I-Thunderbird Isithangami Sokwesekwa

Thunderbird has crashed three imes in one day:

Crash Reports for the Last 3 Days Report ID Submitted bp-9c6073e7-09c0-4e42-b775-1ceba0231222 2 minutes ago bp-48791da4-8c79-4313-b918-d2b990231221 7 hours ago bp-0c940712-2c05-475a-b9ca-358280231221 9 hours ago

After updating to the most recent version of Thunderbird, I cannot send email using my address of billward@kc.rr.com. I can send email using my address of billward122@gmail.com. When I click Send, I get this message: "Send message error. Sending of the message failed. An error occurred while sending mail. The mail server responded: billward@kc.rr.com sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

All my account settings, including my email address, are the same as they have always been. The problem with not being able to send emails only started a few days ago. I suspect it is related to the latest automatic update to version 115.4.1(32 bit) or to updates just before this one.

How can I get Thunderbird to let me send emails again the address of billward@kc.rr.com? Thank you.

After years without problems, Thunderbird suddenly started locking up when I try to insert an image into a new message. There is no error alert; the message just completely locks so that I have to force task to end. Until a couple of weeks ago, I was able to insert files stored on my computer or copied from browser with no problem at all. [Not talking about a signature, just an image. Emojis work fine]

Am not aware of changing anything. Running Windows 11 Home version 23H2, if that helps anyone explain what's happening. Thunderbird version 115.5.0 (64-bit)

Haven't tried un/reinstalling TBird as want first to see if there's an easier solution (have several accounts).

Howdy, I have a number of folders under my POP email account folder. I moved a couple of them to the local folder using drag and drop. It seemed to be going OK but when I went to double check the content, all the messages where gone. I could not find them in trash nor were they in the "from" or "destination" folder. The only things that were saved were the folders and subfolders.

This seemed like a simple move operation but it has gone very wrong. Any ideas why?

I have backups. Can someone point me to the procedure to recover specific folders in email?

I have been trying to search for a solution but have not been successful in even finding this issue.

This is on a Win10 PC running 115.7.0 (64-bit) version of Tbird.

Thanks!

Rebuilding the database for the inbox and sent messages does not work. Message is being indexed - it always hangs in the same place: Indexing 6,416 of 28,169 messages in the Sent folder (22%) The process stops and does not go any further. The inbox won't rebuild at all. How to check the logs and on which message the process stops? There is space on the disk. I can't roll back the version because I have the beta version (the new one stopped working and only the beta version worked properly). Antivirus also disabled. All sqlite files were deleted (moved) but it didn't help.

I have been using Mozilla email for years, but since yesterday when I try to send email I get this error message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

I have not changed any settings, and did verify the account settings.

To address the 'write auth' error, I followed the instructions given to re-create the email 'from existing' and set the config as POP3. When I clicked Done I got an "error Creating Account" stating that "incoming server already exists." what do I need to do next to get past this?? Please advise. thx

I use dark mode (Windows 10 Pro, Thunderbird 115.4.2 (64-bit)). Fresh installation, fresh profile. When I reply to some emails, the reply text is not visible. The examples I saw were with a light (white?) background, but I'm not sure if it also happens with other backgrounds. But it's not all white backgrounds either, some emails with a light background I can reply to just fine.

The reply area can be dark with a dark grey font (slightly different color), or it can be white with a white font. In both cases, obviously the text I type is not readable.

Any idea how to fix this?

Can't receive or send mails on my main address peter.lerche@mail.dk on my PC. Can receive but not send on my phone. Can receive and send on my spareaddress peter.lerche28@gmail.com on my PC.

My computer crashed, I restored it but Thunderbird is no longer working. Every time I try to use it I get the following error message: "Error with account xxxxx. Sending of password did not succeed. Mail server pop verizon.net responded (SYS/TEMP) server error, please respond later"

Everytime I open thunderbird it gives me this message 3 or 4 times: Some folders (e.g. 'All Mail on ebailey@phillipslaw.net') cannot be compacted because there is not enough free disk space. Please delete some files and try again. I have deleted thousands of emails and it still sends this message

I'd really appreciate any help you can give me.

I've been using Thunderbird for many years.

TB has been working fine for all those years. and I have probably thousands of emails stored. Then, I went on a trip Sep 28 to Oct 14 and did not use Thunderbird for about 17 days. On my return, I tried to open TB. I found that a screen opened that I hadn't seen before, and TB seemed to be loading. While loading, at the bottom of the screen it said "Checking inbox for new messages...". Then, after a while it crashed without ever opening.

I tried to open TB several times after that, and I've always gotten the same behavior -- ending with a crash and never being able to open TB.

During the loading once, I clicked on Help >AboutThunderbird, which showed 115.3.3.(32-bit) and "Downloading Update 2.4 of 5.4 MB."

The last four Crash Reports, all dated 10/31/2023 are (the last one being the latest): bp-e634fd35-1b8a-488a-a9df-c23050231101 bp-73858652-569e-4362-95d6-030490231101 bp-992529bf-d1af-41d9-a438-43c370231101 bp-c39563fd-bca7-406f-8abf-85bde0231101

I thank you very much for your assistance. D. Prerau --prerau@rcn.com

Thunderbird is using 20-25% cpu and is very sluggish. (This is a relatively new problem - within the past 4 months).

I have two gmail IMAP accounts and one POP account. All show about 30-40K messages. I am working on deleting messages from the servers and local archiving thinking that maybe the problem is with synching or compacting(?). Anything else to focus on? Is there a way to tell, or place to look for what is consuming so much cpu?

Re-running in troubleshoot mode with add-ons turned off does seem to help a little, but it's temporary.

Thanks

George Redden Idaho

I have used Juno for one of my email accounts since it was first introduced in the 1990s. More recently, I have learned to use Juno's POP and SMTP servers, however in recent years some issue developed between Juno and Mozilla/Thunderbird, wherein TB will not place a message sent through Juno in the Sent or Drafts folder (as applicable) on the Juno server(s), forcing TB to use separate local folders instead. For incoming mail, I use server pop.juno.com on port 995 with SSL/TLS security and encrypted-password authentication. For outgoing mail, I use server smtp.juno.com on port 465. Every time I send mail, the following messages appear: There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again. which is inaccurate, given I have a considerable-sized hard drive (500 GB), plus multiple USB drives with much more space... then comes: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-bob.in.jersey@juno.com. with the choice of buttons Retry, Save, or Don't Save. Please do something about this, or tell me what I need to do to ensure that the messages go to where they're supposed to go. Thanks.

Just a day or two ago a thunderbird screen pops up when I open my mail and wants me to log into my google account but does not allow me to. Its oversized and does not allow reforming it either. When you click on next it goes to another screen that says ----- GOOGLE 400 That's an error. Then a couple lines later it says --- The server cannot process the request because it is malformed. It should not be retried. That's all we know. --- ( the dashes I added to break up each line)

     So it takes using the ESC key to remove it off the screen, but eventually pops back up. I have to use end task to remove it all together but again when I open mail it returns.  I tried to upload a screen shot to you but it kept giving me an error message.
    I hope you can correct this problem. Yes I did reboot incase it was a computer problem. Thank you for your time and I hope you can fix this matter. I seen in the forum some were having similar issues but did not see my exact problem.

Dear Mozilla Support team,

I hope this email finds you well. I am writing to inform you about an issue I am currently experiencing with my email account. While I am able to sign in and receive emails without any problems, I am unable to send emails.

Below, you will find my email configuration settings. Could you please review them and let me know if there is any issue or if I need to make any adjustments?

Please provide me with information via email at thu@globalvision.ch and thuha4210@gmail.com. In case I don't receive it.

Thank you for your prompt attention to this matter.

Best regards,

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve.

Only when I receive emails from one specific recipient and I go to reply to them, the font size is suddenly really large, and the spacing between new lines is huge.

Even if I set the font options to the same as if I was replying to a different recipient or creating a new message, it still appears really large.

What's worse is even if I make all these adjustments and get the font size and formatting looking okay, the actual sent message is even more out of whack and has all these spacing problems.

Does anyone know what might be going on? No other mail client I use experiences this issue whatsoever, and this issue is only occuring with this recipient.