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saved messages unreadable on new Win10 PC

Local Folders now just show impab-1mab, etc rather than subdirectory names. All messages in Local Folders unreadable. I tried deleting .msf files & rebuilding, but n… (funda kabanzi)

Local Folders now just show impab-1mab, etc rather than subdirectory names. All messages in Local Folders unreadable. I tried deleting .msf files & rebuilding, but no help.

Running POP3, T'Bird 59.0b1 (32-bit)

Asked by theHook 2 iminyaka edlule

Answered by Toad-Hall 2 iminyaka edlule

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Why do I get a pop-up warning, "Thunderbird can't update to the latest version"?

This is a newer, better version of a question that I previously bungled badly. As of this morning, I was running TB 68.1.0 (32-bit) on Windows 10 Pro (10.0.18362). Every … (funda kabanzi)

This is a newer, better version of a question that I previously bungled badly. As of this morning, I was running TB 68.1.0 (32-bit) on Windows 10 Pro (10.0.18362). Every day or two, I was getting a pop-up window warning me that TB couldn't update to the latest version and I needed to download a "fresh copy". This warning had a whiff of strangeness about it, so rather than using the link provided, I downloaded the latest version from the Mozilla site and installed it. Even though I'm now at the latest version on the release channel, I'm still getting the same warning, (see attached screenshot). Is this a legitimate warning coming from TB? If so, what do I need to do to dismiss it?

Asked by wbforbestx 11 izinyanga ezidlule

Last reply by D-M Outlook 8 izinyanga ezidlule

Upgraded to TB 78.0 - no colored folders under Local Folders and Composition/View Panes are dark.

Hi all - Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things: Issue 1 - All of the mail folder icons are no longer yellow. Just a stark white … (funda kabanzi)

Hi all -

Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things:

Issue 1 -

All of the mail folder icons are no longer yellow. Just a stark white with a black edge. I attached an Image of the issue for review.

Issue 2 -

My Message Composition Pane is dark with white letters and most incoming text mail is the same.

I do have some dark colors set up under PC Settings -> Personalization but everything was working perfectly prior to this new release.

I attached Images of the issue for review. Note the "dark haze" over the HTML email.

No add-ons are enabled!

Any help appreciated! Kind of urgent to me.

TIA :)

Asked by Compumind 2 izinyanga ezidlule

Last reply by Toad-Hall 2 ezinsukwini ezidlule

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1. Thunderbird 68.1 is empty after update. 2. Unable to open Troubleshooting and Options 3. Keeps updating after reinstalling older version

Thunderbird performed an automatic update to 68.1 from 60.9 today. Upon restart of the program, TB came up in 68.1 with empty fields. No mailboxes. Won't start Options. C… (funda kabanzi)

Thunderbird performed an automatic update to 68.1 from 60.9 today. Upon restart of the program, TB came up in 68.1 with empty fields. No mailboxes. Won't start Options. Can't start Troubleshooter. Everything from 60.9 is gone, and I can't figure out how to bring it all back in 68. I can uninstall 68 and reinstall 60, and everything goes back to normal, but then the automatic update cycle starts again. Please help!

Asked by horseybob 1 unyaka odlule

Answered by Matt 10 izinyanga ezidlule

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Lost address book

Here's what I did: - Copied the <Thunderbird/Profiles> folder - Uninstalled Thunderbird 60 - Installed Thunderbird 68 - Copied <Profiles> folder into new copy… (funda kabanzi)

Here's what I did: - Copied the <Thunderbird/Profiles> folder - Uninstalled Thunderbird 60 - Installed Thunderbird 68 - Copied <Profiles> folder into new copy of Thunderbird - There was no Address Book, completely blank.

How do I get my Address Book back?

I have an Aug copy of <Profiles> that might have the Address Book in it but it will not have all E-mails. What files, exactly, would I need to copy from the Aug Profile to the new copy of Thunderbird to get my Address Book back (if that is possible)?

Any and all help is appreciated. I REALLY do not want to reconstruct my Address Book, it have 700+ addresses...

MilusC

Asked by MilusC 1 unyaka odlule

Last reply by Buster 7 izinyanga ezidlule

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Headers only downloadable, cannot download rest of message

The headers on email messages are downloaded, but when I try clicking on "Download the rest of the message", nothing happens. Accordingly, I am unable to download the bul… (funda kabanzi)

The headers on email messages are downloaded, but when I try clicking on "Download the rest of the message", nothing happens. Accordingly, I am unable to download the bulk of the message or its attachments. Thanks Daniel

Asked by Daniel777 3 iminyaka edlule

Answered by Wayne Mery 3 iminyaka edlule

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moving my profile

I had to do a reset of windows 10 and as a result lost Thunderbird. I have retrieved my Thunderbird profile from "windows.old" and it is now saved on my laptop as well … (funda kabanzi)

I had to do a reset of windows 10 and as a result lost Thunderbird. I have retrieved my Thunderbird profile from "windows.old" and it is now saved on my laptop as well as on a USB stick. I have downloaded Thunderbird again and run it opening the show folder which opens a "current" profile. I have then copied and pasted my "old" profile into the current one. It runs through the process of replacing files etc. all of which seems fine but when I open Thunderbird again none of my information is there. Everything I read on this subject is years old. Is there an up to date process for doing this. Any help appreciated as a lot of information is lost.

Asked by whitewash 2 iminyaka edlule

Last reply by whitewash 2 iminyaka edlule

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How to cancel Sky email so as to setup Thunderbird.

Some 2-3 years ago I switched ISP from Sky to Plusnet, but my wife did nothing and continued to use Sky email, and somehow it still worked. Last week her PC was infected … (funda kabanzi)

Some 2-3 years ago I switched ISP from Sky to Plusnet, but my wife did nothing and continued to use Sky email, and somehow it still worked.

Last week her PC was infected with the new Locky ransomware, attempts to remove the encryption proving fruitless, it was necessary to wipe the disc and restore a 2 month old image.

Everything else is now OK, she still receives email from Sky, BUT IS UNABLE TO SEND MAIL as she has no idea of her password – the couple she uses on sites that are not security risks do not work. I am no longer a customer of Sky for TV or email, and Sky mail now goes through Yahoo, who do not offer support.

So I set her up on my Plusnet account, in accordance with the instructions on their site, but at the end it asks for her Sky password. Stalemate.

I phoned Plusnet support again and was told it would be necessary to cancel the Sky account on Thunderbird, but as they do not support TB, could not tell me how to do so.

Unless somebody here knows how to cancel the Sky mail without knowing user name or password, it looks as though she’ll have to make do with the inconvenience of web mail.

Asked by georgelee3 4 iminyaka edlule

Answered by Zenos 4 iminyaka edlule

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Update to 52.5.2 (64-bit) RUINED my settings (addons don't work) How do I Revert to 52.1.1.1

There really needs to be a "revert to my previous version" button. This sucks; I'm going to have to do a lot of work to get it working again. I cannot read the INBOX i… (funda kabanzi)

There really needs to be a "revert to my previous version" button. This sucks; I'm going to have to do a lot of work to get it working again.

I cannot read the INBOX index because the font in the application windows is miniscule. A capital letter is 2mm high on my 17" screen. No human being can read lettering this small !!!

The addon list under Extensions does not indicate that any have been disabled. I think that I need "No Small Text" and "Theme Font & Size Changer" to become operational.

OR it might be that long ago I changed something in about:config but I'm not a programmer; I don't remember this stuff.

How do I revert to 52.1.1.1 (64 bit, I think) ???

Asked by VerizonSucks 2 iminyaka edlule

Last reply by Zenos 2 iminyaka edlule

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Tbird says its up-to-date but keeps asking me to update?

I use Windows 10 Pro and Tbird ver. 68.1.0 (64-bit). Help> About Tbird says I'm up to date yet every morning I get a small window that asks me if I would like to up… (funda kabanzi)

I use Windows 10 Pro and Tbird ver. 68.1.0 (64-bit). Help> About Tbird says I'm up to date yet every morning I get a small window that asks me if I would like to update Tbird. Why is this if I'm up-to-date? Second, I tried the update and the update opened as a new install w/o incorporating anything such as my existing sent messages, trash, contacts and most importantly my local folders. How best to handle this if in fact it really is a update?

Thanks.

Asked by TheBaron 11 izinyanga ezidlule

Answered by christ1 11 izinyanga ezidlule

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Update Thunderbird and lost 11 out of 13 add ons

Hello I updated from version 60.? to 68.2 tonight and 11 out of my 13 add ons no longer work (legacies) I've said it before but TB updates are getting to be as problemati… (funda kabanzi)

Hello

I updated from version 60.? to 68.2 tonight and 11 out of my 13 add ons no longer work (legacies)

I've said it before but TB updates are getting to be as problematic as Window updates.

Don't the idiot developers understand why this is not acceptable? I can barely use Thunderbird tonight.

TB may be free but I make voluntary contributions to Mozilla but not for this shit.

Continue like this and very few people will bother to write add-ons for TB and very few people will bother to install them either.

TB say that updates have improvements but it's one step forward and 11 steps back tonight for me.

Can a volunteer answer this please and pass it on to development?

Thanks

Asked by SafeTex 10 izinyanga ezidlule

Last reply by sjmanning 5 izinyanga ezidlule

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Updating yahoo mail account

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, whi… (funda kabanzi)

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, which basically involves deleting the old yahoo account and setting up a new one. Following those instructions results in all of my mailboxes and messages being deleted -- what a brilliant solution! I have years of messages I don't want to lose. Fortunately I had a backup of my .thunderbird directory (this is Linux, thunderbird v. 68.11.0)

See here for how NOT to do this "upgrade": https://help.yahoo.com/kb/new-mail-for-desktop/SLN27791.html?impressions=true Don't follow those instructions or you will lose all of your messages and mailboxes.

So, is there a way I can delete and re-install the account settings using the automatic features yahoo wants, without losing everything?

Asked by doctordruidphd 3 emasontweni adlule

Answered by Toad-Hall 3 emasontweni adlule

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When i send an email in mail merge it is going into the templates section and not in the sent section

When i send an email with mail merge it is going into the templates section and not in the sent section and i am not receiving the emails. Im pulling it through from a cs… (funda kabanzi)

When i send an email with mail merge it is going into the templates section and not in the sent section and i am not receiving the emails. Im pulling it through from a csv file with just an email column. What is going on? Thanks in Advance.

Asked by simonapprovedvitamins 2 iminyaka edlule

Answered by Toad-Hall 2 iminyaka edlule

Un-archiving emails

Hello all! Hopefully one of you genius gurus can help. On advice from GoDaddy (insert eyeroll), I downloaded Thunderbird as their only solution to be able to do a backup … (funda kabanzi)

Hello all! Hopefully one of you genius gurus can help. On advice from GoDaddy (insert eyeroll), I downloaded Thunderbird as their only solution to be able to do a backup without Outlook. Their instructions were quite vague, however, and I wound up creating an archive of the last 13+ years of emails instead of a backup. But now NOTHING shows in the Archive folders in the left menu, although thankfully I was able to find what looks like might be something in the Profiles folder so I'm not completely panicking.

Any chance there's a way to "undo" the archive and restore everything back? I did try "undo", for the record, holding my breath and crossing my fingers in a Hail Mary fashion (after hours of watching it all unfurl) to no avail.

Asked by jen7 3 izinyanga ezidlule

Last reply by jen7 2 izinyanga ezidlule

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Thunderbird for Mac Can't Access E-Mail - unable to login to server

I've followed the troubleshooting for installing Thunderbird for Mac (both 68.3.1 and 72.0b3), but I still can't get it to access my 2 GMail accounts in Mac OS 10.11 (El … (funda kabanzi)

I've followed the troubleshooting for installing Thunderbird for Mac (both 68.3.1 and 72.0b3), but I still can't get it to access my 2 GMail accounts in Mac OS 10.11 (El Capitan)?? Ironically, Thunderbird 3.1.11 works fine on an older Mac OS 10.4.11 (Tiger), but just too slowly for me....??

I've tried both auto-configure, and manually configuring the accounts, but I keep getting an error saying it can't get to the gmail server?? I've also tried No Authentication, but it still won't go through....??

I think it really should be a lot easier to configure than this--can anybody help fix this??


Thanks! --Jackie

Asked by jyoung1 8 izinyanga ezidlule

Answered by Matt 8 izinyanga ezidlule

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Windows 7, had to change user profile, lost all my Thunderbird info. please help.

Worm or virus caused me to have to change my user profile in Windows 7. I have everything back looking more or less like it did before this disaster on my computer and I … (funda kabanzi)

Worm or virus caused me to have to change my user profile in Windows 7. I have everything back looking more or less like it did before this disaster on my computer and I am once again able to get into Internet Explorer but when I go to my Thunderbird email, it is as if I have never used it before and it wants me to set it all back up again. All contacts are gone and all my old emails etc. How can I proceed to try to fix this problem?

Asked by Fishrman 5 iminyaka edlule

Answered by christ1 5 iminyaka edlule

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How do I download yahoo webmail into Thunderbird, including folders?

I used to use Thunderbird exclusively. When I got a new computer, I was unable to get Thunderbird to work properly (don't remember why), so I started using Yahoo's webmai… (funda kabanzi)

I used to use Thunderbird exclusively. When I got a new computer, I was unable to get Thunderbird to work properly (don't remember why), so I started using Yahoo's webmail. Well, it appears to me that Yahoo is having problems on their end, and I want to retrieve and save my emails on their server and start using Thunderbird again. I need to know the precise steps that I must take in order to setup Thunderbird so that it can download my emails from Yahoo's webmail, INCLUDING the sub folders and the emails in them.

HELP!

Asked by Todd_W_White 3 iminyaka edlule

Answered by user1121639 3 iminyaka edlule

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Wrong user specified in path for profile

W10 When I start TB, screen is for new user. I am not and I found the correct profile in AppData. Entered Help-TS and discovered that wrong user is specified for locati… (funda kabanzi)

W10 When I start TB, screen is for new user. I am not and I found the correct profile in AppData. Entered Help-TS and discovered that wrong user is specified for location of profile. How do I change? Any idea how it got changed?

Asked by pedsto 2 iminyaka edlule

Last reply by pedsto 2 iminyaka edlule

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Just 2 add-ons for Thunderbird 68? (Add-ons availability)

After I have manually added Thunderbird 68 (Ubuntu 18.04.3, 64-bit) I realized there are only two extensions I can use: Lightning and Enigmail. The official add-on site f… (funda kabanzi)

After I have manually added Thunderbird 68 (Ubuntu 18.04.3, 64-bit) I realized there are only two extensions I can use: Lightning and Enigmail.

The official add-on site for Thunderbird doesn't contain compatibility option for 68. Just curious, shall I from now on to do without certain useful features (examples: remove duplicate messages, custom IMAP folders order).

It's very sad to see the addons site that knows nothing of version 68. As if no one is aware of its release.

Asked by konstantin2 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule