I-Thunderbird Isithangami Sokwesekwa

Hi, I currently have Windows Live Mail, can send emails but no longer can receive emails. Windows live mail no longer is supported. So when setting up TB, I highlight the pop3 option or imap option i keep getting a pop up ‘ Incoming server already exists’. Seems this is a common problem. Nothing seems to work. Thanks for any help

Please note i have solved the problem. I hadn’t entered my original password.

I used Thunderbird with apple mail on Windows many years ago on my PC. Later I shifted to eM Client because I liked the options. However, I do like the new Thunderbird 1.02 and wanted to switch back on my new PC.

In the beginning, it asks me my email account... which is a [mac.com](https://mac.com) address, and then it says it found the configuration in the database, and prompts me to finish. But that's where the problems start...

It will not download messages. It either get stuck on Opening folder INBOX and up comes the infamous Windows hourglass... which sits and sits and sits, then eventually says SERVER HAS DISCONNECTED. There may be a problem with the server has disconnected.

As before, I generated a new app-specific password so that's not the problem. The authentication configuration is SSL/TLS and Normal Password. Using [imap.mail.me.com](https://imap.mail.me.com) as the server, port 993. My SMTP port is 587.

I tried new app-specific passwords, no change. I tried using the same exact setup (but different app specific password ) that I use in eM Client which always connects perfectly with zero problems. I tried various authentication changes such as STARTTLS, SSL/TLS and None. No luck. I tried oAuth2, encrypted password, normal password, etc. No luck there either. Tried turning off Windows Defender firewall. No luck. Tried reducing number of connections from 5 to 1. No change.

I also have a separate gmail account. When I added it to Thunderbird, it started right up and immediately began downloading messages just fine. But the apple mail is STILL stuck.

ANY HELP would be appreciated. I've spent too much time on the wrong solutions. When googling, all the solutions suggest the same exact things I tried. No luck. Or the solutions are for older versions of Thunderbird.

Hi all,

Hoping someone can assist.

Great email client btw. For the longest time, been looking for an app that would allow for a unified inbox. This provides it and more.

Main computer is Windows. I have a Mac as well where I want to use Thunderbird. I have multiple emails that I've setup. Wondering if I could just copy the profile across (from Windows to Mac) instead of configuring all the email setups again?

I may use both at the same time and wouldn't want to cause any conflicts.

Appreciate your thoughts on this.

Thanks!

Dear Support,

I am not sure what you did on this last up date but Wow! My email program/messages are all messed up-- all the folders-now it doesn't want to move email to their right folder when you select to move however it will delete another email not move original one, does not want to create any folders.. just a mess!! Try coping messages to correct folder but will not do so..Running very slow and dragging..Will not permit me to move messages to specified folders....This is been since update and continues to do so..This is so frustrating I'm going to stop using this email program. It runs for while and just fine until an update and all goes to hell---not broke don't fix it!! Version 102.0 64 bit

sorry but I'm all worked up,

David

I have seen upgrading from thunderbird version 52.0 to version 91.10.0 has had the unwanted side effect of making certificates in the thunderbird certificate manager disappear for both "Your certificates" and "People".

The only way to get the certificates back is before upgrading from version 52.0 to 1st export the certificates for "Your certificates" and "People" and then upgrade thunderbird to version 91.10.0 and then turn around and Import all of the "Your certificates" and "People".

The export is a little faster but the import is very slow and tedious as each certificate has to be imported individually. Is there any way to mass import all of the backed-up/exported certificates as opposed to importing them individually?

Hello,

Having downgraded from Ver.78 to Ver.68 (approx) a couple years ago (happily, I might add), I finally HAVE to move on to a newer PC. I'm really worried about messing this up!!

Since I'm going to end up with the latest TB (91?) on my new Win10 PC, my question is sequencing: should I upgrade my current TB Ver.68 on the old Win7 PC to the latest TB (91) and THEN install TB on the new PC and migrate the data to the new PC?

I'm *thinking* this would be the safest way to make this transition, but I'd sure like some opinions from those who know a whole lot more about this than I do.

Thanks to anyone who will offer some guidance.

Regards, Sewlady

I am running Windows Live Mail (WLM) on Windows 10 and trying - but failing - to migrate my message store to Thunderbird. I have vast numbers of WLM messages stored in a structure of Local Folders which I wish to retain. I would prefer if possible to import the folders structure into Thunderbird rather than take the very long (and frequently failing) process of exporting all the WLM messages (into what format?).

I installed Thunderbird a few months ago and added the ImportExportTools NG add-on. However the 'Import from folder' option was always greyed-out for some reason. Having started to test this again I updated Thunderbird, but now have Ver 102 for which there is no updated NG tool :-( Various web sources suggest to download an earlier version of Thunderbird (eg 91) from the web - but where??? I can't find anything to download other than the latest version.

I've used Thunderbird in the past and want to use it again, but having read every help info and thread that I can find about the migration problem, I've yet to find a solution which actually works. Can anyone help please? I can't simply abandon about 10 years of mail messages, but I'm moving to a new Windows 11 PC in due course so I want to get off WLM first.

Thanks!

I currently use Thunderbird 91.11.0 32 bit on Windows 11. I would like to move on to 102 as and when that becomes a stable release. Should I just download the 64 bit MSI update and will it keep all my current settings etc. I notice in my profile that it still shows my Windows version as 10 and not 11.

My computer broke down a few months ago and when I put Thunderbird onto my new one, it only retrieved my mails from 2021 when actually they went back to about 2013. I now have another computer and I wondered if, when I install Thunderbird on this one, is there any way I can retrieve my early inbox and sent items and if possible my drafts? Thank you for any help you can give me.

After I installed 10.x (over 9.x) every time Thunderbird starts I get the attached error message. After I click OK the issue seems to disappear and when I click Get Messages, I get them. Best Wladyslaw Janowski

After a recent Thunderbird update, I no longer see my address book from Gmail. Its still there on gmail, but doesn't get loaded into Thunderbird anymore. I only have a few new addresses I used and it saved. How do I get access to the full Gmail contacts / address book again?

This is a Gmail IMAP install Right now I cannot compact many larger directories (Inbox, sent, etc) because there is not enough disk space.

I reduced the number if folders that are synchronized and the age that messages are synchronized (via account settings) but this doesn't seem to have effected the install size. Is there a way to force Thunderbird to reconcile the files in a given directory with the synchronization settings?

Any other ways to reduce the thunderbird disk usage?

Recently tried upgrading from 91.x.x -> 102.x.x. Everything seems to go fine, with one critical show-stopping problem -- any attempt to connect to outlook.office365.com fails. Completely.

Under 91.x.x, I use POP as server type, server name is outlook.office365/com, SSL/TLS, and OAuth2 for connection and authentication security, respectively. Set up this way, port defaults to 995. Works *perfectly* under 91.x.x.

But, using the *exact* same setting under TBird 102, absolutely refuses to connect. At all.

Any suggestions as to what to look for?

I just upgraded Thunderbird and Lost all folders and my Account Info on 12 accounts. How can I either recover the info or revert to an older version that will use/restore my info! PLEASE HELP - CRITICAL THINGS MISSING that were stored in local folders under each account.

have 2 emails with thunder bird, one syncs with my phone the other does not. have checked settings. first notice the problem when the 2nd email was sending incoming mail to trash. removed filters to correct the problem, but won't sync with gmail on my phone. the bratcat @midco.net is the problem email. thank you for any ideas.

I am trying to import an address book to a different computer. I go to address book, click on the "Tools" menu, select import and up pops a wizard giving me a choice of what to import, address book, mail etc. I select address book, but there is no "next" button or any other button showing in the wizard. Anyone have any idea what's wrong.

Thanks in advance

Upgraded to v201 yesterday, and am really annoyed with the way so many things are behaving differently.

Latest annoyance is that when I'm looking at a folder, and archive an email (by pressing A if that makes any difference), TB then highlights the next email down, which is fine. However, it seems to think I want it to open the email, and so pops up a window to show me the message.

Can I stop it doing this? It never did this before, and I really don't want it popping up email windows without asking me. I just discovered about fives windows, all showing the same email, all hiding behind my main TB window.

Thanks for any help. In case it makes any difference, attached is the only bit of the settings that looks like it might be relevant. Can't see anything there that would control this though.

Thanks