Cannot restart Thunderbird after normal close

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows an… (funda kabanzi)

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows and try to start Thunderbird and works OK. Alternatively, going into Task Manager there will be a number of Thunderbird processes running. If I manually end them all (while Thunderbird is NOT active) then I can restart as normal too. This all began with 124.0 Beta 1. Never had the issue prior.

Also, Thunderbird crashes if restarting within the app. By this I mean clicking the X it appears to close (excepting those persistent processes running) but "Restart Thunderbird" such as to launch Troubleshooting mode or from the "Restart to update Thunderbird" config crashes the app with 100% consistency.

Asked by Dudley Fuddpucker 2 emasontweni adlule

Last reply by Dudley Fuddpucker 6 amahora adlule

No possible to send mail

With the new version Supernova 115.8.1, I receive mails but it's impossible to send mails. My provider Internet is SFR and the SMTP port is 587 because I chose no identif… (funda kabanzi)

With the new version Supernova 115.8.1, I receive mails but it's impossible to send mails. My provider Internet is SFR and the SMTP port is 587 because I chose no identification. For sending mail, I have to go on the site of my provider. I tried with un old version, it run but not with this version and I don't no wath to do? Thank you for your answer.

Asked by lpma1957 3 ezinsukwini ezidlule

Last reply by lpma1957 2 ezinsukwini ezidlule

Microsoft Exchange NDR messages are delivered to junk folder when using Thunderbird.

Greetings. My organization experiences a strange issue regarding the Non-Delivery-Report (NDR) messages that are created by Microsoft Exchange Online and this problem oc… (funda kabanzi)

Greetings.

My organization experiences a strange issue regarding the Non-Delivery-Report (NDR) messages that are created by Microsoft Exchange Online and this problem occurs only when we use Mozilla Thunderbird and only with my organization's domain (to which i am an admin). When we send an email to a non-existent email address, the NDR generated by Exchange is delivered to junk folder. I have already contacted Microsoft support, but since the problem does not occur when i use their products, they directed me to contact Thunderbird support instead.

No filters or rules have been set within the Thunderbird client. In fact, if i send the message and close Thunderbird before the NDR is received and then open another email client (e.g. Outlook in desktop or online), the NDR is still delivered in my junk folder, so it seems that the filtering is done in the server.

To my best judgement, since the message that is marked as junk is not the one that was generated and sent through Thunderbird but the one that the server informs me that the recipient's address does not exist, it seems to me that it is a server-side problem. Moreover, it seems to me that in this case Microsoft marks its own system-generated messages as junk which sounds a bit strange. However, Microsoft's support directed me to Thunderbird support so here we are.

Any help would be greatly appreciated. Feel free to ask me for any additional information that might be needed.

Thanks in advance.

Asked by vdrag 6 ezinsukwini ezidlule

Last reply by vdrag 6 ezinsukwini ezidlule

Shared emails downloaded to Thunderbird from mail.twc.com

My husband and I share an email account from TWC. The original account was weav13@roadrunner.com and then I added Weaver12@roadrunner.com. Recently we were unable to se… (funda kabanzi)

My husband and I share an email account from TWC. The original account was weav13@roadrunner.com and then I added Weaver12@roadrunner.com. Recently we were unable to send emails from my Weaver12@roadrunner.com. I went into settings and changed the Default to my Weaver12@roadrunner.com and was able to send emails. Then his email did not work. How do I fix the settings to work for both of us. Also, at the same time I quit getting emails sent to my iphone. I have contacted Spectrum who administers our account and my server is mail.twc.com. I have tried many setting changes to fix this, as well as, searching on this site. The incoming email settings are POP. I have seen the Port should be 993 or 995. Not certain which is correct, but have tried both. The outgoing email settings are attached. How do I fix this? Also, how do I get emails on my iphone? Hope someone can help! Thank you.

Brenda Weaver

Asked by Brenda Weaver 3 emasontweni adlule

Last reply by Brenda Weaver 5 ezinsukwini ezidlule

received email difficult to read after allowing remote content

Hi everyone, I think this is my first post after using Thunderbird since it was born! (I'm 54). I have one company that sends out a few emails, but lately they are very … (funda kabanzi)

Hi everyone, I think this is my first post after using Thunderbird since it was born! (I'm 54). I have one company that sends out a few emails, but lately they are very difficult to read after I "Allow Remote Content". My Sister has the same problem. I've asked the company if they they've changed anything, but they say it's more likely the Thunderbird Client.

When the email comes in, it has normal readable black text. But as soon as I "Allow Remote Content" to see pictures etc, the text goes to a very light grey thin font. Almost unreadable. See the attachment.

Asked by rich106 6 ezinsukwini ezidlule

Last reply by rich106 5 ezinsukwini ezidlule

Allowed profile locations

I'm on a Linux Pop!_OS 22.04 (Ubuntu-like) system, running flatpak 1.0/Thunderbird Supernova 115.8.0. I'm attempting operations from the inbuilt profile manager, accessed… (funda kabanzi)

I'm on a Linux Pop!_OS 22.04 (Ubuntu-like) system, running flatpak 1.0/Thunderbird Supernova 115.8.0. I'm attempting operations from the inbuilt profile manager, accessed via Help>Troubleshooting Info/about.profiles. There, I find the expected "default-default" and "default" profiles, already pre-installed. I'm experimenting with creating and deleting a third "TestProfile" 1. I can create and remove TestProfile in the "Local Directory" ~/.var/app/org.mozilla.thunderbird/cache/thunderbird, the same location as default-default. 2. As a rule, the Open Directory buttons open the corresponding Local Directories (Intermittently, c creating and removing TestProfile mysteriously relocates the default directory up from under cache to under org.mozilla.Thinderbird. A restart fixes that, and I don't use that directory anyway.) 3. NONE of the Open Directory buttons actually opens the "Root Directory" files listed for each profile, likely because there are NO Root files in the indicated locations. 4. I am unable to create TestProfile anyplace else but within ~/.var/app/org.mozilla.thunderbird/cache/thunderbird. Such attempts force creation of another entry in /run/user/1000/doc/xxxxxxxx/TestProfile.

QUESTION: Are there restrictions on where I can create and locate profiles (including remote media), or are these obstacles actually bugs, possibly associated with flatpak or Linux?

Help Appreciated.

Asked by chingas1 1 isonto elidlule

Last reply by chingas1 6 ezinsukwini ezidlule

For some weeks now, TBird has been giving me errors when trying to download email from Comcast server

Recently, when I click on Get Messages to download email from Comcast server I receive error messages. One error shows "Login to server mail.comcast.net with username X?… (funda kabanzi)

Recently, when I click on Get Messages to download email from Comcast server I receive error messages. One error shows "Login to server mail.comcast.net with username X?X?X failed. Retry, Enter New Password, Cancel".. Second error shows "Sending of passwowrd for user X?X?X did not succeed. Mail server mail.comcast.net responded: [AUTH] Temporarily blacklisted IP Address - try again later" I spoke with Comcast tech support and they, of course, gave me the standard line that I was using a 3rd Party App for email and they could not support that and I could instead use the email on line at my Comcast account site utilizing the antiquated Comcast mail options. They finally attempted to help and after they researched the issue they suggested I change the Server Name setting form 'MAIL.COMCAST.NET' to 'IMAP.COMCAST.NET' and changed port from 995 to 993. I tried making those changes and was not receiving the error statements. But I also was not seeing ANY email downloaded or message indicating TBird was login in the Comcast server. I then changed the Server Name back to 'MAIL.COMCAST.NET' and port back to 995. TBird then correctly downloaded dozens of emails. When I tried to same thing the next day, though, the error problems had returned. Finally, I was looking at Tools>Account Settings and selected Add-ons and Themes in left pane. I noticed Bitdefender Toolbar was enabled under Extensions so I tried switching it to disabled. Voila, the program would once again download emails. But a short time later another try to Get Messages resulted in the errors again. Can anyone answer with changes to connect properly to Comcast for email? Any help would be greatly appreciated.

Asked by joe_the_mole 1 isonto elidlule

Last reply by joe_the_mole 5 amahora adlule

TBird randomly refreshes all IMAP folders on startup

Thunderbird 115.1.8 (most recent), Windows 10 This is going to drive me awy from Thunderbird - at random, it refreshes and opens all folders when connecting to IMAP acco… (funda kabanzi)

Thunderbird 115.1.8 (most recent), Windows 10

This is going to drive me awy from Thunderbird - at random, it refreshes and opens all folders when connecting to IMAP accounts, leaving all folders open. Screenshop attached of part of folder tree - it happens to each and every sub-folder in the account(s). Sometimes it's just on one IMAP account that I have defined, sometimes more than one. Some points that might help (or not):

  • The status line says that it is downloading messages, even though I've told it to only download headers
  • This happens on more than one installation of Thunderbird on different machines (home deskside and laptop), all on Windows 10. I don't have access to Linux but might try it on Linux on a Chromebook. I've avoided Windows11 so far.
  • no way to reproduce this on demand; just random
  • Persists at random after a clean installation of TBird with completely new profiles
  • Takes ages to close all folders - I think I've seen elsewhere that an option to collapse all folders by, for example, a right-click on the top-level folder and an option in the context menu, would be very useful
  • happens to different IMAP hosts - my personal accounts are on UK2, but also affect gmail and IONOS-hosted accounts
  • is an issue with many previous versions - certainly since Supernova was released, maybe earlier

Much as I like the TBird interface, I can't continue to live with this - I think it's back to Outlook (I have a 365 account so thiis is the full-fat Outlook) or maybe invest in an emClient license, where their limited free version seems robust and has a decent interface. Might also look at the email client in the Vivaldi browser.

Any advice that might help me stay on TBird would be welcome. Thank you

Asked by Paul Hatton 1 isonto elidlule

Last reply by Paul Hatton 3 ezinsukwini ezidlule

When composing an email, the line spacing is too small

I'm trying out Thunderbird on macOS, and one annoying problem that I can't find a solution to is that the line spacing in the window for composing emails is too small. (S… (funda kabanzi)

I'm trying out Thunderbird on macOS, and one annoying problem that I can't find a solution to is that the line spacing in the window for composing emails is too small. (See the attached image.)

I currently have the font set to Helvetica, which is my preferred font. Other fonts work a little bit better, but they all have this problem to some degree. I can't find any settings in Thunderbird to adjust anything about the font used when composing emails, other than the font family and size.

Is there any way to fix this?

Asked by brian79 4 ezinsukwini ezidlule

Last reply by brian79 11 amahora adlule

In the last 5 days I received 6 duplicates for every mail with Thunderbird 115.8.1 (64-bit)

Good afternoon My e-mail address is hstamm@iinet.net.au. I installed Thunderbird 6 weeks ago. My e-mail server is linked with IMAP. In the last 5 days I received 6 dup… (funda kabanzi)

Good afternoon My e-mail address is hstamm@iinet.net.au.

I installed Thunderbird 6 weeks ago.

My e-mail server is linked with IMAP. In the last 5 days I received 6 duplicates for every mail. Could you please assist me to overcome this problem? Thank you for your help. Kind Regards Helmut

Asked by hstamm 5 ezinsukwini ezidlule

Last reply by hstamm 2 ezinsukwini ezidlule

installing thunderbird 115.70 on a new win 10 pc error cam up mailbox already exist

installing thunderbird version 115.7 an exeption occurred: email box already excists, no way when installing a new win 10 computer. version 12.115 works fine. is this a b… (funda kabanzi)

installing thunderbird version 115.7 an exeption occurred: email box already excists, no way when installing a new win 10 computer. version 12.115 works fine. is this a buc in version 115.7 ??

Asked by hansP pruijsjeh@gmail.com 1 inyanga edlule

Last reply by hansP pruijsjeh@gmail.com 5 ezinsukwini ezidlule

Thunderbird on my Mac is no longer working

My computer crashed, I restored it but Thunderbird is no longer working. Every time I try to use it I get the following error message: "Error with account xxxxx. Sending … (funda kabanzi)

My computer crashed, I restored it but Thunderbird is no longer working. Every time I try to use it I get the following error message: "Error with account xxxxx. Sending of password did not succeed. Mail server pop verizon.net responded (SYS/TEMP) server error, please respond later"

Asked by David Barkin 4 ezinsukwini ezidlule

Last reply by David Barkin 2 ezinsukwini ezidlule

Thunderbird 115.8.1 unable to write the email to mailbox

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the… (funda kabanzi)

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Asked by gordon_dlm 2 ezinsukwini ezidlule

Last reply by gordon_dlm 16 amahora adlule

High processor usage with main window closed on Mac

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I clos… (funda kabanzi)

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I close the window and switch to a different app. If I let Thunderbird run in the background for a while, the processor gauge (iStat Menus) will indicate that Thunderbird is using more than 100%, typically about 120-130% cpu usage. As soon as I switch back to Thunderbird (click on it in the Dock), the processor usage drops way down to normal (about 2%) and will stay that way as long as Thunderbird stays in the foreground as the active app. If I close the window and switch to the Finder or Firefox, Thunderbird will eventually start overusing the CPU again. It doesn't happen immediately... probably about 20-30 minutes of being idle in the background.

I've got Thunderbird set up to check one Gmail account. Nothing else. I used to have a different email account, but removed it.

Checking the logs in Console hasn't been helpful thus far. High Sierra seems to flood the logs with unrelated information.

I've noticed this issue for several revisions. I kept hoping that the next update would fix things. No such luck as of 115.8.1. Anyone have ideas how to fix this?

Edit 2024-03-14: I changed the subject to indicate that the problem occurs when the window is closed. It has nothing to do with being in the background vs. foreground.

Asked by John Gilbert 6 ezinsukwini ezidlule

Last reply by John Gilbert 16 amahora adlule

Adding email addresses to a new address book

I need to create a distribution list as a backup for the Friends group that I help run. The secretary has set up a distribution list and I want to copy it in case he is u… (funda kabanzi)

I need to create a distribution list as a backup for the Friends group that I help run. The secretary has set up a distribution list and I want to copy it in case he is unavailable. So:- Can I add multiple email addresses from his incoming email to a new distribution list / address book?

NOT one at a time, but in bulk? 

TIA

Alan

Asked by misterjat 1 usuku oludlule

Last reply by misterjat 1 usuku oludlule

I cannot send any mails with Mozilla thunderbrid sundenly ?

Sorry I am French, may English may be not accurate ! I am using Mozilla Thunderbird since a while now, and I had never a problem. Today, sundenly, I can't send anymo… (funda kabanzi)

Sorry I am French, may English may be not accurate ! I am using Mozilla Thunderbird since a while now, and I had never a problem. Today, sundenly, I can't send anymore a single mail using Mozilla Thunderbird ? I get always this error message : "Service refused, please try later. OFR203_504 [504]" I try to fin a solution on the net but without great help, I don't know what todao, may be to fin another program instead of Mozilla Thunderbird ?

Asked by saintignan.sandra 6 ezinsukwini ezidlule

Last reply by saintignan.sandra 6 ezinsukwini ezidlule

Thunderbird отправка извне программы

Здравствуйте, такая проблема: допустим на рабочем столе есть вордовский файл, если кликнуть по нему правой кнопкой мыши, в пункте "Отправить" выбрать Thunderbird, то окно… (funda kabanzi)

Здравствуйте, такая проблема: допустим на рабочем столе есть вордовский файл, если кликнуть по нему правой кнопкой мыши, в пункте "Отправить" выбрать Thunderbird, то окно создания сообщения с этим вложенным файлом не открывается, а открывается сам документ в ворде. Подскажите, как сделать, чтобы открывалось окно создания сообщения с этим вложенным файлом?

Asked by Николай Коханович 5 ezinsukwini ezidlule

Last reply by Николай Коханович 4 ezinsukwini ezidlule

Partial disappearance of email account

I have 2 email accounts, one Hotmail and a Gmail, in that order. On starting Thunderbird, I’m asked to put my Hotmail password in. It then works for a while then ask for … (funda kabanzi)

I have 2 email accounts, one Hotmail and a Gmail, in that order. On starting Thunderbird, I’m asked to put my Hotmail password in. It then works for a while then ask for password again. The Gmail one works fine. This has been going on for about 2 months.

In account settings it shows my_email@hotmail.com In Server settings: Server name: pop-mail.outlook.com User Name: my_email@hotmail.com

So far, all appears to be good. Where it fails is when I go to Tools>Settings>Passwords>Saved Passwords, no Hotmail account shows, only my Gmail account. Anyone have an idea how to solve the constant sign in and retrieve my account in Saved Passwords please?

Best regards,

Asked by robit 3 emasontweni adlule

Last reply by robit 4 ezinsukwini ezidlule