I-Thunderbird Community Forum

In recent update several duplicate folders were installed in three different email accounts. Point to them there was a 'delete' button enabling elimination of duplicates. However, on two accounts, 'Drafts' duplicates didn't have the delete button enabling elimination. How to clean up?

No new messages have downloaded since July 31. I am very disappointed as there are several things I need to access and no way of getting support. I feel like I keep trying to email and ask questions but by using my Gmail and not my current WB for me.com email it is confused and I have been looking on Mozilla support for similar questions, but seem very overwhelmed and have tried a few of them and restarted it several times but not resolving the issue. Can someone please help and if possible give me a call <redacted>. I’m not sure how I’ll get the answer if any from this site but hopeful that it is sooner than later because I really need to get it done today.

What is the best way in TB of organising the storage of email messages on my local storage device:

• Many folders/subfolders, each containing a limited number of messages?
• Few / One Archive folder containing all messages, each message tagged with one or more tags for easy search/retrieval?

I would prefer the latter, but I am unsure if there are any limitations to how many messages that can be stored in one folder i TB.

• Are there any practical limitations regarding the no. of messages in one folder?

I have an @proton.me email account that I am trying to include on Thunderbird for visibility, however I was not able to do that because it said the proton.me server would not recognize the settings. Is there some way for that email address to be on my Thunderbird email program

I used to be able to drag and drop emails from my inbox into an archive folder. That no longer works. I now have to right click the email, select "move to", then select the account containing the archives, then select "archives", then select the destination archive I need to send it to. On the right click drop-down there's an option to "move to *** again" but if you're moving emails to different archive destinations, that's not very helpful. Is there a setting to reinstate drag and drop?

New Thunderbird version 149.0.1 on a MacBook Air (M1,2020), macOS Big Sur vers. 11.7.11 The "write new message" window (composing a new message) does not display anymore the upper line in which I could chose the language (spelling) and add attachments. How can I have it back? This is really annoying. Also by default I get "English US" but I want always "English UK", and Thunderbird switch always back ... also annoying! Thank you for your quick help. Best regards RB Switzerland X@bluewin.ch

(PII redacted by moderator)

I have a few folders I need deleting.

They do not appear in my webmail (mailserver) but do in Thunderbird - I have tried so many methods on your forums, but nothing is working - can you help?

tell me how to add outlook.com and icloud.com email accounts to thunderbird when i try the default method of adding an account, it tels me the username and password are incorrect , when their not! what do i do?

Why am I not able to add a 3rd IMAP email account?

Everything comes up like before for IMAP accounts, but it does not recognize the email or password, for some reason, and I have checked them over and over.

I also tried adding manually, but although it adds the email account name, the connections don't work, and there is not much information to even adjust that.

Thunderbird stopped retrieving mail from one of my accounts, does not give an error message, just says no new emails, Outlook and other devices are continuing to retrieve from this account with no issue. So the issue is with Thunderbird. Is there a text or phone number I can use with tech support to clear this issue? I checked with AI Bots to resolve this and it seems quite involved.

Thank you. Rafael

I have followed all instructions I can find through many searches online but cannot get my outlook email to configure in Thunderbird. First, I have no option to chose OAuth2 even though I have deleted any outlook passwords, email accounts, and Thunderbird is up to date. I have received so many error messages I cant keep track. Bottom line, all my other email accounts configure find except for outlook. Any help would be appreciated Steven Pecoraro

This happens erratically, not every time. Annoying when trying to select a message to delete and the one before or after or both also deletes at same time. Now I have to go and retrieve it back to inbox. Checked in settings and cant find a solution. Also looked in pad and mouse settings to no avail. Seems to have started in last 2 or 3 months, can't be specific of time line.

Under my email address, Jim@JimFrance which is not registered on this site, I had two folders to which I had moved important emails in order to save them. One of these folders I restarted since it was relatively new and I could still search and find the emails. The other one is months of work. It is not in my folder list. It was there yesterday. But when I fired up Thunderbird this morning, it has vanished. How do retrieve it?

Any new e-mail folders that I add to Local Folders are no longer in alphabetical order. Please help. I would like to put them all in alphabetical order. Thunderbird version 140.11esr

I am not able to receive or send emails using my wifi, but can using data (same provider). I have queried this with my email host and wifi provider and both have said there is no issue on their end that would block these actions. The email host suggested I change port 465 to 587 for outgoing to see if that made a difference. It did not.

This issue is occurring on the web platform as well as the android app.

The error message in account setting is: an error occurred connecting to gsyd1001.siteground.net:993."

Wouldn't it be nice if we could filter all emails in our INBOX by their date received/sent, then Select All, and move them to an Archive folder? If only by YEAR, say 2023, then into that Archive sub-folder - this would make emptying one's INBOX easier. Or am I an idiot, and this is already possible?

After deleting a large number of historical emails, including emptying the Deleted items folder, and emptying the Archive folder, Thunderbird restores a large number - but not all - previously deleted emails. Oddly the emails that are restored to the inbox are only ones from 2022. I have gone through and deleted them multiple times but they keep coming back. Any suggestions? Thanks, Simon.