I-Thunderbird Community Forum

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid of these annoying messages?

Hello! I want to set up TBird to: 1) Get all my messages and attachments stored locally, and... 2) Remove *most* of the above from gmail's server to avoid the data limit, but... 3) Keep, perhaps some months or a year of activity on gmail's server so I can access recent items from wherever.

Questions: 1) I have 10s of thousands (more?) of msgs, many with attachments. Is it better to just set up TBIrd and let it grab all the messages, or start by using Google TakeOut? 2) I presume I use IMAP vs. POP? 3) To preserve messages on my harddrive, I could archive to a local folder. Then I could safely delete those same messages on the gmail web interface? 4) If this turns into a disaster, can I just remove the entire account from TBird without suffering a loss of my entire email history? 5) Any insurance maneuvers to prevent the disaster of accidentally losing my entire email history while attempting to set this up? (Obviously will need to be religious about backing up my own system, though keeping a year of email on the gmail server offers a bit of insurance once the set up is successful.)

I am really hoping to avoid creating a unholy mess of my email/spending a week trying to fix it. (Indeed, I have avoided this project for years for this reason, but I really, really want to do this.)

I was using Thunderbird Portable 136.0.1, from Portableapps.com . I then upgraded it to Thunderbird 146.0.1, by following Portableapp's instruction of installing the Portableapp 146 version to the same path of the old installation.

I then I added an Office365 Business email account to Thunderbird, but there was a problem with the SMTP configuration. I tried to change it, but then I found out that there's something wrong with my Account Settings for all accounts; they don't save the changes.

Let me explain: if I right click an account and choose "Settings", a new tab opens [image 1]. Whatever changes I make there, to "Account Name", "Your name", "Color", etc. don't get saved; as soon as I switch to another account and come back they are gone.

This also applies for "Edit outgoing server..." at the bottom. It always reverts to "Default server" and then every time I want to send an email I must change the default SMTP settings to the right settings of that specific account.

The "Delete" button for deleting the account also doesn't work, if I click it nothing happens.

Interestingly, if I switch to "Server settings" or "Copies and folders" the changes there do get saved and are displayed correctly for the different accounts.

What can I do to solve this? I already tried Troubleshooting Mode to no avail. I am currently trying to install Thunderbird Portableapp to a different folder, how can I then import all local folders and accounts to this new install?

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity, I'm getting warnings, etc. Yes, I'm using Gmail.

Yes, I have unsubcribed from it, starting from my account name → Subscribe → unchecked [Gmail] All Mail. To no avail...

Of course, I do not want to delete mails I have saved in my hundreds of other folders. My mail goes back 25+ years, and I want to keep those archives.

Thank you Thank you Thank you!

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email

I'm trying to set up my thunderbird client (Version 147.0) to work with my Google Workspace. I understand that I should choose OAuth as the login method. The problem is that the option is not available when I try to create the account. There are only "normal password", "Encrypted password", "Kerberos/GSSAIP", "NTML" and "TLS certificate". What am I doing wrong?

While trying to locate the ID#s for all 15 different email accounts managed by my TB desktop app, I discovered that there are two instances of a gmail account, but with different ID#s (although only one appears in my home screen). I've found no way of determining which one is valid, and I can't risk losing my main gmail account if I try to delete one and choose the wrong one. Does anyone have any ideas I might try, to determine which one is the "extra" and how this happened? I've tried looking at the source code for emails in that account, but can't find any ID# referenced there.

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

Hi there,

I currently have three email accounts set up in my Thunderbird client. I’d like to disable the automatic marking of messages as read—but only for one specific account (mainly for my colleagues’ convenience, as it’s a shared inbox).

In Settings > General, I see the option to turn off "Automatically mark messages as read", but this would apply to all my accounts, which isn’t what I want. I’ve checked the Account Settings for the relevant account and couldn’t find a per-account option. I also looked for an add-on that might help, but so far, no luck.

Has anyone found a workaround or solution for this? Any advice would be greatly appreciated !

Thanks in advance, Cheers.

I just download the latest version of Thunderbird, and try to add my pop mail account. But after i enter the info of outgoing server settings, the Continue button is gray and can't be clicked. once I try the test, it says that Thunderbird failed to find the settings for your email account. Can't find a server. Also i find that there is no place enter the password of my mail account.

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and know are correct because they are written on paper and Keypass, are being changed somehow so that they will no longer work. When we look at the saved passwords in Thunderbird we see some have been changed on a certain date that we did not do, and the password listed now must be about 200 characters long. Then when we go to change the password, it may be listed as changed. Then when we try to send a message with that email address, we get an error message saying, for example, smtp.googlemail.com and a wrong username/address completely. I can find no way to correct the username email in any settings in Thunderbird. I have searched the Thunderbird HELP files many times, but am unable to find any of this addressed anywhere. After trying to fix these problems for most of 3 days now, I have get rid of Thunderbird for an email client that works correctly!!!

As a last resort to restore my emails after trying everything else, if I delete my account and register it again as a new account will I lose all current emails and folders?

the new "experimental" account center doesn't work (version 150.0) how can I go back to the precedent account creation tool ? the option "experimental account center" is NOT checked, but I still have only the new creation account form.

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane:

Drafts Draft

Their IMAP locations are different: imap://…/Drafts imap://…/Draft

Thunderbird only saves drafts into the Drafts folder (plural). The Draft folder stays empty, but it always shows up.

What I tried so far: • Account settings → Subscribe Unchecked “Draft” there, but it doesn’t save. After reopening Subscribe, it’s checked again and the folder is still visible. • Restarted Thunderbird multiple times. • Server Settings → disabled “Show only subscribed folders”. • Checked folder Properties, but there are no options to hide it or control visibility, so it looks hard locked by Yahoo.

Conclusion so far: Yahoo seems to force both system folders via IMAP and ignores unsubscribe, so Thunderbird can’t hide or remove “Draft”.

Is there any supported way in Thunderbird to permanently hide or ignore the extra Draft folder for Yahoo accounts, or is this a known Yahoo IMAP limitation?

Thanks

It seems to me that the account settings in Thunderbird 140.6.0esr (64-bit) have changed, because without any supporting documentation in 'help' I can no longer see a way to enter a password. I have two gmail accounts which are working but I also have a Protonmail account which has stopped working. The Protonmail Bridge show the following details for entry in the Thunderbird client's account settings:

IMAP: Hostname (127.0.0.1), Port(1143), Username(withheld), Password(withheld), Security (STARTTLS)

SMTP: Hostname (127.0.0.1), Port(1025), Username(withheld), Password(withheld), Security (STARTTLS)

I can enter the following: Hostname, (127.0.0.1), Port(1025), Username(withheld), Connection Security(STARTTLS) & Authentication method (normal password) but nowhere to enter the actual password!

How do I do this and where in the docs is this described, please Thanks

I had a problem and deleted thunderbird. Now I have reinstalled and cant get to the allow button for account setup. It seems to be way down the page and I cant sroll down to get to it.

I have set up 2fa with my email provider (email is rdoty@gmx.com) and set an app-specific password for Thunderbird. Gmx also supports OAuth2. I have reset the passwords in Thunderbird to the app-specific one and confirmed that both ends accept cookies. The SMTP server is mail.gmx.com, port 465. Connection security is SST/TLS. The IMAP email is IMAP.gmx.com. The problem is that Thunderbird does not change Authentication Method to OAuth2. When it queries GMX it always times out or is refused. What am I missing or needs to be changed?