I-Thunderbird Community Forum

In trying to launch Thunderbird, I am now for the first time being asked for my primary Thunderbird password. I do not remember setting this up and I have no record of this. How do I reset this password so that I can open thunderbird? I have been using Thunderbird for several years now and have never previously been asked for a primary password.

My computer recently crashed, and I've only been able to partly restore it. One of the casualties seems to be access to Thunderbird (although I've just accessed this help page with the password that doesn't work with the App).

I had a Thunderbird account with my @outlook.com email a few years ago. I'm now trying to rejoin Thunderbird with the same email name but it won't accept the current Microsoft account password (almost certainly now different from previously). How can I find the old password that will enable me to rejoin Thunderbird. (There is no 'cannot remember your password?' option as far as I

Back in April I was hacked, on my 2012 Acer Desktop (WIndows 10) ,with a (RAT) remote access trojan, and the hacker screwed up my computer & changed my passwords. (Messed up my life bigtime--Creditcards, bank account, etc. I had Thunderbird and don't want to lose my e-mails. I finally got another laptop computer(Windows 11) & want to use Thunderbird there also. with same e-mail & password Just today I finally was able to get a new password for my ISP- windstream.net. How do I go about getting my password changed as I am unsure of what the hacker did. I really don't want to start over from scratch. My e-mail address is labman1@windstream.net. I don't really want to start a whole new account or entity. What do I do to go about changing the password? HELP !!!!

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I am trying to comission a new laptop and am frozen out of my email and my mail internet supplier: I have forgotten my log in details for my ISP I cant change my ISP oassword because I can't receive the change email instruction

cannot send/recieve emails. getting message, enter your password for ( my email address) on imap.tools.sky.com I do not know and cannot find password.

I have lost my password for my Thunderbird account. I have access to my Comcast.net through Xfinity and using that I was able to renew my password for my Mozilla account. I am still unable to access my emails through my (preferred) Thunderbird client. How can I recover my password for my Thunderbird application?

I need to reset my primary password but previous advice on the topic is confusing. One responds recommends deleting the key4.db file but I am concerned about deleting a file which caries a message that doing sop may impact on the operation of the program. Can someone give me a clear response of what I need to do. Cheers David

Hi! I can't log into my Thunderbird account. It won't accept the password, and before it locked me out altogether, no emails were showing in my inbox.

Can you please advise? Many thanks, Annie

Bonjour, je ne me souviens plus de mon de passe. Sur les paramètres j'ai supprimé les anciennes connexions où apparaissaient les mots de passe précédents. Que faire ? Merci.

I cant remember what primary password I have set for my account. I have seen the notes on how to reset it and the caution note about possible loss of certificates, keys etc. I am unsure what these things are but can you please advise if I will loose my emails and folders I have sorted them all into?

ich bekomme keine Mails mehr. Habe versehentlich wohl mein Passwort zurückgesetzt. es erschein bei Abruf von Mails der Hinweis "Passwort eingeben". Leider finde ich es nicht mehr. Was kann ich tun um wieder Mails zu empfangen ?