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Profile is not loaded after migration from another Ubuntu machine, folders are correct

I have migrated my profile for Thunderbird (TB) from an old machine to a new machine, both running Ubuntu 20.04.4LTS. Both have TB 91.7.0 installed via apt. The Profile f… (funda kabanzi)

I have migrated my profile for Thunderbird (TB) from an old machine to a new machine, both running Ubuntu 20.04.4LTS. Both have TB 91.7.0 installed via apt. The Profile folders are located on a separate NTFS partition. I opened a terminal and ran "thunderbird -p" to open the profile manager. I created a new profile and pointed it to the profile folder path (path/to/ntfs/partition/Thunderbird/Profiles/xxxxxxxxx.default).

I open TB but only see the "welcome page" asking me to setup a new account. When I check the profile folder under about:profiles it shows me the correct path.

What could be the issue? I appreciate your help!

For migrating Firefox everything worked smoothly using the same procedure.

Asked by Wollipolli 1 unyaka odlule

Answered by Wollipolli 1 unyaka odlule

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error message in Thunderbird email

TWhat does the message "the exception unkown software exception (Oxc0000409) occurred n the app at location 0x013177d8. Click to terminate programme. What does it mean?… (funda kabanzi)

TWhat does the message "the exception unkown software exception (Oxc0000409) occurred n the app at location 0x013177d8. Click to terminate programme. What does it mean? thanks for help

Asked by diquinn 1 unyaka odlule

Answered by david 1 unyaka odlule

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Trying to restore my e-mails

My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the … (funda kabanzi)

My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the Mozilla Backup to restore i lokks fine, I have the backup file in the window and it starts working. It works a long time with the "e-mail" part and than all the other parts says "OK" on by one. BUT, when opening the Thunderbird---nothing there. Despite the Restore has worked a long time nothing is to find in the Thunderbird. ? I have used the same metod earlier with other transfers between computers without any problems.

Please out there, help---what can I do?

Sten

Asked by Stenteg 1 unyaka odlule

Answered by Stenteg 1 unyaka odlule

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SMTP fails to connect

SMTP connection failed, appaently without any changes made by me - neither Port 587+STARTTLS, nor Port 465+SSL/TLS succeed in making a connection - both are suggested by … (funda kabanzi)

SMTP connection failed, appaently without any changes made by me - neither Port 587+STARTTLS, nor Port 465+SSL/TLS succeed in making a connection - both are suggested by IONOS.

I am at a complete loss as to how to fix this failure and have tried many settings: now very frustrated by previously my very excellent email client...

Asked by bevm1066 2 iminyaka edlule

Answered by bevm1066 1 unyaka odlule

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Keep receiving the failed to send message how do i stop it?

Recently i've noticed alot of failed to send messages in the inbox and its still comming, i havent sent any emails from the address and i was wondering how do i stop the … (funda kabanzi)

Recently i've noticed alot of failed to send messages in the inbox and its still comming, i havent sent any emails from the address and i was wondering how do i stop the failed messages.

Asked by arrengoh1999 1 unyaka odlule

Answered by arrengoh1999 1 unyaka odlule

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Thunderbird stopped printing headers

Printing an email page used to include the URL address at the upper right of the page & the subject at the upper left corner. But not anymore. I tried another profil… (funda kabanzi)

Printing an email page used to include the URL address at the upper right of the page & the subject at the upper left corner. But not anymore.

I tried another profile & it printed the URL as usual. Then I went to Print > Options > Print headers and footers and unchecked the box and of course no headers or footers printed.

Then I re-checked the box & the footers printed but not the URL header. And the subject name now printed at the top center of the page.

This uncheck / recheck seems to have affected all the email in the profile. It made a permanent change to all.

There used to be page setup options to choose which headers & footers you wanted printed but I cannot find that now. Where is that located?

Asked by Mike109 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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My question was why does cursor disappear in Mozilla Thunderbird email.

My question was why does cursor disappear in Mozilla Thunderbird email. I did not find answer in forum, but worked it out... Open Windows start menu. Type mouse. Open mou… (funda kabanzi)

My question was why does cursor disappear in Mozilla Thunderbird email. I did not find answer in forum, but worked it out... Open Windows start menu. Type mouse. Open mouse / Advanced Options. Find "Hide cursor when typing" box... uncheck it. Fixed. Hope that helps someone!!!

Asked by iant123 1 unyaka odlule

Answered by Stans 1 unyaka odlule

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Emails synced in Thunderbird exist offline on my harddisk?

I have multiple email accounts across Zoho and Gmail. I currently use Thunderbird to view and send emails across these accounts. Question 1: Do these emails sent and re… (funda kabanzi)

I have multiple email accounts across Zoho and Gmail.

I currently use Thunderbird to view and send emails across these accounts.

Question 1: Do these emails sent and received all exist on my hard disk? In other words, if I cancel my Zoho and Gmail accounts, do I still have access to emails on these email accounts in my Thunderbird?

Question 2: If the answer to Question 1 is no, then is there a way to configure Thunderbird to make an offline copy that mirrors what is in the Zoho and Gmail accounts?

Thanks

Asked by lothar mathias 1 unyaka odlule

Answered by david 1 unyaka odlule

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Where are Contacts settings?

There is little help with Contacts/Address Book. How do I put the address books in the l/h sidebar into a specific order like alphabetical, for instance? How do I change … (funda kabanzi)

There is little help with Contacts/Address Book. How do I put the address books in the l/h sidebar into a specific order like alphabetical, for instance? How do I change the order of contacts from alphabetical by first name to alphabetical by surname?

Where are the setting controls which do this?

Asked by Jim Kinnibrugh 1 unyaka odlule

Answered by YongHan 1 unyaka odlule

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E-mails under "Account NONE" and not Inbox

I think this happened after the recent update to 91.7.0, may have been 91.6.0. I lost, at a minimum, an entire folder. Doing a filtered key word search, Thunderbird shows… (funda kabanzi)

I think this happened after the recent update to 91.7.0, may have been 91.6.0. I lost, at a minimum, an entire folder. Doing a filtered key word search, Thunderbird shows that the folder, thus the e-mails in in that folder, are in Account NONE. How do I access this account so I can move the e-mails back where they belong? C:\Users\3TIER\AppData\Roaming\Thunderbird\Profiles does NOT show a "None" profile in any of the sub-folders

Asked by chuy1 2 iminyaka edlule

Answered by chuy1 2 iminyaka edlule

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Language Setting Issues -> Culprit is the update installer

I cannot point out "which" version caused this (looks like 91.2.1 https://support.mozilla.org/en-US/questions/1355115), but on my Windows 10 x64, the Preference -> Gen… (funda kabanzi)

I cannot point out "which" version caused this (looks like 91.2.1 https://support.mozilla.org/en-US/questions/1355115), but on my Windows 10 x64, the Preference -> General -> language setting was messed up. It showed and was set up to English (Canada) in lieu of English (US).

Asked by chuy1 1 unyaka odlule

Answered by chuy1 1 unyaka odlule

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never mind solved problem. not seeing how to delete

suddenly on Thursday afternoon (4/21/22), Thunderbird could no longer retrieve mail on one of my gmail accounts. I could still send, however. when I clicked 'get messages… (funda kabanzi)

suddenly on Thursday afternoon (4/21/22), Thunderbird could no longer retrieve mail on one of my gmail accounts. I could still send, however. when I clicked 'get messages' I got a popup: One account. All of Google. Sign in with your Google Account but it won't let me sign in-- just keeps asking for my email or phone number but enter it and it asks the same question again. at the same time, I could get mail on my other 2 gmails but couldn't send from them. a few times when I tried to send mail, I got a message about my settings. I hadn't changed any settings, they are the same for all of my 3 gmail addresses. the other two emails that couldn't send, suddenly resolved on its own today and I can send emails on them again. I have full function with gmail (on browser, phone, laptop) just not with Thunderbird on my desktop. Was there an update on Thursday that did this to me? Have you been hearing from others with this problem? Did Google do something? thanks

Asked by sndybeech 1 unyaka odlule

Answered by sndybeech 1 unyaka odlule

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Several subjects. A)new printer B)junk folder C)

A) I got a new printer, but Thunderbird, when asked to print an email, sends it to the old printer address, where there is no printer now, so it hangs in the queue. Ho… (funda kabanzi)

A) I got a new printer, but Thunderbird, when asked to print an email, sends it to the old printer address, where there is no printer now, so it hangs in the queue. How do I reset the default target printer for thunderbird? [ the Thunderbird help response was obscure and unhelpful. Something about prefs, which I could not find] {My other programs send print to the new printer successfully, so the system knows the default printer}

For background, system: Windows 10 64 bit

B) The Thunderbird mentions junk folder somewhere, but my installation does not show me a junk folder icon to look for things that might have gone to a junk folder. {One organization's email to me always disappears. I cannot see any list of whom I might have identified as Junk, and no idea how to remove them from junk, nor indeed to verify that it is going to junk} [ my futile attempt to follow obscure instuctions and "drag the junk icon to the task bar" did not succeed, either because that is out of date, or I did not get right where and what was the desired -task bar-]

hellllllllllp  !

Asked by razzoo2 1 unyaka odlule

Answered by Stans 1 unyaka odlule

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Hotmail on Thunderbird

Thunderbird on Windows 10. New problem. Every time when sending an email from Hotmail a window appears asking for my Hotmail password. Enter password and email sends. … (funda kabanzi)

Thunderbird on Windows 10. New problem. Every time when sending an email from Hotmail a window appears asking for my Hotmail password. Enter password and email sends. Please where and how can I enter the password once to prevent this happening every time?

Asked by IanDoughy 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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Some e-mail from Gmail not loading in Thunderbird (not in spam)

I have noticed that several of my e-mails from Gmail are not downloading into my Thunderbird. It's e-mails that WERE coming over fine months ago (ex. Discover statement,… (funda kabanzi)

I have noticed that several of my e-mails from Gmail are not downloading into my Thunderbird. It's e-mails that WERE coming over fine months ago (ex. Discover statement, utility bill). They are not going Thunderbird spam or Gmail spam. I can see them in Gmail when I log in there. I hit "get messages" and they still don't come. I've added the e-mail addresses to my contacts, but it still doesn't work. Anyone have any ideas?

Asked by Chris Duffield 2 iminyaka edlule

Answered by sfhowes 2 iminyaka edlule

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Inbox display vanished

I've been a power user of Thunderbird for many years now, and this is the first time I've come across this issue. Suddenly yesterday, without warning, the display of mes… (funda kabanzi)

I've been a power user of Thunderbird for many years now, and this is the first time I've come across this issue.

Suddenly yesterday, without warning, the display of messages in my Inbox have vanished.

The mail items are still there. When I click or use my arrow buttons to move up or down, the preview display pane correctly shows the emails.

When I reply, the emails look normal as well.

Other folders render correctly. It's just the Inbox.

I restarted the program, then shut down and rebooted my laptop. Has not resolved the issue.

More info:

 Application Basics
   Name: Thunderbird
   Version: 91.8.1
   Build ID: 20220413002405
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:91.0) Gecko/20100101 Thunderbird/91.8.1
   OS: Darwin 21.3.0 Darwin Kernel Version 21.3.0: Wed Jan  5 21:37:58 PST 2022; root:xnu-8019.80.24~20/RELEASE_ARM64_T6000
   Rosetta Translated: false
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Disabled by default
   Remote Processes: 1
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account2:
     INCOMING: account2, , (pop3) mail.firecrackerpr.com:110, 0, passwordCleartext
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

Asked by edward27 1 unyaka odlule

Answered by HKSim 1 unyaka odlule

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Managing multiple client updates in 100PC+ company

Hi Is it possible to use some managment tool in corporate network of Thunderbird Clients? We have clients in our company deployed with one version when reinstalling wor… (funda kabanzi)

Hi

Is it possible to use some managment tool in corporate network of Thunderbird Clients? We have clients in our company deployed with one version when reinstalling workstations. As Thunderbird can be set so that it does not download the update, it is still in a state where at least it asks and the user clicks on it. The question is that is it possible to do this in some software or update center??? The point ist we dont have the control over the clients updates. We wont to release these updates for the whole company when we agree not when the users do so by accident. What often happens to us, the versions are then different and we would like to have it under control.

Imagine we replace 100 workstations a year. The version is the same. Time will pass and in 3 months it will be a mess. Is there any way to keep it in order ??? Tips on how to keep one version in a large network and then do a massive update on 100+ workstations.

This mess of various versions then causes a problem for users with different views and unnecessary problems in managing clients for administrators in our company. When we know that version 80 is good and then that 85 is good again or does not cause any problem in our environment after the tests. Then we will deploy it for everyone.

Thank you for your help Lubomir

Asked by ervin86 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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Virtual Folders and Gmail

Apparently since version 91, I have an issue with Virtual Folders. Current version is 91.3.0 In my "Sent" virtual folder, messages sent by Gmail do not appear in the ov… (funda kabanzi)

Apparently since version 91, I have an issue with Virtual Folders.

Current version is 91.3.0

In my "Sent" virtual folder, messages sent by Gmail do not appear in the overview list.

I tried to clarify the issue: - the messages sent through my Gmail accounts do not appear in the summary list, but they appear in the detailed folders - this problem concerns all my Gmail accounts and no other accounts (laposte.net, me.com). - this problem only concerns the SENT virtual folder, not the other virtual folders - I can make all the messages sent to reappear correctly, by going to the properties of the virtual folder, then "choose" and ticking the right folders. But when I quit Thunderbird and come back, the messages no longer appear (and the checkmarks for those folders have disappeared). - I arrive at the same result by deleting in the data of Thunderbird the folder "smart mailboxes" and the file "VirtualFolders.dat": at the first launch everything works, at the second one again, the unified view for the Gmail accounts is lost (and Gmail mailboxes do not appear in the VirtualFolders.dat file, section Sent ". They appear in all other sections.) - I deleted and recreated one of my Gmail accounts, without success.

Thanks in advance for your help. Jean-Pierre

Asked by jp.levy 2 iminyaka edlule

Answered by Wayne Mery 2 iminyaka edlule