5 sub-folders which have all 'disappeared'. The .sbd folders and the .msf files are still in my Profile but the folders and emails don't show in Thunderbird. I've deleted global-messages-db.sqlite and re-launched Thunderbird but that doesn't work.
I'm using the latest Thunderbird and Windows 7.
As this is my work email I'm desperate to get access to those emails again!
I've run out of ideas. Any help much appreciated.
Andy
Thunderbird no longer pings if email was received
Windows 10 (64 bit) Thunderbird 60.0b7 (64 bit) Just had an automatic Thunderbird email update. There was an "Option" to insure that my sent email was received at the req… (funda kabanzi)
Windows 10 (64 bit) Thunderbird 60.0b7 (64 bit) Just had an automatic Thunderbird email update. There was an "Option" to insure that my sent email was received at the required location. You would send a "ping" informing you, - Email received - Email "not" received When it comes to very important email's, this tool was a great asset. Why was this very important (secure) "Option" removed? Thanks
Emails deleted from inbox are not in trash folder
My wife and I both use Thunderbird ver. 60.5.1 (32 bit) on our Windows 10 computers. We also both use Spectrum's POP mail server. Two days back my wife said that emails… (funda kabanzi)
My wife and I both use Thunderbird ver. 60.5.1 (32 bit) on our Windows 10 computers. We also both use Spectrum's POP mail server. Two days back my wife said that emails deleted from the Thunderbird inbox are not in the Trash folder; in fact, the trash folder is empty. I confirmed that deleted emails are not going to Trash.
I saw a recommendation to delete the Trash.msf folder in her profile with Tbird closed and then reopen it. This did not work. The Trash.msf folder was not recreated.
What to do next? Thanks
how to increase horizontal spacing between lines the sender from attachment date ect...
I would like to increase the line spacing (horizontal spacing) between the sender from subject date .... area. I find everything is a bit too close to each other and I g… (funda kabanzi)
I would like to increase the line spacing (horizontal spacing) between the sender from subject date .... area.
I find everything is a bit too close to each other and I get a text overload. I have tried reducing the font size but that is not what I am after. I basically want to double the current spacing.
See image attached...
Hope that makes sense.
Thank you.
Will
how do I add a new email account?
I installed Thunderbird today and have no email accounts set up yet. That is because by following the instructions in the help files, I was lead straight into a brick wa… (funda kabanzi)
I installed Thunderbird today and have no email accounts set up yet. That is because by following the instructions in the help files, I was lead straight into a brick wall.
I can't find a way to insert a screenshot of the help page. It says to:
First open the Account Settings (In BOLD Tools|Account Settings). Each email or Newsgroup account that has already been configured is listed on the left side of the Account Settings dialogue. These accounts correspond to the top-level folders displayed in the "All Folders" list.
As said, I have no accounts set up yet and my "All-Folders" list is blank.
This is followed by a sample dialogue box showing the captions properly filled in:
Your Name: jen Account
Email Address: jenacct@example.com
Password: ********
Checked Box Remember Password
Cancel Continue
Click the (BOLD) Account Settings (End Bold) button and select (BOLD) Add Mail Account.
What I actually see is a bit different. Tools|Account Settings opens another dialogue box with one button at the bottom that says Account Actions. Clicking on that button shows a drop down menu of Add Mail Account... Add Chat Account... Add Feed Account... Add Other Account... _______________________________ Set as Default Remove Account
Unfortunately, only the Add Chat, Feed, and Other, choices bring up another option while clicking on the Add Mail Account does absolutely nothing and that is the brick wall I mentioned. I even had a friend who has been using Thunderbird for several years could not find a way to add an Email Account. Your help will be appreciated.
Thunderbird Keeps Hanging
Every so often, usually when I hit "Junk", "Archive" or "Delete", or try to move pages Thunderbird hangs. Sometimes, this happens when typing an email or just 'clicking' … (funda kabanzi)
Every so often, usually when I hit "Junk", "Archive" or "Delete", or try to move pages Thunderbird hangs. Sometimes, this happens when typing an email or just 'clicking' into one inbox or another.
I'm forced to wait for anywhere between 10sec. - 2mins before the application is functional again. I've tried all of the suggestions regarding safe mode, disabling plugins, etc. and none of it helps. This happens on 3 different PC's, all with very different specs:
PC 1 (Work): 16GM DDR3 RAM 3.2Ghz AMD A8-5500 (Quad core) Windows 8 Pro 64-bit - w/ latest updates, service packs, etc.
PC 2 (Home): 32GB DDR3 RAM 3.1Ghz AMD FX-8120 (8 physical cores + 8MB cache) Win 7 Ultimate x64 - w/ latest updates, services pack, etc.
Laptop: 8GB DDR3 RAM 2.4 Ghz Intel i7 (not sure which specific offhand) Win 8 x64, fully patched.
As you can see, it's not likely to be an issue with low specs. One is high spec., another is very high spec. and the other is just a pretty good laptop.
I have 6 mail accounts mapped, but this happens, intermittently, with all mail accounts and is made all the more infuriating, because I have to use this client for 8-1/2 hours a day, every week day. The hangs happen anywhere between 3 and 30 times, daily..... you could see how that would start to get on someone's nerves. Also, it's very unlikely to be an issue with the mail server that I'm connected to, because my work PC has a direct, wired LAN connection to the server.
Any help any Mozilla dev. can provide would be beyond appreciated! If you need anything more from me, just ask.
Will
Allow loading of remote images by default. SOLVED in Thunderbird 31 [was: Is there ANYONE at Mozilla who listens to users' requests?]
bold textNumerous users at NUMEROUS Times have all requested Mozilla Fix Thunderbird so it works like A. It used to, B. what OTHER mail programs STILL do, and C. Is a fac… (funda kabanzi)
bold textNumerous users at NUMEROUS Times have all requested Mozilla Fix Thunderbird so it works like A. It used to, B. what OTHER mail programs STILL do, and C. Is a fact of life on our SmartPhones!!!
We get Live URL Links on our iPhones, AND automatically downloaded CONTENT on our iPhones, but NOT in Thunderbird..... Not even as an option! Mozilla decided they're going to "protect" you. and by golly they will, whether you like it or not. Mozilla will not even acknowledge the issue. It must be nice to produce a product an then let not support it, just sit back let everyone out there help each other.
Another application is attempting to send mail using your user profile. Are you sure you want to send mail?
I email quotes from Peachtree Accounting using Thunderbird as the email client. All was working fine until this morning. When sending a quote with an email address in t… (funda kabanzi)
I email quotes from Peachtree Accounting using Thunderbird as the email client.
All was working fine until this morning. When sending a quote with an email address in the contact record in Peachtree, Thunderbird would open the default email profile with the customized signature content from the profile and the email would be addressed properly. I could customize the body of the email and send it.
If there was no email in the contact record in Peachtree, the same thing would happen except I would have to type the email address, customize the email and press send.
Now when I email from Peachtree, I get a popup that says "Another application is attempting to send mail using your user profile. Are you sure you want to send mail?" When I press OK the popup closes but Thunderbird does not open a write window for editing, nor is the email sent.
Any idea what changed?
abook.mab visible and it should not be
I am seeing folders which should not be seen. Attached is a screen shot. Where should those folders and files reside?
My Thunderbird Software Frequently locks up for 5-10 minutes. (win10, Spectrum ISP, Gmail account) SOLVED Caused by "Allow Windows Search to search messages"
My Thunderbird Software Frequently locks up for no reason. I have Windows 10. How do I fix this? I have to wait 5 to 10 minutes for it to unlock and work normally. Re… (funda kabanzi)
My Thunderbird Software Frequently locks up for no reason. I have Windows 10. How do I fix this? I have to wait 5 to 10 minutes for it to unlock and work normally. Rebooting helps. But this is very frustrating. I'm runneing Thunderbird version 45.
I cannot sent out emails in Thunderbird
I have more than 6 decades experience using computers. I have carefully followed all your instructions on how to fix this problem, to no avail. Both desktops and both lap… (funda kabanzi)
I have more than 6 decades experience using computers. I have carefully followed all your instructions on how to fix this problem, to no avail. Both desktops and both laptops give the same result. One time (only) it said there is a problem with the certificate. I have been using Thunderbird a very long time. Thank you all so very much.
Two different versions of Thunderbird behaving differently
I have Thunderbird Version 45.8.0 where after composing a message when I click Send, the message disappears nicely from the screen and the message is off. However on the … (funda kabanzi)
I have Thunderbird Version 45.8.0 where after composing a message when I click Send, the message disappears nicely from the screen and the message is off.
However on the latest version 52.1.1 (32-bit) when I do the same action, Click to Send.. the message stays on the screen for a while and I have to wait for it to disappear before I can do something else.
Is this a case of different versions or is there a tweak in the new version that I can set up in order for the Send function to behave the same way as the older version?
It is getting quite annoying sitting and looking at the screen for the message to disappear after clicking Send.
Thank you for your help.
Messages not moved to trash when deleted for gmail account
Update: I have narrowed down the problem. My preference for where to move deleted messages is not being honored. Deleted messages always go to the [Gmail]/Trash folder re… (funda kabanzi)
Update: I have narrowed down the problem. My preference for where to move deleted messages is not being honored. Deleted messages always go to the [Gmail]/Trash folder regardless of my setting.
However, if I am not subscribed to [Gmail]/Trash, then the message disappears from the original folder, but remains in "[Gmail]/All Mail" whether or not I am subscribed to it. If I delete a message from "[Gmail]/All Mail", the message disappears in Thunderbird's message list until I restart it. The message remains visible in Gmail's web client.
So the question now is: Is there any way to use a folder besides [Gmail]/Trash as my trash folder? Google deletes messages in [Gmail]/Trash after 30 days and I don't want this done. It would also be useful to know if someone else can confirm this behavior for their own Gmail accounts.
Original question follows.
About a month and a half ago deleted messages from my inbox stopped getting moved to the Trash folder. I just noticed it recently as I don't regularly check my trash. This problem only occurs when clicking the "Delete" button or pressing the delete key on the message. I am able to right click on the message and move the message to the Trash folder.
I recently upgraded from Debian Linux stable branch to testing. The change in behavior probably coincided with that upgrade. I am currently running version 38.8.0. [Update - I verified that the last deleted message successfully moved to the Trash folder was just before the upgrade. I did not perform a full upgrade to Debian testing branch and the mail client was not part of the upgrade. I have just now upgraded the mail client to the latest on the testing branch (version 45.1.0) and the problem persists.]
I deleted my configuration directory and recreated my account to see if the problem was caused by some corruption of my settings, but the problem remains.
The problem occurs when accessing my gmail account over IMAP. I have a non-gmail account that appears to work correctly.
I verified that the account is still configured to move messages to the trash on deletion (Account Settings->[account name]->Server Settings->When I delete a message: Move it to this folder: Trash)
I searched for one of the deleted messages in all my mail files (using "grep -r" in my root configuration directory) and it only appears in the INBOX file (presumably because I haven't compressed this folder since deleting the message). So the problem is not simply that it's going to the wrong place and I can't find it.