Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

SSL peer error started today

I installed Thunderbird 2 months ago and it has been working fine until today. Upon sending an email I get this error box: (see image) If I try sending it again it usuall… (funda kabanzi)

I installed Thunderbird 2 months ago and it has been working fine until today. Upon sending an email I get this error box: (see image) If I try sending it again it usually just sends normally. Sometimes it takes 4 or 5 tries to go. I have no idea why this is happening. I have not changed anything. Any ideas?

Asked by williad 5 ezinsukwini ezidlule

Answered by williad 9 amahora adlule

  • Kusonjululiwe

Can Not Successfull Add AOL Email Account Using "Account Actions"

I am using Aol mail for my verizon email account. On Wednesday 1/19/22 I no longer could access my emails with Thunderbird. I removed my account and then added it back bu… (funda kabanzi)

I am using Aol mail for my verizon email account. On Wednesday 1/19/22 I no longer could access my emails with Thunderbird. I removed my account and then added it back but I now get "unable to login at the server" message. I know my password is correct because I am able to login to Aol using the web interface. Thunderbird is able to find other settings such as

For Incoming server: Protocol: POP3 Hostname: Left blank for confidentiality) Port: 995 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name

For Outgoing server Hostname: SMTP.verizon.net Port: 465 Connection security: SSL/TSL Authentication method: Normal Password Username: My first and last name

Was there a change in the latest release of Thunderbird 95.1.0 on 1/13/21 that could be causing this problem? Any other thoughts on what could be causing the issue?

Asked by robert_aparicio 1 usuku oludlule

Answered by sfhowes 1 usuku oludlule

  • Kusonjululiwe

Thunderbird crashes @ nvwgf2umx.dll on startup on old Win 7 Ultimate machine

Guys hello! I was using thunderbird for my mails on windows 7 on an old machine..Recently it started crashing on startup..I checked for solution on google then i found ou… (funda kabanzi)

Guys hello! I was using thunderbird for my mails on windows 7 on an old machine..Recently it started crashing on startup..I checked for solution on google then i found out i could start with safe mode only...(i wasnt using any addons so disabling them had zero effect)

Because i didnt want to continue with safe mode only, So i zipped my profile folder and created a backup.. Then i downloaded Thunderbird Setup 91.5.0.exe and tried fresh install with deleting the old profile directory...

Now thunderbird doesnt start even with 0 profile..It doesnt start with safe mode too ! I cannot even go to profile manager (thunderbird.exe -p )

I dont know what to do!

I have found crash id but i cannot understand what the problem is! Can anyone help ?

(also posted in https://www.reddit.com/r/Thunderbird/comments/s7v29j/thunderbird_crashes_on_startup_on_old_win_7/ )

crash.main.3 1642611496 95d99cbd-8c84-46e3-8f15-a0682233c3f1 {"AdapterDeviceID":"0x1245","AdapterDriverVersion":"8.17.12.8026","AdapterSubsysID":"319819da","AdapterVendorID":"0x10de","Add-ons":"default-theme%40mozilla.org:1.2","AppInitDLLs":"acaptuser64.dll","AvailablePageFile":"3593490432","AvailablePhysicalMemory":"2764484608","AvailableVirtualMemory":"8793042358272","BlockedDllList":"","BreakpadReserveAddress":"81657856","BreakpadReserveSize":"83886080","BuildID":"20211117150618","CPUMicrocodeVersion":"0x14","ContentSandboxCapable":"1","ContentSandboxLevel":"1","ContentSandboxWin32kState":"Win32k Lockdown disabled -- Operating system not supported","CrashTime":"1642611496","DOMIPCEnabled":"1","FramePoisonBase":"9223372036600889344","FramePoisonSize":"65536","GraphicsCompileShader":"ps_text_run_ALPHA_PASS_TEXTURE_2D","InstallTime":"1642610573","LauncherProcessState":"0","MinidumpSha256Hash":"893c907c8bcc3e73b97ca102b30775dcba7e4094fe2e4dd3d4816dc4e391d04b","Notes":"\nFP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ D2D1.1? D2D1.1- OMTP? OMTP- EGL? EGL- GL Context? GL Context+ ","ProductID":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","ProductName":"Thunderbird","ReleaseChannel":"release","SafeMode":"0","SecondsSinceLastCrash":"916","ServerURL":"https://crash-reports.thunderbird.net/submit?id={3550f703-e582-4d05-9a08-453d09bdfdc6}&version=91.3.2&buildid=20211117150618","StackTraces":{"crash_info":{"address":"0x38","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"modules":[{"base_addr":"0x7fee9fd0000","code_id":"4CE7C5A2c6000","debug_file":"d3d11.pdb","debug_id":"B861747BFA1743B5A41012E0740381761","end_addr":"0x7feea096000","filename":"d3d11.dll","version":"6.1.7601.17514"},{"base_addr":"0x7fef1e70000","code_id":"61952BCDa3000","debug_file":"mozglue.pdb","debug_id":"6ACC7ED414B1A6CF4C4C44205044422E1","end_addr":"0x7fef1f13000","filename":"mozglue.dll","version":"91.3.0.7991"},{"base_addr":"0x7fef6be0000","code_id":"4E3909F7806000","debug_file":"nvwgf2umx.pdb","debug_id":"E153665D0CC04912BAB2E1CA54C7DE571","end_addr":"0x7fef73e6000","filename":"nvwgf2umx.dll","version":"8.17.12.8026"}],"status":"OK","threads":[{"frames":[{"ip":"0x7fef70518d3","module_index":2,"trust":"context"},{"ip":"0x7fef7052aa6","module_index":2,"trust":"cfi"},{"ip":"0x7fef6f8b4e0","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e8910f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e5efef","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e5e3f0","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e282ad","module_index":2,"trust":"cfi"},{"ip":"0x7fef6de5121","module_index":2,"trust":"cfi"},{"ip":"0x7fef6de6c4f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c8da8f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c52a7e","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c8e08a","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c52820","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c43277","module_index":2,"trust":"cfi"},{"ip":"0x7feea01f61d","module_index":0,"trust":"cfi"},{"ip":"0x7feea00124b","module_index":0,"trust":"cfi"},{"ip":"0x7fee9ff9396","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fe60e5","module_index":0,"trust":"cfi"},{"ip":"0x7feea0109c3","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fe632d","module_index":0,"trust":"cfi"},{"ip":"0x7feea0193f3","module_index":0,"trust":"cfi"},{"ip":"0x7feea018f9a","module_index":0,"trust":"cfi"},{"ip":"0x7feea0188c9","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fdb78f","module_index":0,"trust":"scan"},{"ip":"0x7fef1e7a59c","module_index":1,"trust":"scan"}]}],"unloaded_modules":[{"base_addr":"0x180000000","code_id":"4850C38Cb3000","end_addr":"0x1800b3000","filename":"acaptuser64.dll"},{"base_addr":"0x7fef1c00000","code_id":"4CE7C7715000","end_addr":"0x7fef1c05000","filename":"KBDTUQ.DLL"},{"base_addr":"0x7fef6be0000","code_id":"4E3909F7806000","end_addr":"0x7fef73e6000","filename":"nvwgf2umx.dll"}]},"StartupCrash":"0","StartupTime":"1642611464","SystemMemoryUsePercentage":"35","TelemetryEnvironment":"{\"build\":{\"applicationId\":\"{3550f703-e582-4d05-9a08-453d09bdfdc6}\",\"applicationName\":\"Thunderbird\",\"architecture\":\"x86-64\",\"buildId\":\"20211117150618\",\"version\":\"91.3.2\",\"vendor\":null,\"displayVersion\":\"91.3.2\",\"platformVersion\":\"91.3.0\",\"xpcomAbi\":\"x86_64-msvc\",\"updaterAvailable\":true},\"partner\":{\"distributionId\":null,\"distributionVersion\":null,\"partnerId\":null,\"distributor\":null,\"distributorChannel\":null,\"partnerNames\":[]},\"system\":{\"memoryMB\":4077,\"virtualMaxMB\":8388608,\"cpu\":{\"extensions\":[\"hasMMX\",\"hasSSE\",\"hasSSE2\",\"hasSSE3\",\"hasSSSE3\",\"hasSSE4_1\",\"hasSSE4_2\",\"hasAVX\",\"hasAES\"]},\"os\":{\"name\":\"Windows_NT\",\"version\":\"6.1\",\"locale\":\"tr-TR\",\"servicePackMajor\":1,\"servicePackMinor\":0,\"windowsBuildNumber\":7601},\"hdd\":{\"profile\":{\"model\":null,\"revision\":null,\"type\":null},\"binary\":{\"model\":null,\"revision\":null,\"type\":null},\"system\":{\"model\":null,\"revision\":null,\"type\":null}},\"gfx\":{\"D2DEnabled\":false,\"DWriteEnabled\":true,\"ContentBackend\":\"Skia\",\"Headless\":false,\"EmbeddedInFirefoxReality\":false,\"adapters\":[{\"description\":\"NVIDIA GeForce GTS 450\",\"vendorID\":\"0x10de\",\"deviceID\":\"0x1245\",\"subsysID\":\"319819da\",\"RAM\":1024,\"driver\":\"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um\",\"driverVendor\":null,\"driverVersion\":\"8.17.12.8026\",\"driverDate\":\"8-3-2011\",\"GPUActive\":true}],\"monitors\":[{\"screenWidth\":1024,\"screenHeight\":768,\"refreshRate\":75,\"pseudoDisplay\":false}],\"features\":{\"compositor\":\"none\",\"hwCompositing\":{\"status\":\"available\"},\"gpuProcess\":{\"status\":\"unavailable:FEATURE_FAILURE_PLATFORM_UPDATE\"},\"wrQualified\":{\"status\":\"available\"},\"webrender\":{\"status\":\"available\"},\"wrCompositor\":{\"status\":\"unavailable:FEATURE_FAILURE_DCOMP_NOT_WIN10\"},\"wrSoftware\":{\"status\":\"available\"},\"openglCompositing\":{\"status\":\"unused\"},\"omtp\":{\"status\":\"disabled:FEATURE_FAILURE_DISABLED\"},\"d3d11\":{\"status\":\"available\",\"version\":45056,\"warp\":false,\"textureSharing\":true,\"blocklisted\":false},\"d2d\":{\"status\":\"unavailable:FEATURE_FAILURE_D2D_FACTORY\",\"version\":\"1.1\"}}},\"appleModelId\":null},\"settings\":{\"blocklistEnabled\":true,\"e10sEnabled\":true,\"e10sMultiProcesses\":8,\"fissionEnabled\":false,\"telemetryEnabled\":false,\"locale\":\"en-US\",\"intl\":{},\"update\":{\"channel\":\"release\",\"enabled\":true},\"userPrefs\":{\"widget.content.allow-gtk-dark-theme\":false,\"widget.content.gtk-high-contrast.enabled\":true},\"sandbox\":{\"effectiveContentProcessLevel\":1,\"contentWin32kLockdownState\":3},\"launcherProcessState\":0,\"addonCompatibilityCheckEnabled\":true,\"isDefaultBrowser\":null},\"profile\":{}}","TelemetrySessionId":"6b0ed529-5564-4d95-9e70-d47b9d06f1e0","ThreadIdNameMapping":"3604:\"IPC I/O Parent\",3272:\"Link Monitor #1\",3220:\"Socket Thread\",1448:\"Permission\",3144:\"Timer\",1296:\"BackgroundThreadPool #1\",2480:\"JS Watchdog\",3468:\"TaskController Thread #0\",1400:\"TaskController Thread #1\",1548:\"TaskController Thread #2\",3408:\"TaskController Thread #3\",1988:\"Cache2 I/O\",2040:\"Cookie\",1912:\"Worker Launcher\",316:\"WindowsVsyncThread\",1596:\"Renderer\",2824:\"WinCompositor\",2756:\"WRWorkerLP#0\",1000:\"WRWorkerLP#2\",216:\"WRWorkerLP#1\",3324:\"WRWorker#2\",3672:\"WRWorker#0\",1716:\"WRWorkerLP#3\",772:\"WRWorker#3\",3320:\"WRWorker#1\",1064:\"Compositor\",3088:\"ImageIO\",3168:\"IPDL Background\",3476:\"QuotaManager IO\",1512:\"HTML5 Parser\",2872:\"IndexedDB #1\",1152:\"StyleThread#0\",1976:\"StyleThread#1\",1092:\"StyleThread#2\",312:\"ImageBridgeChld\",2320:\"WRSceneBuilder#1\",2408:\"WRSceneBuilderLP#1\",2468:\"WRRenderBackend#1\",1068:\"DOM Worker\",1308:\"StreamTrans #25\",2712:\"Untrusted Modules\",2904:\"ProxyResolution\",1872:\"mozStorage #1\",2808:\"TRR Background\",816:\"DNS Resolver #1\",3096:\"BgIOThreadPool #1\",3400:\"DNS Resolver #2\",3312:\"DOM Worker\",2308:\"SSL Cert #1\",1632:\"SSL Cert #2\",2312:\"PlayEventSound\",192:\"StreamTrans #29\",1304:\"StreamTrans #32\",2820:\"StreamTrans #33\",1628:\"IPC Launch\",3156:\"ProcessHangMon\",2588:\"GMPThread\",4156:\"WRSceneBuilder#2\",4160:\"WRSceneBuilderLP#2\",4164:\"WRRenderBackend#2\",4360:\"SwComposite\",4364:\"WRSceneBuilder#3\",4368:\"WRSceneBuilderLP#3\",4372:\"WRRenderBackend#3\",4376:\"SwComposite\",4380:\"WRSceneBuilder#4\",4384:\"WRSceneBuilderLP#4\",4388:\"WRRenderBackend#4\",4392:\"SwComposite\",4396:\"WRSceneBuilder#5\",4400:\"WRSceneBuilderLP#5\",4404:\"WRRenderBackend#5\",4408:\"SwComposite\",4412:\"WRSceneBuilder#6\",4416:\"WRSceneBuilderLP#6\",4420:\"WRRenderBackend#6\",4452:\"StreamTrans #35\",","TotalPageFile":"5321986048","TotalPhysicalMemory":"4275302400","TotalVirtualMemory":"8796092891136","URL":"about:blank","UptimeTS":"110.9308638","User32BeforeBlocklist":"1","Version":"91.3.2","Winsock_LSP":"MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n RSVP TCPv6 Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP TCP Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDPv6 Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDP Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a","useragent_locale":"en-US"}

Asked by canraps 4 ezinsukwini ezidlule

Answered by Wayne Mery 2 ezinsukwini ezidlule

  • Kusonjululiwe

can't send after 91.5 update

After the update , Can't send any emails. When I hit send, send, spelling & save gray out, and nothing. Three accounts act the same, checked settings, retyped smtp a… (funda kabanzi)

After the update , Can't send any emails. When I hit send, send, spelling & save gray out, and nothing. Three accounts act the same, checked settings, retyped smtp address & passwords. Linux Mint 20

Asked by chunkygcat 2 ezinsukwini ezidlule

Answered by chunkygcat 2 ezinsukwini ezidlule

  • Kusonjululiwe

Not receiving emails

Installed Thunderbird over the weekend...made a modest donation...installed the email client, configured and it was running fine (I did have one issue, but I'll deal with… (funda kabanzi)

Installed Thunderbird over the weekend...made a modest donation...installed the email client, configured and it was running fine (I did have one issue, but I'll deal with that later), but yesterday I noticed it hadn't downloaded email since Jan 18, it's now Jan 20. No problem getting the email on my Android phone.

I found a similar support request on this site, but the instructions to try to fix the problem didn't match my version of T-bird. I.e., it said to go to Options, etc., and to remove the password. But I don't have Options, the closest thing I have is Account Settings and I don't see where I can remove the password.

The rotating cursor never stops and the dot next to Inbox in the upper left keeps shifting back and forth.


Thank you in advance for any help.

Asked by james199 4 ezinsukwini ezidlule

Answered by james199 3 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird no longer connects with verizon.net email

I have been using Thunderbird for many years to read and send my verizon.net email. 2 days ago I started getting the error message "Sending of password for user ____@ver… (funda kabanzi)

I have been using Thunderbird for many years to read and send my verizon.net email. 2 days ago I started getting the error message "Sending of password for user ____@verizon.net did not succeed. Mail server pop.verizon.net responded [SYS/TEMP] server error - Please try again later." I am running Thunderbird 91.5.0 on Windows 10. In the various help files, I see reference to OAuth2 authentication. Thunderbird won't let me select this for pop.verizon.net. I tried automatically selecting authentication but Thunderbird sets authentication to "Normal". The AOL documentation shows that I can use IMAP instead of POP, but Thunderbird won't let me set anything but POP. How can I get reconnected to verizon.net email? Thanks Penn Hess

Asked by P_Hess 4 ezinsukwini ezidlule

Answered by sfhowes 3 ezinsukwini ezidlule

  • Kusonjululiwe

Ignore all when checking spelling

Hi, I have a problem with the "Ignore all" tag when checking the spelling of a sent message, this button does not work. At the moment the button does exactly the same "Ig… (funda kabanzi)

Hi, I have a problem with the "Ignore all" tag when checking the spelling of a sent message, this button does not work. At the moment the button does exactly the same "Ignore" button, and should ignore any other language errors. I have attached screenshots but they do not show the exact problem with the operation.

Asked by p.luczak 5 ezinsukwini ezidlule

Answered by david 5 ezinsukwini ezidlule

  • Kusonjululiwe

copy to sent folder problem resurrected

Hi, TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan) The latest update to seems to have resurrected a problem with saving copies of sent emails. S… (funda kabanzi)

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

Asked by rustyconc 6 ezinsukwini ezidlule

Answered by rustyconc 6 ezinsukwini ezidlule

  • Kusonjululiwe

thunderbitd delayed message loading using keyboard

Hi, when browsing through messages in a TB folder it shoes the message content immediately when selected by mouse, but when I use up or down key there is a long delay bef… (funda kabanzi)

Hi, when browsing through messages in a TB folder it shoes the message content immediately when selected by mouse, but when I use up or down key there is a long delay before the message is loaded. It makes it unusable when searching for something and very annoying in general. It looks like a bug because the cpu use is 0, so it certainly just waits for no reason, but in case it is a "feature" I want to know how to remove that delay.

Asked by Petr 1 isonto elidlule

Answered by Wayne Mery 5 ezinsukwini ezidlule

  • Kusonjululiwe

Sending of the message failed.

Hi, I get the following error message when I want to send an email. Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. Th… (funda kabanzi)

Hi,

I get the following error message when I want to send an email.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: +OK POP3 ready.

Thank you for your help


This is my troubleshooting information:


 Application Basics
   Name: Thunderbird
   Version: 91.5.0
   Build ID: 20220106182030
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:91.0) Gecko/20100101 Thunderbird/91.5.0
   OS: Darwin 21.2.0 Darwin Kernel Version 21.2.0: Sun Nov 28 20:28:54 PST 2021; root:xnu-8019.61.5~1/RELEASE_X86_64
   Rosetta Translated: false
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Disabled by default
   Remote Processes: 2
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.websupport.sk:993, SSL, passwordCleartext
     OUTGOING: , smtp.websupport.sk:110, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
 Calendar Settings
   Home
     Name
     Value
     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
   Web Content: 2 / 8
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       Amazon.co.uk
       extension
       1.1
       true
       amazon@search.mozilla.org
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       Chambers (UK)
       extension
       1.0
       true
       chambers-en-GB@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus:
     Antispyware:
     Firewall:
 Graphics
     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: CGL

IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Intel Inc. -- Intel(R) Iris(TM) Plus Graphics 650
     WebGL 1 Driver Version: 4.1 INTEL-18.3.5
     WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
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     WebGL 2 Driver WSI Info: CGL

IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Intel Inc. -- Intel(R) Iris(TM) Plus Graphics 650
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     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Uses Tiling: true
     Uses Tiling (Content): true
     Target Frame Rate: 60
     GPU #1
     Active: Yes
     Vendor ID: 0x8086
     Device ID: 0x5927
     RAM: 0
   GPU #2
     Diagnostics
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: skia
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     Display0: 1680x1050 scale:2.000000
     DisplayCount: 1
     TileHeight: 1024
     TileWidth: 1024
     Decision Log
     HW_COMPOSITING: available by default
     OPENGL_COMPOSITING: available by default
     WEBRENDER: available by default
     WEBRENDER_QUALIFIED: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
     WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires Windows 10 or laterunavailable by runtime: Requires ANGLE
     WEBRENDER_SOFTWARE: available by default
     OMTP: disabled by default: Disabled by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: audiounit-rust
     Max Channels: 2
     Preferred Sample Rate: 44100
     Output Devices
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       Vendor
       State
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       Apple Inc.
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       default: F32LE, support: S16LE S16BE F32LE F32BE
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       default: 44100, support: 44100 - 96000
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     Media Capabilities
     Enumerate database
 Environment Variables
   DISPLAY: /private/tmp/com.apple.launchd.VofDGxCIOB/org.macosforge.xquartz:0
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/kati/Library/Thunderbird/Profiles/hpwuas10.default-release-1/crashes/events
   MOZ_CRASHREPORTER_RESTART_ARG_0: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
   MOZ_CRASHREPORTER_RESTART_ARG_1:
   MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/kati/Library/Thunderbird/Crash Reports
   MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/kati/Library/Thunderbird/Pending Pings
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   XRE_START_OFFLINE:
   XRE_BINARY_PATH:
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 Important Modified Preferences
   browser.search.region: SK
   extensions.lastAppVersion: 91.5.0
   idle.lastDailyNotification: 1642513868
   media.gmp.storage.version.observed: 1
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1642174431
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   security.sandbox.content.tempDirSuffix: 9b4154e9-ce40-ee49-b6e1-5d78625bd05c
   storage.vacuum.last.index: 0
   storage.vacuum.last.places.sqlite: 1642513868
 Important Locked Preferences
 fission.autostart.session: false
 Places Database
 Accessibility
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   Prevent Accessibility: 0
 Library Versions
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     Version in use
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     4.32
     NSS
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     3.68.2
     NSSSMIME
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     3.68.2
     NSSSSL
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     3.68.2
     NSSUTIL
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     3.68.2
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported
 Startup Cache
   Disk Cache Path: /Users/kati/Library/Caches/Thunderbird/Profiles/hpwuas10.default-release-1/startupCache/startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalisation & Localisation
     Application Settings
     Requested Locales: ["en-GB"]
     Available Locales: ["en-GB","en-US"]
     App Locales: ["en-GB","en-US"]
     Regional Preferences: ["en-SK","sk-SK","en-GB"]
     Default Locale: "en-GB"
     Operating System
     System Locales: ["en-SK","sk-SK","en-GB"]
     Regional Preferences: ["en-SK","sk-SK","en-GB"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections: false
   URL:
 Printing
 Modified print settings

Asked by KatarOn 6 ezinsukwini ezidlule

Answered by sfhowes 6 ezinsukwini ezidlule

  • Kusonjululiwe

91.3 suddenly will not print - print button, ctrl+p, right click menu - nothing does anything except produce errors

Greetings, I've been using 93.1 (32-bit so Quickbooks can use it) for a while now. Until today everything worked fine. Now, nothing will print. Clicking on any method t… (funda kabanzi)

Greetings, I've been using 93.1 (32-bit so Quickbooks can use it) for a while now. Until today everything worked fine.

Now, nothing will print. Clicking on any method to Print does nothing except produce the errors below. Nothing else has changed on the computer - still have a default printer, haven't added any add-ons to TB. I did however allow Win 10 to do updates yesterday?

I've reinstalled TB, tried it in "Safe" mode with all add-ons disabled. The config file has a ton of lines similar to this print.printer_Brother_MFC-L5900DW_series.print_bgcolor which is the Windows default printer. Has a ton of lines for the other printers installed also.

Printing still works in all other programs including FF. Actually, the error below shows up in Error Console immediately after TB launch - and every time I try to print something.

Exception { name: "NS_ERROR_NOT_AVAILABLE", message: "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIDocShell.domWindow]", result: 2147746065, filename: "resource://devtools/server/actors/targets/browsing-context.js", lineNumber: 413, columnNumber: 0, data: null, stack: "get window@resource://devtools/server/actors/targets/browsing-context.js:413:5\n_windowReady@resource://devtools/server/actors/targets/browsing-context.js:1391:24\nDebuggerProgressListener.prototype.onWindowCreated<@resource://devtools/server/actors/targets/browsing-context.js:1761:23\nexports.makeInfallible/<@resource://devtools/shared/ThreadSafeDevToolsUtils.js:103:22\nDebuggerProgressListener.prototype.onStateChange<@resource://devtools/server/actors/targets/browsing-context.js:1857:20\nexports.makeInfallible/<@resource://devtools/shared/ThreadSafeDevToolsUtils.js:103:22\n", location: XPCWrappedNative_NoHelper }

Asked by tjwalker 1 isonto elidlule

Answered by tjwalker 6 ezinsukwini ezidlule

  • Kusonjululiwe

The update to version 91.5.0 just knocked out many of my messages. How do I get them back? How do I revert to an earlier version?

Please help me get my messages back. The upgrade to 91.5.0 knocked them out. I have had this problem with an earlier upgrade. Some, but not all messages, become illegib… (funda kabanzi)

Please help me get my messages back. The upgrade to 91.5.0 knocked them out. I have had this problem with an earlier upgrade. Some, but not all messages, become illegible (not in text form). I would like to go back to an earlier version that does not have this problem.

Asked by Jane Burbank 1 isonto elidlule

Answered by Toad-Hall 1 isonto elidlule

  • Kusonjululiwe

THUNDERBIRD WILL NOT OPEN I KEEP GETTING AN ERROR MESSAGE.

WHEN OPENING THUNDERBIRD I GET AN ERROR MESSAGE. THAT READS ERROR: PLATFORM VERSION '91.4.0' IS NOT COMPATIBLE WITH minVersion >= 91.4.1 maxVersion <= 91.4.1 Any … (funda kabanzi)

WHEN OPENING THUNDERBIRD I GET AN ERROR MESSAGE. THAT READS ERROR: PLATFORM VERSION '91.4.0' IS NOT COMPATIBLE WITH minVersion >= 91.4.1 maxVersion <= 91.4.1

Any suggestions?

Asked by wwallace2 1 isonto elidlule

Answered by christ1 1 isonto elidlule

  • Kusonjululiwe

Sent emails with wrong content and recipient - BIG PROBLEM!

Hello and happy new year Mozilla & Thunderbird Community. I am using Thunderbird since many many year, but right now and since +1 year I have big problems with the e-… (funda kabanzi)

Hello and happy new year Mozilla & Thunderbird Community.

I am using Thunderbird since many many year, but right now and since +1 year I have big problems with the e-mails I have sent. Very often I try to take a look in an old e-mail I have sent to a client, business partner etc and then inside the correct e-mail (the subject looks correct or also the recipient address) there is a the text from another and totally different email. Sometimes also the date, time, recipient address etc. is wrong.

So I see the wrong original email and also the copy of that in a diffrent e-mail. And the mail i am looking at is missing - simply overwritten as if by another e-mail and the content.

And I dont know why...

The problem is active since nearly +1 year and I can't find any solution. The only one would be right now to "leave" Thunderbird behind me - but I love it.

Can you please help me here?

I am using it right now on my new MacBook 14 Pro Max and with the actual macOS Monterey 12.1 version. But the problem was also there on my older 13 inch MBP before...

I am happy to hear back from you guys. Maybe someone can help me!?

All the best, stay safe & healty and enjoy 2022, Daniel

Asked by speedydk 2 emasontweni adlule

Answered by Toad-Hall 2 emasontweni adlule

  • Kusonjululiwe

Problem with incoming emails being automatically set to read since 91.4.1 upgrade

Since Thunderbird upgraded to V91.4.1, I've started having a problem where some (but not all) incoming emails are automatically being set to read as soon as they're recei… (funda kabanzi)

Since Thunderbird upgraded to V91.4.1, I've started having a problem where some (but not all) incoming emails are automatically being set to read as soon as they're received. There's no pattern to the problem and it doesn't seem to matter whether the emails are filtered into another folder or remain in the main Inbox. It's a major irritation as it means that I'm unaware that the emails have arrived until I look in whatever folder they've been filtered into. I'm not aware of any setting that might cause this to happen but, even if there is one, I don't know why it would apply to some emails and not others.

As I've said it doesn't happen with all incoming emails, but the problem seems to be worsening so I'd be grateful for any assistance please.

Asked by chrisw4 2 emasontweni adlule

Answered by sfhowes 2 emasontweni adlule

  • Kusonjululiwe

Thunderbird problem change outgoing server automatically !

Hello, I'm facing problem with Thunderbird recently which is when creating additional new Email account for same domain name and setting the POP & SMTP servers, usern… (funda kabanzi)

Hello, I'm facing problem with Thunderbird recently which is when creating additional new Email account for same domain name and setting the POP & SMTP servers, username and password after clicking finish, Thunderbird automatically change the user name on SMTP server of the other Email account on same domain which I added to Thunderbird earlier !!

and when I try to restore the user name of the other Email account on same domain which I added to Thunderbird earlier, the user name of the newly added Email account automatically change on SMTP server to the other user name!!

for example:

I added my first Email account to my Thunderbird as follows:

Account-1:


Email= username-1@domain.com Password= password-1 ( the password of username-1) Incoming mail server (POP) = mail.domain.com Login Credentials of POP= username-1 & password-1 Outgoing mail server (SMTP)= mail.domain.com Login Credentials of SMTP= username-1 & password-1

Now when I try to add new Email account for the same domain like this:

Account-2:


Email= username-2@domain.com Password= password-2 ( the password of username-2) Incoming mail server (POP) = mail.domain.com Login Credentials of POP= username-2 & password-2 Outgoing mail server (SMTP)= mail.domain.com Login Credentials of SMTP= username-2 & password-2

and after I click finish, the user name on the SMTP server only of the account-2 change automatically to the username-1 as following:

Account-2:


Email= username-2@domain.com Password= password-2 ( the password of username-2) Incoming mail server (POP) = mail.domain.com Login Credentials of POP= username-2 & password-2 Outgoing mail server (SMTP)= mail.domain.com Login Credentials of SMTP= username-1 & password-1

and when I try to go to SMTP on account-2 and click "Edit" and change the login credentials for account-2 and make it : Login Credentials of SMTP= username-2 & password-2

Thunderbird automatically change the login credentials of the SMTP server of account-1 to become Login Credentials of SMTP= username-2 & password-2  !!

and again if I try to restore the login credentials of the SMTP server of account-1 to username-1 & password-1, Thunderbird automatically change the login credentials of the SMTP server of account-2 to become Login Credentials of SMTP= username-1 & password-1  !!

This is so weird, I've never faced this problem before with Thunderbird ,

anybody can help me please ?

I'm not able to set multiple accounts for same domain on my Thunderbird.

Please help. Thank you

Asked by Starline22 1 isonto elidlule

Answered by sfhowes 1 isonto elidlule

  • Kusonjululiwe

Attachments not showing

I am using Thunderbird with the two following extensions: (i) Thunderbird Conversations and (ii) LookOut (fix version). Sometimes, when I receive an email containing some… (funda kabanzi)

I am using Thunderbird with the two following extensions: (i) Thunderbird Conversations and (ii) LookOut (fix version).

Sometimes, when I receive an email containing some attachments, they are not displayed unless I open the email by selecting the option "view using the classic reader". This is quite annoying as the only way to realize that the email is supposed to include an attachment is that the sender mentions it in the message. However, that doesn't always happen (in most of the case I actually see the attachments) and I cannot figure out what makes Thunderbird show (or not) the attachments and the end of the message.

Does anyone have the same issue and know a way to systematically see attachments included in emails? Thank you.

Thunderbird 91.4.1 (64-bit) on MacOs Catalina 10.15.6

Asked by emanuele.dalsasso 2 emasontweni adlule

Answered by sfhowes 2 emasontweni adlule

  • Kusonjululiwe

Thunderbird will not launch.

HI! Thunderbird will not launch. There is a line under it, so it's open, but it will not come in the forefront. I can right click and write e-mails or see my address b… (funda kabanzi)

HI! Thunderbird will not launch. There is a line under it, so it's open, but it will not come in the forefront. I can right click and write e-mails or see my address book, but I can't see my mail. I am getting notifications when new mail comes in, but when I click on that Thunderbird will not open. Not sure how to fix this. If you have any ideas, please let me know. Thank you.

Asked by looster1 1 isonto elidlule

Answered by looster1 1 isonto elidlule

  • Kusonjululiwe

TB + Yahoo > error message: "IMAP disconnects"

Problem consists longer than a year with recurring messages: "Server.imap.mail.yahoo.com has disconnected. The server may have gone down or there may be a network problem… (funda kabanzi)

Problem consists longer than a year with recurring messages: "Server.imap.mail.yahoo.com has disconnected. The server may have gone down or there may be a network problem." I am able to send/receive some messages, but accessing (sub)folders does not always work or changes (e.g. moving files) don't seem to get through.

Any idea for the reason of this error message and suggestions which settings I need to change? After trying for so long to fix it, I am stumped.

Settings: Lenovo Thinkpad X1Gen2; Windows10, current TB version 91.4.1; VPN (PIA) setup split tunnel excluding TB from VPN (Problem occurs with and without VPN activation. PIA whitelisted yahoo account just to be sure.) Issues does not occur with other email accounts (e.g. gmail, etc.) nor with other programs e.g. Bluemail (which I really do not like using and am thus hoping for a fix for TB), taken together doubting (not excluding) network problems (ethernet, wifi).

Implemented instructions in https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo. i.e. Privacy/Security/accept cookies and SSL/TLS/OAuth2 settings, etc.

Asked by Relleti 2 emasontweni adlule

Answered by christ1 1 isonto elidlule