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saved messages unreadable on new Win10 PC

Local Folders now just show impab-1mab, etc rather than subdirectory names. All messages in Local Folders unreadable. I tried deleting .msf files & rebuilding, but n… (funda kabanzi)

Local Folders now just show impab-1mab, etc rather than subdirectory names. All messages in Local Folders unreadable. I tried deleting .msf files & rebuilding, but no help.

Running POP3, T'Bird 59.0b1 (32-bit)

Asked by theHook 2 iminyaka edlule

Answered by Toad-Hall 2 iminyaka edlule

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Why do I get a pop-up warning, "Thunderbird can't update to the latest version"?

This is a newer, better version of a question that I previously bungled badly. As of this morning, I was running TB 68.1.0 (32-bit) on Windows 10 Pro (10.0.18362). Every … (funda kabanzi)

This is a newer, better version of a question that I previously bungled badly. As of this morning, I was running TB 68.1.0 (32-bit) on Windows 10 Pro (10.0.18362). Every day or two, I was getting a pop-up window warning me that TB couldn't update to the latest version and I needed to download a "fresh copy". This warning had a whiff of strangeness about it, so rather than using the link provided, I downloaded the latest version from the Mozilla site and installed it. Even though I'm now at the latest version on the release channel, I'm still getting the same warning, (see attached screenshot). Is this a legitimate warning coming from TB? If so, what do I need to do to dismiss it?

Asked by wbforbestx 1 unyaka odlule

Last reply by D-M Outlook 9 izinyanga ezidlule

Upgraded to TB 78.0 - no colored folders under Local Folders and Composition/View Panes are dark.

Hi all - Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things: Issue 1 - All of the mail folder icons are no longer yellow. Just a stark white … (funda kabanzi)

Hi all -

Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things:

Issue 1 -

All of the mail folder icons are no longer yellow. Just a stark white with a black edge. I attached an Image of the issue for review.

Issue 2 -

My Message Composition Pane is dark with white letters and most incoming text mail is the same.

I do have some dark colors set up under PC Settings -> Personalization but everything was working perfectly prior to this new release.

I attached Images of the issue for review. Note the "dark haze" over the HTML email.

No add-ons are enabled!

Any help appreciated! Kind of urgent to me.

TIA :)

Asked by Compumind 3 izinyanga ezidlule

Last reply by pentlands 2 emasontweni adlule

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My Thunderbird opening panel contains no information. Opening is safe mode didn't fix the problem.

The opening panel contains empty boxes. Mail isn't displayed and no folders are listed at the left. I get the audio tone when new mail arrives but Get Messsages doesn't … (funda kabanzi)

The opening panel contains empty boxes. Mail isn't displayed and no folders are listed at the left. I get the audio tone when new mail arrives but Get Messsages doesn't work.

Asked by johnmphoto 5 iminyaka edlule

Answered by Toad-Hall 5 iminyaka edlule

  • Kusonjululiwe

Message list panel now has more white space (fewer messages shown) and dangerously confusing hover highlighting v78.3.2

I just upgraded to 78.3.2, and the message list panel now has significantly more spacing, less denstiy. There is more whitespace between lines. And there does not appear … (funda kabanzi)

I just upgraded to 78.3.2, and the message list panel now has significantly more spacing, less denstiy. There is more whitespace between lines. And there does not appear to be any option to reset this back to the previous compact view?

EDIT: Adding a note about an additional issue with the message list panel that is discussed in this thread... Prior to v78.3.2, a message/line in the message list pane would not become highlighted until I *clicked* on it. Now, whenever I just pass my mouse over the list, the message under the mouse becomes highlighted (and the last message(s) *selected* also remains highlighted). This results in two or more non-adjacent messages being highlighted in the same way at the same time. This is a poor usability experience and dangerous design that has caused me to perform operations on unintended messages multiple times, even nearly accidentally deleting messages. This usability degradation creates a risk of data loss.

KEYWORDS: message thread pane, message list panel, UX, UI design, usability, accessibility

Asked by sells59 3 emasontweni adlule

Answered by Toad-Hall 2 emasontweni adlule

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Upgrade to 68 Causing So Many Issues: No Calendar Loading, Ignored Settings And Options, No New Automatic Email Downloads, Not Responding On Blank Page

I upgraded to 68 yesterday and Thunderbird just blew up after a decade of virtually no issues: 1. Upon initial TB loading, won't get new emails, won't load Lightning, ign… (funda kabanzi)

I upgraded to 68 yesterday and Thunderbird just blew up after a decade of virtually no issues:

1. Upon initial TB loading, won't get new emails, won't load Lightning, ignores all options and account settings

2. Immediately goes to a white page, shows "Not Responding"

3. Immediate goes back to my email, no calendar, no automatic download of email

4. Today's Pane is turned off, have to manually change it to see my calendar

5. Today's pane shows no schedule events

Rinse, Repeat.

What has happened?

Went back to 60.8, all is well.

This is unbelievable that so much core functionality on my desktop is broken.

Asked by Theo1352 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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1. Thunderbird 68.1 is empty after update. 2. Unable to open Troubleshooting and Options 3. Keeps updating after reinstalling older version

Thunderbird performed an automatic update to 68.1 from 60.9 today. Upon restart of the program, TB came up in 68.1 with empty fields. No mailboxes. Won't start Options. C… (funda kabanzi)

Thunderbird performed an automatic update to 68.1 from 60.9 today. Upon restart of the program, TB came up in 68.1 with empty fields. No mailboxes. Won't start Options. Can't start Troubleshooter. Everything from 60.9 is gone, and I can't figure out how to bring it all back in 68. I can uninstall 68 and reinstall 60, and everything goes back to normal, but then the automatic update cycle starts again. Please help!

Asked by horseybob 1 unyaka odlule

Answered by Matt 11 izinyanga ezidlule

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Receiving Pop up window "mail server sent incorrect greeting: 4.3.4 allocated resources exceeded.

Today in our office, anyone sending email from Thunderbird will sporadically receive a pop up window stating "An error occurred while sending email: The mail server sent … (funda kabanzi)

Today in our office, anyone sending email from Thunderbird will sporadically receive a pop up window stating "An error occurred while sending email: The mail server sent an incorrect greeting: 4.3.4 allocated resources exceeded." It does not occur at every sending attempt but every second or third. We will try it again and usually it goes through. Sometimes it takes several repeat attempts to get it to send.

Thank you.

Asked by judidthm 3 iminyaka edlule

Answered by mitey1 3 iminyaka edlule

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Tbird 68.2.2 has again (for me at any rate) broken the calendar and provider for google calendar

Hi all, A few weeks back TB 68.2 interfered with the proper functioning of Lightning, and there were issues whether you use the provider for google calendar or not. 68.2.… (funda kabanzi)

Hi all, A few weeks back TB 68.2 interfered with the proper functioning of Lightning, and there were issues whether you use the provider for google calendar or not. 68.2.1 fixed these problems. Unfortunately with 68.2.2 they've all come back again. It's as though some corrections got missed out. I have, naturally, been through removing the provider, removing Lightning and putting them back. Lightning is no longer working properly, with or without the provider. OS Windows 10.0.18362.476 I don't see much mention of this either in this forum or on Bugzilla. Am I alone :-((

Asked by john.thompson 11 izinyanga ezidlule

Answered by john.thompson 7 izinyanga ezidlule

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Updated ThunderBird to version 68.1and i cant find an updated Theme and Font add on. Can anyone help. Need to increase size.

I Love ThunderBird...its by far the best mail program....I just updated to the latest version 68.1 and everything came across just fine and i was able to get one of my ve… (funda kabanzi)

I Love ThunderBird...its by far the best mail program....I just updated to the latest version 68.1 and everything came across just fine and i was able to get one of my very important add ons....Import/Export tools. However the other vital add on Theme and font changer is not available for this version. The size of the menus is so small as to be almost impossible to read on a small laptop. Any chance of an updated version the the Theme and Font Add On? Thanks

Asked by Richard92264 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

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thunder 60.0 does not look correct on my win7 computer

I have tried several times to download and install Thunderbird 60.0 now. I did not uninstall the older version i just updated over it. I did not want to uninstall it t… (funda kabanzi)

I have tried several times to download and install Thunderbird 60.0 now. I did not uninstall the older version i just updated over it. I did not want to uninstall it totally because i would lose all my drafts and contacts in address book. when i did install Thunderbird 60.0 over my existing 52.9.1

I lose my addon which I like and I get a page that comes up for a second before it gets to my in box. will send below for you to see what comes up. not sure I like the 60.0 version Is is Imperative that I update to 60.0? any way any help will do. I have contacted Just Answer on this problem and dell Tech support and no one has been able to help me.

Below is the page that comes up when I click on the Thunderbird icon on my desktop. Please respond my email ismdm54@comcast.net the page below shows what comes up for a second or 2 when I click on the desktop icon to open Thunderbird. Does not bring me directly to my in box I get htis page first then i get the inbox.

Thanks Mary

Asked by Mary 2 iminyaka edlule

Last reply by Mary 2 iminyaka edlule

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Signature Losing Images on Replies

Hello there, I had been asked to create a signature for a client in Thunderbird. Having never used this software before I have spent a long time (a lot longer than I bil… (funda kabanzi)

Hello there,

I had been asked to create a signature for a client in Thunderbird. Having never used this software before I have spent a long time (a lot longer than I billed for) sorting it out. I thought I had after creating the signature in a TB email and saving the file as html. This works very well. Example here:

file:///Users/jasonsmith/Desktop/Social%20Shapes/Clients/CMC/Signatures/HTML%20signatures/test.html

However, after testing I found the signature images (in the first email) were not showing on a reply. I don't write code so am struggling to find a solution. Someone out there more knowledgeable than I, please help!

I will copy and paste the code to another message as it is rather long, too long. The code for the images looks seriously array.

Thank you in advance.

Jason

Asked by 1970Smith 2 iminyaka edlule

Last reply by 1970Smith 2 iminyaka edlule

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Updating yahoo mail account

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, whi… (funda kabanzi)

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, which basically involves deleting the old yahoo account and setting up a new one. Following those instructions results in all of my mailboxes and messages being deleted -- what a brilliant solution! I have years of messages I don't want to lose. Fortunately I had a backup of my .thunderbird directory (this is Linux, thunderbird v. 68.11.0)

See here for how NOT to do this "upgrade": https://help.yahoo.com/kb/new-mail-for-desktop/SLN27791.html?impressions=true Don't follow those instructions or you will lose all of your messages and mailboxes.

So, is there a way I can delete and re-install the account settings using the automatic features yahoo wants, without losing everything?

Asked by doctordruidphd 2 izinyanga ezidlule

Answered by Toad-Hall 2 izinyanga ezidlule

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I have a thunderbird inbox problem - older messages keep disappearing - how do I get them back?

Since i swopped to a new laptop I have had this problem with my inbox (but not with my sent folder) - older inbox messages just disappear without me deleting them. I have… (funda kabanzi)

Since i swopped to a new laptop I have had this problem with my inbox (but not with my sent folder) - older inbox messages just disappear without me deleting them. I have had the latop since September , but this morning only had inbox messages back to 2nd Dec then today even more have disappeared - I now only have back to 28th December! I need these emails for work and to refer back to - rather difficult to refer back when thunderbird deletes them! I never had this problem on my old laptop where messages only disappeared if i chose to delete them!

Asked by davegrundy 3 iminyaka edlule

Answered by user1121639 3 iminyaka edlule

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Emails are mistakingly being flagged as Junk...repeatedly

Only recently (over the last week or so) have I noticed that emails from one particular sender are consistently marked as Junk, with that orange symbol in the junk column… (funda kabanzi)

Only recently (over the last week or so) have I noticed that emails from one particular sender are consistently marked as Junk, with that orange symbol in the junk column. Even when I click on it to remove it, and/or click on "Not junk", the email becomes marked again as Junk within a few seconds/minute. I find this so strange. The sender is my mother, who has been emailing me for years! I just closed Thunderbird down after removing all the junk tags and have just re-opened it and all my emails from my mother since mid-May are all marked as junk.....this is ridiculous. How do I permanently remove the orange marker next to each email?

I am using Version 31.7.0

Just to add: the emails remain in the folder I created for my mother's mail-they aren't being moved to the Junk folder (Thunderbird is not moving them there)....and so I don't understand why they are arriving in my "mum's" folder and being marked by Tbird as junk.

Many thanks!

Asked by Marla13 5 iminyaka edlule

Last reply by BlackGW 5 iminyaka edlule

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How do I recover all my all my lost accounts and folders? (60.9.0)

Version 60.9.0 (32-bit) My PC was "hibernated" over the week-end (Windows 10) and when I opened Thunderbird this morning no folders or mail boxes where present. I was p… (funda kabanzi)

Version 60.9.0 (32-bit) My PC was "hibernated" over the week-end (Windows 10) and when I opened Thunderbird this morning no folders or mail boxes where present. I was presented with a dialogue to set up a calender when Thunderbird loaded, and, after completing this, the only mailbox available was the one I had designated for access to the calender.

How do I recover everything please? Why was I presented with the calender dialaogue when TB loaded?

Thanks

Asked by Andy C 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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Thunderbird will not display message body.

Installed TB 31.5. Everything looked fine til I attempted to open an email. When I attempt to do so, no content/body of email displays. Have tried many different emails w… (funda kabanzi)

Installed TB 31.5. Everything looked fine til I attempted to open an email. When I attempt to do so, no content/body of email displays. Have tried many different emails with same result: shows To, From, Subject, etc on top left. Where message body should be, it is all blank. Have tried changing 'view message body as' options (original html, simple html, plain text). Nothing works.

Asked by elceema 5 iminyaka edlule

Last reply by taavim 5 iminyaka edlule

After update to 78 Thunderbird no longer receives mail

I've used Thunderbird for years. After the most recent update in late July 2020 (78.0.1), Thunderbird no longer works. It will not download new mail. It does connect to t… (funda kabanzi)

I've used Thunderbird for years. After the most recent update in late July 2020 (78.0.1), Thunderbird no longer works. It will not download new mail. It does connect to the IMAP server but then gets to "checking mail server capabilities" and hangs with the spinning circle indefinitely.

I have not done anything to Thunderbird, I just let it install the update. I did not install updates to any other program on my PC. I'm running Windows 10 on a laptop that is about 4 months old. Thunderbird worked absolutely fine before the 78 update.

I am not experiencing any connection issues or problems with any other running programs.

I have tried the following fixes already: 1. Checking my account configuration and confirming it is correct with my email provider. I have the correct ports listed and correct server names. 2. Changing the timeout setting from 100 to 2000. 3. I am able to access my email on my provider's Web interface so this isn't a password issue. There is no CAPTCHA required either. 4. I checked my anti-virus/anti-malware program (Kapersky). Thunderbird and Mozilla are both listed in the "allowed apps" list. I tried removing them both and re-adding, as well as searching for other variations of Mozilla/Thunderbird to add. I also tried Kapersky's "refresh" function. 5. I tried restarting my computer. 6. I tried rebooting my wireless Internet connection. 7. I tried using Thunderbird's "start in safe mode with apps disabled" function. 8. I tried re-installing 78. 9. I tried clearing caches and cleaning with CC Cleaner.

Nothing has worked. Something in the 78.0.1 update has messed things up. Thank you for looking into this.

Asked by anonpleaseanon 3 izinyanga ezidlule

Last reply by Matt 2 emasontweni adlule