I-Thunderbird Isithangami Sokwesekwa

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows and try to start Thunderbird and works OK. Alternatively, going into Task Manager there will be a number of Thunderbird processes running. If I manually end them all (while Thunderbird is NOT active) then I can restart as normal too. This all began with 124.0 Beta 1. Never had the issue prior.

Also, Thunderbird crashes if restarting within the app. By this I mean clicking the X it appears to close (excepting those persistent processes running) but "Restart Thunderbird" such as to launch Troubleshooting mode or from the "Restart to update Thunderbird" config crashes the app with 100% consistency.

Hi, My inbox shows that there are messages in the inbox but it does not display them. Any action on the inbox gives the msg. "The current operation on "inbox" did not succeed. The mail server for account (my Optimum acct) responded: IMAP4 server terminated connection." I can see the messages on the Optimum website.

I forwarded my incoming mail to a Gmail account and can see the incoming msgs there. Also as can see them on my Apple phone.

Upgraded to latest version of Thunderbird. No help. Other folders seem okay. When I look at the ImapMail folder, I see the msf file for INBOX but I do not see a file for the inbox emails.

I am on Windows 11 and use MS Defender for security

Please help - Thunderbird is my workhorse and contains all my important files. Thank you! Carol

I have created a HTML signature, defining the font, size, color and bold - as below However, the color is not taking effect and remains black, despite it showing so in web based html editors.

EG:

My sig text here

I have a very small Tablet computer and Thunderbird is really bogged down on it. The tablet has a 32 bit processor, 1G RAM, 64G SD drive. (1) When I run TB I get many "not responding" messages from Windows. (2) Maybe 1/2 the time, if I "delete" a message the screen will freeze on the message. The message is removed from the inbox list. I have to click "X" to get rid of that screen. (3) Get Messages no longer works. When I click it, nothing happens. The status bar at the bottom remains on the last information displayed. I found that if I use View, Folders, All, I can bump TB to get messages. (Normally I use Unified Folders) The status bar will display each of the accounts it is checking and any new messages will appear. These things have been happening through many many versions of TB. Although #3 seemed fixed a few weeks ago but has returned. Same for #2.

I looked at the disk space that TB is using and found that TB is using over 10GB. See attached. I don't know why it is so large. I don't need to store any messages on this computer. I have a desktop that is my "base station" where I want to save all (but deleted) messages.

I don't know if this large amount of TB space is contributing to the problem. Any help would be appreciated.

Hello, I upgraded this morning TB to the latest version 102.13.0 but my account on office 365 is not working properly. I cannot forward messages anymore and the messages that I send have no content.

I am using Exquilla for Microsoft exchange and there is something definitely wrong since the upgrade was done.

Can you support urgently?

Best regards,

Fadi

Dear Thunderbird Technical Support,

I hope this email finds you well. I am reaching out to seek assistance with two recurring problems I have been experiencing while using Thunderbird as my email client. I have encountered connection timeout issues with both Gmail and our company's website servers, as well as SMTP failures when attempting to send emails. I would greatly appreciate your guidance and support in resolving these matters.

Here are the specific details regarding my setup and configurations:

SMTP Configuration: Server Name: smtp.gmail.com Port: 465 Connection Security: SSL/TLS Authentication Method: OAuth2

While using Thunderbird, I am connected to the internet through VPN V2RAYN. However, despite configuring the SMTP settings as provided above, I am facing difficulties with both connection timeouts and failures when attempting to send emails.

I kindly request your assistance in troubleshooting these issues and providing any necessary steps or recommendations to resolve them. It is crucial for me to have a reliable email client, as efficient communication is essential for my work.

If you require any additional information or logs, please let me know, and I will be more than happy to provide them promptly. I understand that resolving these technical issues may require your expertise, and I appreciate your time and attention to this matter.

Thank you for your assistance. I look forward to your prompt response and guidance.

Best regards,

I installed a new Thunderbird because my 12 year old installation had 187 GB!!! Then I saw that the new installatinio is growing!! every day about 2 GB. The growing thing is imapMail ... I have only ca 1500 mails.

Every few days, when I'm actively using Thunderbird (v102.5.1 32-bit, on Windows 11 Home), a white rectangle appears at the top of the page (see snip attached - if 2 appear, delete 1). The interesting thing is that this box persists IN THE SAME SCREEN POSITION, EVEN WHEN I MOVE THE THUNDERBIRD WINDOW AWAY. It overlays everything else on screen at that position, making use of any icon or button beneath it impossible. However, by moving the cursor across the box, it is clear that whatever is beneath IS being recognised by the cursor (as it changes style when above a button etc); clicking at that place does activate it (eg opening a file from a desktop icon). I have found no way of removing the box (which can't be moved) other than rebooting the PC. This anomaly was happening BEFORE both the upgrade to Windows 11 (from 10) AND recent Thunderbird upgrades. I can find no clues from searching here or elsewhere - help would be much appreciated. Thanks

I use compuserve.com (part of AOL) and Yahoo.com on Thunderbird. All are owned by the same company as far as I know. This morning Thunderbird reports compuserve server wrong authentication type, TB is set to OAuth2 which is correct and has been working. If I access the AOL/compuserve site directly through Firefox there is no problem. The yahoo account works just fine. I don't know how to tell where the issue is. Any thoughts?

Hi,

My Thunderbird auto updated this afternoon to 115.3.1 . Now I am only seeing message headers. The body of the messages has disappeared. I'm not seeing anything on the bottom half of the screen, not even the message tool bar where you can delete, reply, etc..

Strangely -- the very same thing happened to me six months back with a secondary account, but my primary account was unaffected. So I was using the email interface with one email address (same domain name) which worked fine, while the secondary one only showed headers, and not the actual messages.

NOW-- after this download, the secondary email address account is showing both the headers and the messages, while my primary account is only showing the headers.

PLEASE HELP. Posted here six months ago for the previous time but never got any solution to the problem then. Just lived with it, as it was a secondary email address, but I will have to leave Thunderbird if I can't get the primary address showing actual messages soon.

Thanks in advance for your help!

Zach

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. after restart, no update starts. back to the same situation. Unable to Re-Install -> Downloaded Installer, but installation gives the same "unfinished update error"

I already copied the "Thunderbird" Folder from the "AppData/Roaming" Folder. Is this the correct Data Backup so I don't loose my emails?

Please help.

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this problem. My business emails come to this email. Should we get rid of it completely? We Need Help Fast. I've been posting messages but nobody has responded yet. Im not very familiar with this system and we Need Help ASAP! Please Help!!!

After the most recent update, when I delete any message in Thunderbird it quickly scrolls, often to another section of the message lists (I can't tell if it's always going up or down). I have to keep scrolling back to where I was before. The other night I had to delete a lot of email and this became really hard to do with all the auto scrolling. This wasn't happening before the last update.

Since the last update, Thunderbird has had major problems. It seemed to lose all my folders and accounts, eventually it found them (but completely lost several folders), and all the filters seemm to be screwed up. Now, it has taken to crashing within seconds of starting the program. Any ideas? This has only been since the recent update to 102.0b4 (32 bit). Most recent crash reports in attached image - I can't keep the program running long enough to do anything else.

Any help appreciated.

I have just bought a new PC and installed Windows 11. I have imported all the IMAP setting and all folders and emails have downloaded to Tunderbird but when I try to send an email, I press Send, the send button greys out the email remains on screen and does not send.

Mail Provider: Fastmail Firewall: Windows Defender Anitvirus: None OS: Windows 11 Thunderbird version: 91.7.0 (64-bit)

Server name: smtp.fastmail.com Port 465 Authentication method: Normal password Connection Security: SSL/TLS

Since updating Thunderbird, I cannot access my Microsoft account. It shows the 'Authenticated but not connected' error message. I can access my emails on my mobile phone but not on my computer. I have changed the disable IPv6 to true, deleted my stored password and entered it manually .... nothing seems to be working. Any ideas? Thanks in advance

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP says the problem is on your end - something to do with the routing after thunderbird was updated. They said quite a few people are having the same issue. Please fix this!

Hello, i am trying to import a public key. on the OpenPGP Key Manager, i select file->Import Public keys from file but i get the message: "Importing the keys failed"

I use Thunderbird 91.8.0 on windows 10.

my OpenPGP log is this: 2022-04-15 14:31:28.690 [DEBUG] armor.jsm: Enigmail.locateArmoredBlock: 0, 2022-04-15 14:31:28.691 [DEBUG] armor.jsm: Enigmail.locateArmoredBlock: blockType=PUBLIC KEY BLOCK 2022-04-15 14:31:28.691 [DEBUG] key.jsm: getKeyListFromKeyBlock

and nothing else.

The public key is this:

mQGNBGB0F7gBDADGkSvjulmdxY58N/QmTNH2Sr5kfRjSec2+GS4CWFRk3rQFyat2 Xv6AUX/9cYuRkL1sYtOF1xp6iyUcMrvOuEbLNsQbeHSCaC2ZTRahfzM0UVNAWkf8 knAjoC7IzCyMAbr3FQxd29flrXhAFmQklotuAGrHbQQprMaBuzY9KzfSnU/OxwtW s9HR9sRfAQsKd1edig3YyS6ZHjr6lJlaae+HfZCDcSKGo9IBmX5uHzHuspneqgeE /970IJvrtpmMusTsBO30zOiRMCGrrI2rOO7/rEZrfVysSHy2BxQg2qaZH2EkvIGh l0FM8wwIYkvw8Be2/Arc/XbLwweYgrpL/oBUwYCv5D6Q9K6XPTXDnBMmGinaI3D7 A4kr5AP6d1L9QiDZ4xUduNuoWOr9IWnc50/dhWsrkoxjuvC+NMudkrRluXegXjDj v3NxEQ55lO4kprKxl+rXPrL5aXTtajPYNYkGwnGu1bYW+qB/RX17Jv7t7x5JI0aF cGCsQTUb79+9OkcAEQEAAbQsS2Fzc2VtIENIT1VBWUFLSCA8a2Nob3VheWFraEBu YW5veHBsb3JlLmNvbT6JAdQEEwEIAD4WIQQjMPbHK1ck0iXq5Z3G3N+sLQsFnwUC YHQjUgIbAwUJEGMVeAULCQgHAgYVCgkICwIEFgIDAQIeAQIXgAAKCRDG3N+sLQsF n2QTC/95Pw+SbA6s3bIkDPypFs8El91Xux77FjZKZj7HlUJU5cx13D1kuukDny96 F4a2mI0/CeJjrM182/fGE0FOWSK+MKMgP1EyvnWslCQUnOgMo7w7G9CzWmug3oyG 9PuBHTopVhSUUUBO6iEoGiVneJm0ZJ/pMwb5mDJSdmERNYOkspeO0fX/L4L0bFos FyYNR+h/n+TH5rAj+bwChsENL6npmx0xtxDcm1tstajeFZAgLnPD508gOZVIXTxj oTZ9tkmSY5Fc81o62IU2WJcZPrULuJ21JkTcTJoXzwHLUj51M3m7J4i4pour02fB n4DHcnv35Si67LNhJFx89NsRt8rm5H3AHPnJHw786LJNWVyUXMYNdclhTdlu3alf iT/32dr6VWV9z3OXPLStQYFeRMj7HIJZq5CP66WcgSKenH+quDUIkoe98AWbWDIe d7qV466y3LoQEKoOTgrrstCXvtuadDYpdRzWtYrOIKJDZQBjd6E0mjClG6+JWc1f lD+FjMK0Lkthc3NlbSBDSE9VQVlBS0ggPGtjaG91YXlha2hAbmFub3hwbG9yZS5s b2NhbD6JAdQEEwEIAD4WIQQjMPbHK1ck0iXq5Z3G3N+sLQsFnwUCYHQXuAIbAwUJ EGMVeAULCQgHAgYVCgkICwIEFgIDAQIeAQIXgAAKCRDG3N+sLQsFn42EC/0ehPfE zAJKpZcHPfP6Gl4jeF8yc1ZihZ8mRQYMVuVNirNvENBf4tdyHV3hQkqF1Zys/CQQ R1xmvf0r3ofH7sAywiVBro7ehfJuRErKdXTcOHiukZDhaRCsTMld5Q41eh8e7mpi hk7xA+BUGmQiz74YhHdjBNr932tKr/43QFUatIZRoPuwsm/0ig8jJMIidSqKZJDf D4NEarRkKMEUATXHcgAXMhculHhtlBZpKs3LCvGiu2TTqy+W/ZBESXyieKfknxrz aGWx4riaiDWZvESbeCyxThBP5Vs0gmpxkZFpYEbHkl2B8JvNewjFfKITBHcHP+vG WfsbYeC7xVyvnWux1fo1c/HBOXQzzbzUVRAKm4IFw1WXiNf1syuk8rBPz0P/EpWu Xv5Vr2tHGFyzgmSADA+4kdo2NzFVR6WyPLc9X9JmMwJnHhMYQQl/ff8wNyZ5c0Zh cwhxt1qijl9NgVssbXj10oxC9FDwX2hCK3QPiduKUcvm2rkZ+px4FXtcyPe0Mkth c3NlbSBDSE9VQVlBS0ggPGthc3NlbS5jaG91YXlha2hAbmFub3hwbG9yZS5jb20+ iQHUBBMBCAA+FiEEIzD2xytXJNIl6uWdxtzfrC0LBZ8FAmB0JBECGwMFCRBjFXgF CwkIBwIGFQoJCAsCBBYCAwECHgECF4AACgkQxtzfrC0LBZ+GUwwAsG1rm67i4N3Z yhiUy4w8e86U1/djd3JhWjUBB4L1gSWUWEdTXfdjBb3hmEwuhjhgc8nGuXA6YbYF ANswLhD51ATxoaNefp3V2hl+WKayAiF6s2W5UJ+mqSfdiXchErV4bnd5hWx2PCOg Tk91T4WOu3IHG+6bfdhpqLoiHbIXypjsAtfjQq2D/+r5UvMJPecy0q2O2lBNgKLc HS2wDJWscOy81XMgrmjjqtFVSBO+b5tYq6hn/Ao7pA0RULjrWvnlVBRuawFLRvNL 1fASjF+kH5OODHRu7V5BkFV1mIlJvHhbjEzCk0vGz5m6DhwmyQntIKj70xsOnEKO IuxOyXLJR+ayFNrZsDjlz3+D6VXXo6ab6g7uCbVIE+wYTSwdWOwgoHug3lpWdkb8 Hrr4HvdoQ/evWasJw/qsMrAVN9M4azwxxbfn4Mw4SR1UoII+KDM4UN4ESNDqAC// 8lvBvpyyDdtHbvCMgkFiPppaGgn1EAogGVxghkGdofUcxcVdkYTluQGNBGB0F7gB DACrOqQVtSIE6Tuc2w6QxxoYtF2OTN1lMxP86BC3J18g0nUZTiNRZjOdQ4Rv83mY sfcyHzlF0H1jCM+9ZUYfFhxW6E+Kta+RpGwEE/md0tbDARVZw1sj/s8BlXV7mW+T AXrebuSclnO+E3X+OM39lNCuO9KzGizKEmQyNQN1Rdeow76E3z7pAk6oJHBxiyNv fiCxMlK9ycCxO6cYT53Nnc9MoKf17kzODXnaDf/YL6x3Utq2arznTiHe+O0YT40z rpo1zGOd3/qU4Y3QTwLMTIDcrVU/+WHi0qzox+n1DM07QoADJtjBAEbRYmgu5vTd kg3OM1gHuG1Yzk40lnkHx6wLaSzSEsYReYEl39LQFFZhghb2Xl+b8gUUcCTs2Q2B 91vaTt9pNuK1Wz32yVRN5Wvj4dKh+h/9mfc03bHxOuvCmR9Xkr9EhCVrbRObHTRS rwcMFK2P6C43SxYxp11oFOBt2UXUaS7D77mYW45rdZHEiA+ZZJdlcEE3QuFI/Imo jOkAEQEAAYkBvAQYAQgAJhYhBCMw9scrVyTSJerlncbc36wtCwWfBQJgdBe4AhsM BQkQYxV4AAoJEMbc36wtCwWfCtIL/RWtLYhcfeOjUCW+MwyUKlpFn9smx74Uqioy 0nEeISZoPS9BzquetSJMU3RcZzCM3RCuKvbxmYnEpYg9Tg/M4xlFipsbUR6DPNFt ZapUWKCkQovoovn60CBGdo/yBkOdSQHitc5h7rFnHb9JFs76UPhHHP40uGkpuQe/ YQbGriReoS/puTakcb5YoNNKCKIdhtMJhVHDskpZkMOBKe/N+QfsOS/pHQj110Ib bZs6EeVFSd2jICbWz0jkc8sWyMI0eq1YqS+RuA5U9y+I01xukH8d5e3m8P9a/wAa vFudPGK6/YHYxOFSBYSS8r98utlZvDiSakywsEbSa7eC3Ui1Hiuo9geVe968/kVq dpTFMs+deJXnPC5lFd5gduvFLgcUo9TYdj/zCLyekF8sO62gsbRqvooorCdIvJBi 5TjXVWbn+PO3TLEilWQh4sBy4AO06sTM5CRHRcuCBB9+3PlztZWIDJUfWMzDSRsj S+5FfEFv/M5by8vQ1MwCkLBowaBsNg== =/0So

Can you please help?