Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Donations and Contact

Hi Why does Thunderbird want all my personal information.......?? I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info … (funda kabanzi)

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

Asked by minkwa1 10 izinyanga ezidlule

Last reply by floatysarah 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Message Filters

When message come to me some of them get sent to the Spam folder. I have some message filters that I run and it sets the Junk mark to Not Junk and moves them to the Inbo… (funda kabanzi)

When message come to me some of them get sent to the Spam folder. I have some message filters that I run and it sets the Junk mark to Not Junk and moves them to the Inbox. I see them moving to the Inbox for a few seconds and them they pop back up in the Spam folder. How can I resolve this issue?

Asked by Chet Shaner 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Restoreing

I have Backed up my whole system with Windows 11 Backup (because I was having problems with Edge and Windows Explorer) and saved the backup to another HD in the PC. I am … (funda kabanzi)

I have Backed up my whole system with Windows 11 Backup (because I was having problems with Edge and Windows Explorer) and saved the backup to another HD in the PC. I am having great trouble trying to restore my Address books and Mail in Thunderbird. There are multiple Profiles in my Thunderbird so picking the correct one is just a guess. Is there any chance of getting my Address book (mainly) and my Mail back? Kelvin

Asked by kbartlet 10 izinyanga ezidlule

Last reply by Terry 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

unable to authenticate outgoing server

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to… (funda kabanzi)

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to sent emails.

Asked by rdewe 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Non-overrideable TLS error message on Thunderbird emails

What are the correct settings for email accounts in Thunderbird? On my new computer my accounts were setup in imap with SSL - but then changed to TLS, but I continually g… (funda kabanzi)

What are the correct settings for email accounts in Thunderbird? On my new computer my accounts were setup in imap with SSL - but then changed to TLS, but I continually get this message " Non-overridable TLS error occurred. Handshake error or probably the TLS version or certificate used by server imap.actrix.co.nz is incompatible." I have a Dell Vostro 5620 laptop with Windows 11Pro. For my email accounts which settings should be correct for incoming and outgoing? Thanks - Graeme

Asked by graeme.ching 1 unyaka odlule

Last reply by gp 1 unyaka odlule

  • Okugcinwe kunqolobane

Thunserbird Password ??

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have n… (funda kabanzi)

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have no record of that anywhere!! So how do i create a new password or gain acess to use Thunderbird. Im using Windows 11

Asked by Dave Keeley 7 izinyanga ezidlule

Last reply by david 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to send email messages to Gmail

I have been unable to send email messages to Gmail account holders using my thurderbird platform What can i do to rectify this ? secondly, i also observed th… (funda kabanzi)

I have been unable to send email messages to Gmail account holders using my thurderbird platform

 What can i do  to rectify this ?
 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

Asked by lola7 1 unyaka odlule

Last reply by david 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I turn off threads to ALL messages permenantly in Thunderbird?

I want to turn off ALL threads in Thunderbird. Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed… (funda kabanzi)

I want to turn off ALL threads in Thunderbird.

Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed, I only saw them by accident on my phone..

I have searched very, very many times to change the settings, but regardless of what I do, it doesn't help..

I have tried "View / Sort by / Unthreaded", it doesn't work.. I have tried to look for the "Organize Mail by Thread" in Settings, I cannot find it. I have spent SOOOO much time trying to find out about this, but not been successful... (It is NOT the first time this has happened!)

Can anyone help??

Asked by Anne Berit Olsvik 1 unyaka odlule

Last reply by graywallis 8 izinyanga ezidlule

files

trying to open a link google sent me in regards to deceased fathers email content followed instructions can not get it to work> been to a computer store for help and t… (funda kabanzi)

trying to open a link google sent me in regards to deceased fathers email content followed instructions can not get it to work> been to a computer store for help and they can not get it either>

ear Jasmine Tietz: We have completed our investigation and have sent you an email containing a link to a secure portal to electronically download the requested email content available in the Gmail account, INTOTHEFUTURES0957@GMAIL.COM. In order to open the email content (the file that ends in “.mbox”), use any program capable of reading .mbox format files. One such program is Mozilla Thunderbird. To use Thunderbird, please follow the instructions listed below: 1. Visit Mozilla.org and download the program Thunderbird 2. Follow the instructions and install Thunderbird on your computer. Close Thunderbird after you have completed installation. 3. Open the following path/folder on your computer: 4. On Windows XP/2000, the path is C:\Documents and Settings\[User Name]\Application Data\ Thunderbird\Profiles\xxxxxxxx.default\ 5. On Windows 95/98/Me, the path is usually C:\WINDOWS\Application Data\Thunderbird\Profiles\ xxxxxxxx.default\ 6. On Windows 7, the path is C:\Users\[user name]\AppData\Roaming\Thunderbird\Profiles\ xxxxxxxx.default\ 7. On Mac OS X, the path is /Users/[User Name]/Library/Thunderbird/Profiles/xxxxxxxxx.default 8. Look for the “Mail” folder and then the folder named “Local Folders.” 9. Copy and paste the “.mbox” file into “Local Folders.” 10. Open Thunderbird. When you open Thunderbird you'll see the mbox file under “Local Folders.” Google cannot provide further technical support. If you are in need of further assistance please visit the website listed below or contact an IT professional. For further information please visit http://support.mozillamessaging.com/en-US/home We thank you for your understanding and cooperation during this proces

Asked by Jasmine Tietz 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Incoming mail

Befor the Firefox upgrade my in box was split in two. The top half was the messages and the bottom half a preview of the message. Now I just have one long list of email… (funda kabanzi)

Befor the Firefox upgrade my in box was split in two. The top half was the messages and the bottom half a preview of the message. Now I just have one long list of emails. Please can you advise how to go back to the split screen view. Many thanks. Joe

Asked by jandmselby 11 izinyanga ezidlule

Last reply by jandmselby 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

dossiers trash et corbeille

Bonjour. Sur un compte IMAP sur la poste net, j'ai deux dossiers trash et corbeille, lequel est utile. J'ai également 2 PC qui travaillent avec les mêmes comptes IMAP su… (funda kabanzi)

Bonjour. Sur un compte IMAP sur la poste net, j'ai deux dossiers trash et corbeille, lequel est utile. J'ai également 2 PC qui travaillent avec les mêmes comptes IMAP sur un PC et POP sur l'autre et aléatoirement des messages reçus sur un compte d'un PC (IMAP ou POP) , après suppression, font disparaitre le message correspondant sur l'autre PC.

Merci

Asked by GEORGES FOURQUET 6 izinyanga ezidlule

Last reply by david 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

thunderbird

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archivin… (funda kabanzi)

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archiving. Have been using Mozilla for years on a Surface laptop (windows 11), Cyberpower desktop (windows 10), and Android Note 20. I've downloaded Thunderbird and it is working fine. Where can I find user training videos for Thundbird, especially archiving? Are there other ways besides on-line gifting in which I can contribute to the research that makes Mozilla and Thunderbird possible? Thank you.

Asked by Baker Rawlings 7 izinyanga ezidlule

Last reply by david 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

I CANT SEND MESSAGES TO GMAIL AND MY MESSAGES GOES TO SPAM

Dear Team . I have been unable to send email messages to Gmail account holders using my thurderbird platform What can i do to rectify this ? secondly, i al… (funda kabanzi)

Dear Team .

 I have been unable to send email messages to Gmail account holders using my thurderbird platform 
 What can i do  to rectify this ?
 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

Asked by lola7 1 unyaka odlule

Last reply by david 1 unyaka odlule

  • Okugcinwe kunqolobane

Duplicate folders for same email address

How can I delete a second email account folder that duplicates data in 1st folder? Folder names are as follows: prentissr@ example.net prentissR@ example.net … (funda kabanzi)

How can I delete a second email account folder that duplicates data in 1st folder? Folder names are as follows: prentissr@ example.net prentissR@ example.net

Asked by Dick Prentiss 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

  • Ikhiyiwe

Thunderbird cannot download my email from Att

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being re… (funda kabanzi)

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

Asked by mskinsey 3 emasontweni adlule

Last reply by Matt 2 emasontweni adlule