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thunderbird will not connect to btmail

Thunderbird will not connect to my bt mail. I have tried Mailbird, Outlook and others and they will not connect. I have checked configuration with BT and they say all OK… (funda kabanzi)

Thunderbird will not connect to my bt mail. I have tried Mailbird, Outlook and others and they will not connect. I have checked configuration with BT and they say all OK. Have changed password - no change. Manually configured with password - no change. My PC has had a new SSD since and still will not connect. I have Broadband with BT so I get the same privaligies as Premium. I have malwarebytes and that allows them to connect. Up until a couple of weeks ago it worked OK and then suddenly it stopped working. Had my local Techie shop look at it - no result. They said it must be BT, but spoke to them again today and they say it should work - certainly with outlook. They recognise connection, but says either config or password incorrect. Changed password again, but no change. Can you please tell me where the problems is. Thanks

Asked by r.symms 2 ezinsukwini ezidlule

Last reply by r.symms 7 amahora adlule

Thunderbird mail account fails to log into Outlook.com sometimes.

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter … (funda kabanzi)

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter what Server settings I used - tried every combination - so I downgraded back to Version 102 and everything went back to normal. About a week ago, one of my hotmail accounts started giving me a "fail to log in" message. The other accounts work fine. The "fail to log in" will go from 2 or 3 times to 15 to 20 times in about an hour or so but every time, sooner or later will work and then it will be fine for a few hours and then start again. I have had these accounts running on TB for well over 10 years with no problem and I have not changed anything in the Server settings or anywhere else. The account I am having the issue with has been running on TB since TB started with no problems until now. I assume that TB may be having some issues with the Outlook platform but I have not changed anything there either and I have no problem logging into hotmail.com directly. I have spent many hours combing the internet for hints to no avail - everything I have tried has either had no effect or screwed things up so I had to back track to where I started. Any ideas???

Asked by Ron 2 emasontweni adlule

Last reply by Ron 3 ezinsukwini ezidlule

I cant get Thunderbird email on my laptop

I volunteer for a free village magazine. Thunderbrd was set up by my predecessor who was a wizz with IT. But I am not! I have been accessing my emails for sub-editor... … (funda kabanzi)

I volunteer for a free village magazine. Thunderbrd was set up by my predecessor who was a wizz with IT. But I am not! I have been accessing my emails for sub-editor... on my pc for the last few years. I am also doing the accounts and have been using accounts@... on my laptop but today the error message said it would not sync unless I signed in. When I tried to get Thunderbird it said enter my email. I have put my personal email but I think I should have used my accounts@... How do I open accounts@... Thanks Helen

Asked by helenlcarter 3 ezinsukwini ezidlule

Last reply by helenlcarter 2 ezinsukwini ezidlule

discrepancy between Thunderbird compacted folders & real size on disk

Hiya I have 2 out of 5 mail accounts were the trash-folders are less than 30 Mb according to Thunderbird - [right mouse click] on the folders & pick [properties] BU… (funda kabanzi)

Hiya

I have 2 out of 5 mail accounts were the trash-folders are less than 30 Mb according to Thunderbird - [right mouse click] on the folders & pick [properties]

BUT on the disk inside the [ImapMail] folder I have files named [Trash] that for the 2 accounts have a combined total size of 600 Mb ! :(

And YES !!! I let Thunderbird compact per auto ALL the time (when it will save = 10 Mb in total)


So either; - I've COMPLETELY misunderstood 'something' - or there's something to look into for Mozilla ? :)

THANKS in advance for your time, help & reply ! :) Best Regards Peter Valentin

Asked by Val 1 isonto elidlule

Last reply by Val 4 ezinsukwini ezidlule

I am unable to send via louise@lastresearchandediting.com

After I added information to my e-mail account on homestead.com, I no longer can send through that account via Thunderbird. It bounces back with mail delivery problems. H… (funda kabanzi)

After I added information to my e-mail account on homestead.com, I no longer can send through that account via Thunderbird. It bounces back with mail delivery problems. Here is a screenshot of the settings.

Asked by Louise Harris The LAST Word 4 ezinsukwini ezidlule

Last reply by Louise Harris The LAST Word 4 ezinsukwini ezidlule

HELP! I changed drive letter - now all settings and emails are gone

So I was forced to migrate from Eudora to Thunderbird and lost half my emails in the process (10 years worth). It's all corrupted when I open them. Okay, learned to live … (funda kabanzi)

So I was forced to migrate from Eudora to Thunderbird and lost half my emails in the process (10 years worth). It's all corrupted when I open them. Okay, learned to live with it.

Then recently I had to change drive number on some of my hard disks. When I rebooted Thunderbird was empty as if I just had installed it.

I know one way to solve it is to go through the pain of re-configuring everything from scratch and locate the old mail folders, and tweak the program as I want it, etc.

But... is it not possible to edit the registry by only changing the drive letter so that it becomes exactly like before?

OR:

Without messing with the registry, is there somewhere I can change the location of where it reads the data to know the configurations, mail setting, mail folders, etc, so that it becomes like before?

I use Windows 7 by the way (yes I know, but I'm tweaking and maintaining it with stuff like Optach, it works like a charm).

I'm getting desperate as there's important emails pending, so I defer to the online oracle!

Asked by alvin6 6 ezinsukwini ezidlule

Last reply by alvin6 6 ezinsukwini ezidlule

All my sent emails appear twice in my sent folder

Hi, Whenever I send an email it appears twice in my sent folder, does anyone know why this is happening. I'm using Thunderbird 115.7.0 on Windows 11 22H2 Regards, Paul … (funda kabanzi)

Hi, Whenever I send an email it appears twice in my sent folder, does anyone know why this is happening. I'm using Thunderbird 115.7.0 on Windows 11 22H2 Regards, Paul

Asked by pebbleridge13 5 ezinsukwini ezidlule

Last reply by pebbleridge13 4 ezinsukwini ezidlule

Shared emails downloaded to Thunderbird from mail.twc.com

My husband and I share an email account from TWC. The original account was weav13@roadrunner.com and then I added Weaver12@roadrunner.com. Recently we were unable to se… (funda kabanzi)

My husband and I share an email account from TWC. The original account was weav13@roadrunner.com and then I added Weaver12@roadrunner.com. Recently we were unable to send emails from my Weaver12@roadrunner.com. I went into settings and changed the Default to my Weaver12@roadrunner.com and was able to send emails. Then his email did not work. How do I fix the settings to work for both of us. Also, at the same time I quit getting emails sent to my iphone. I have contacted Spectrum who administers our account and my server is mail.twc.com. I have tried many setting changes to fix this, as well as, searching on this site. The incoming email settings are POP. I have seen the Port should be 993 or 995. Not certain which is correct, but have tried both. The outgoing email settings are attached. How do I fix this? Also, how do I get emails on my iphone? Hope someone can help! Thank you.

Brenda Weaver

Asked by Brenda Weaver 2 ezinsukwini ezidlule

Last reply by Brenda Weaver 1 ihora elidlule

Print ing colour images in emails

Hello, Whan i receive an email from ebay for a purchase it usually includes a colour image. Just recently when I go and print it it does not print the image. Grateful for… (funda kabanzi)

Hello, Whan i receive an email from ebay for a purchase it usually includes a colour image. Just recently when I go and print it it does not print the image. Grateful for someone's help. many thanks kr David

Asked by Rev Shep 2 emasontweni adlule

Last reply by Rev Shep 2 ezinsukwini ezidlule

Another thread... Photo's / Plain Text Issues

I just switched to Thunderbird (115.8.0 - 64 Bit) from Outlook 365. Solved a bunch of headaches, created a bunch more. To make a long story short... - I have two email… (funda kabanzi)

I just switched to Thunderbird (115.8.0 - 64 Bit) from Outlook 365. Solved a bunch of headaches, created a bunch more.

To make a long story short... - I have two email addresses. One is a Gmail address. The other is an email address hosted by our website company. (ARI/Dealerspike) - When using Thunderbird to view received emails for my ARI/Dealerspike email address, photo's are not displaying / getting replaced with random gibberish text and the whole email appears to be converted to plain text. The photo / plain text issue doesn't happen for my gmail email address when I view them in Thunderbird. Only the ARI/Dealerspike email addresses have the issue. Can't figure out why?

Other observations: - The email displays correctly if I open it in our email service providers web-based email portal. - The email displays correctly if I open it in Outlook 365. - When I send emails to myself in Thunderbird (to the ARI/Dealerspike email) with photos and custom font, it all looks normal when I open the email.

I've tried all the basic settings like View-Original HTML, View-Display Attachments Inline, Settings-Privacy-Allow Remote Content. No difference. I've also tried changing some setttings-config editor settings as recommended in other forums which hasn't helped.

About ready to give up and try another email client, before I do maybe someone has a solution.

Asked by markchesterman 4 ezinsukwini ezidlule

Last reply by markchesterman 4 ezinsukwini ezidlule

Thunderbird & Icloud Mail Not Connecting

I've had long conversations with Apple regarding the setup of iCloud email accounts on Thunderbird. The process must include the generation of an App Specific Password us… (funda kabanzi)

I've had long conversations with Apple regarding the setup of iCloud email accounts on Thunderbird. The process must include the generation of an App Specific Password using Apples web page :

https://appleid.apple.com/account/manage

This generates a password in the form aaaa-bbbb-cccc-dddd which is a different password to be used only with one Windows APP. Apple insists this is working with their standard mail server settings preset by all the email client providers. I've been advised to refer to Mozilla Thunderbird and Apple are insistent they can do no more than mail me links to all the instructions I've already read in detail several times. However, I believe the problem lies with Apple but they don't yet know it. I've used separate ASP generated passwords and tried to install an iCloud email on several different email clients: Thunderbird, Mailbird, Outlook and Postbox. All these confirm that the settings seem to be valid but nonetheless the email account fails to load with error messages suggesting the configuration or password (i.e. the ASP) is wrong. The common factor is Apple not Thunderbird. I suggest anyone flummoxed by this awaits the acceptance of this problem by Apple.

Asked by Lozzerdude 4 ezinsukwini ezidlule

Last reply by Lozzerdude 4 ezinsukwini ezidlule

Export multiple emails from thunderbird

We have been using Thunderbird for years and love it. I have a considerable amount of emails now stored/filed under local folders which does well to keep my inbox clean.… (funda kabanzi)

We have been using Thunderbird for years and love it. I have a considerable amount of emails now stored/filed under local folders which does well to keep my inbox clean. But they do take up space on my Hard Drive. I have a Dell which uses 2 drives- one with flash smaller at 500G and another with a Terabyte So I have several questions which relate to moving those emails off to another drive or location

  • I can export each email individually as HTML or save as a txt file and move it to another Drive (portable or to my larger D drive)

-this is time consuming when dealing with 1000 + emails -is there a program that will do that for multiple email files at one time? Either at Thunderbird utility or 3rd party?

  • Is there a way to re-direct my "local files" saved in the Thunderbird profile to point to a location on my secondary D drive where I have more space?

Many of the emails are for business and so we do need to keep them for past referencing. Not often, but they need to be retained Any suggestions would be most helpful!

Asked by nancy 3 ezinsukwini ezidlule

Last reply by nancy 2 ezinsukwini ezidlule

Return receipt is allways sent

Hello, We have recently migrated from Exchange 2013 to Exchange Online. When the setting "Never send return receipt" is set, the return receipt is always sent as soon as… (funda kabanzi)

Hello, We have recently migrated from Exchange 2013 to Exchange Online. When the setting "Never send return receipt" is set, the return receipt is always sent as soon as the client downloads the mail. If the setting is set to "ask", the return receipt is not sent even if I open the mail. However, if I select the "Ignore" button, the return receipt is sent. All the articles I have found on this issue are 14 years old and refer to Exchange 2007, but in Exchange 2013 it was fine. Only in Exchange Online this behavior started. Outlook does not have this issue. Is there anything I can do about it?

Asked by t-me 6 ezinsukwini ezidlule

Last reply by t-me 6 ezinsukwini ezidlule

Unable to send emails from Thunderbird

I am at version 115.8.0 and I am unable to send emails anymore. When reading several articles, I need to set my SMTP authentication to OAUTH2. When looking in Thunderbi… (funda kabanzi)

I am at version 115.8.0 and I am unable to send emails anymore.

When reading several articles, I need to set my SMTP authentication to OAUTH2.

When looking in Thunderbird, I have no option to select OAUTH2 in the SMTP options.

Asked by arthur.oppelaar 1 usuku oludlule

Last reply by arthur.oppelaar 7 amahora adlule

Change in behavior with Thunderbird on Windows 10 - Dragging file icon to TB app icon on Desktop no longer creates a new message with the file attached

Trying to help a client. He's in his late 80s and has motor function issues due to illness. It seems that a recent update has changed the behavior of TB for the worse f… (funda kabanzi)

Trying to help a client.

He's in his late 80s and has motor function issues due to illness.

It seems that a recent update has changed the behavior of TB for the worse for him.

He's accustomed to dragging a file (PDF File mainly) to the TB app icon on his desktop. Up until recently, this would launch TB and open a new message with the file attached. Now, it only opens TB?

His motor function problems makes using the W10 "Send to" dialogue impossible really, can't get the cursor to the submenu to select "Mail Recipient" .. That's why I set him up with the above method in the first place.

Launching TB then creating a new message, and adding the attachment manually works, but is also more cumbersome than the method he'd been able to use for years now.

Has anyone else sen this change in behavior? I was going to roll back to the previous update, but it looked as if the latest update before today was long before the change in behavior was observed?

It'd be great if the next update fixed this, and he could get back to something that's comfortable and works for him.

Asked by jwdsail 4 ezinsukwini ezidlule

Last reply by jwdsail 1 usuku oludlule

Font size of mail list in inbox and other folders

The listing of my inbox and other mail folders changed so that the type face is smaller and the rows are further apart. I went to the controls that permit increasing and… (funda kabanzi)

The listing of my inbox and other mail folders changed so that the type face is smaller and the rows are further apart. I went to the controls that permit increasing and decreasing mail listing font sizes. It shows the font size to be 7. Pressing the increase and decrease buttons has no effect. Pressing the density buttons has some effect, but the rows are still too far apart.

I found the tip sheet that recognizes there can be a such a problem. I entered the suggested commands in the config editor. No button appeared to revert to the standard configuration for the text size and density.

Thank you for any help you can provide. HJB

Asked by boitel 23 amahora adlule

can't send email

I have used Thunderbird email for a some time now. My internet provider is Consolidated Communications. Recently Thunderbird has given me this message when I tried to sen… (funda kabanzi)

I have used Thunderbird email for a some time now. My internet provider is Consolidated Communications. Recently Thunderbird has given me this message when I tried to send an email: Password Required for Outgoing (SMTP) Server smtp.hickerytech.net Enter your password for clayton1@hickorytech.net. I've tried many times to enter my password to this message and it has not worked. Help please!

Asked by clayton11 20 amahora adlule

Need help getting back my profile and folders

Hello everyone, Ok here is my issue and I will try to explain as simple as possible. I am was using cPanel to host my emails. Then Godaddy convinced me to use MS 365 fo… (funda kabanzi)

Hello everyone,

Ok here is my issue and I will try to explain as simple as possible.

I am was using cPanel to host my emails. Then Godaddy convinced me to use MS 365 for the hosting. I never really liked it and wanted to switch bak to cPanel.

Once the change was made TB kept looking tryingto Authentic the IMAP server but it could not do that. After trying to solve the problem I tried setting up a new account which I was able to do but my local folders would not move over to the new account. So I went back to my original account and changed the server details and now all of my local folders are missing inside of Thunderbird. I can see them in my profile folder and I know they are current but can't get them to populate in TB.

Can anyone help, please! This is my work email and I need to get these folders back.

THank you, Rick

Asked by blokerrick 18 amahora adlule